Server crashed - What should I do regarding Google SERP´s?
-
We have several travel websites in Uruguay since 2003.
These sites have a very high PR and Trust. The server where all our sites are hosted has crashed and we have been for 2 days now trying to fix all this mess. We hope this problem will be fixed today.
Please I really need to know what should I do regarding Google. I mean one of our sites has been ranking in top 1 positions for more than 150 keywords. Will we loose all that? What can we do about it? It´s the first time this has happened to our sites.
-
It may be too late for this, but this is a useful post about what to do if you know in advance you need to take your server down. http://www.seomoz.org/blog/how-to-handle-downtime-during-site-maintenance
-
I don't think this is necessarily true. "IF" her target market is in the US, then maybe the server should be in the US. "IF" her target market is specifically located in Uruguay, then yes perhaps the server should be in Uruguay.
If she is international SEO like me, then she should have a good web hosting company that can handle the load.
-
I resubmitted the sitemap in GWT once everything looked right.
My answer is yes.
-
Sorry to hear about that. A few things to consider when you're choosing your server location is that if you are targeting to Uruguay, the server should probably be physically sitting in Uruguay (with clean IP).
I would say that it would be necessary to fetch/submit after the problems have been corrected. Things like this happen, all the time - to everyone, even the best. If you lost ranking - you'll get them back in no time just continue to produce good quality and you'll be fine
-
Hi Francisco,
Thanks a lot for sharing your experience. We are really very worried about this issue.
Do you think it´s a good idea, once the sites are up to submit the URLs using Webmastertools - Fetch as Google option?
Maybe that way we can get crawled again in less time?
Thanks!
-
Hi Cecilia, my client's site crashed for a couple days too, but this was about 1 year ago. Actually it was an attack (DDoS). Our rankings disappeared, but once I was able to get the site back up, most of our rankings came back to were they were before immediately. If I remember correctly, I think we were offline for 2 days and completely recovered within 1 week. The reason I think it took one week was it took Google a week to come back to my site and crawl it.
My advice: Don't worry too much about it. Your rankings should come back because it's an algorithm.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google News problem
Hello to all. The latest Google algorithm changes have had a big impact on the way that Google news features stories, at least in my country. I've been featured heavily in Google News until about 6th of october, when the changes had the biggest impact, but since then, I haven't been featured at all. Prior to this, I would be featured for keywords on almost any article, not necessarily on the 1st position, but I was almost always there. Posts still show up in the dedicated News category, but not in the main search pages. I've seen a lot of websites being impacted, but some with lower ranks than mine still show up there. I haven't done any changes prior to the 6th of october, and I haven't done any link building campaings, just getting links from higher ranking news sites in my country, for articles I wrote. What I'd like to know is if there were any major changes for Google News and I'm not complying with any of them, or If i could check to see if there are any other problems. I don't have any penalties disclosed by Google, and no new errors in the Webmasters console, I'm just baffled by the fact that overnight the website was completely cut off from being featured in Google News. And one other strange thing, I'm now ranking better for searches that are kind of opposite to my website's main theme. Think about mainly writing about BMW, and less about AUDI, but ranking a lot better for the latter, and a lot less for the other. Thank you.
Technical SEO | | thefrost0 -
Page missing from Google index
Hi all, One of our most important pages seems to be missing from the Google index. A number of our collections pages (e.g., http://perfectlinens.com/collections/size-king) are thin, so we've included a canonical reference in all of them to the main collection page (http://perfectlinens.com/collections/all). However, I don't see the main collection page in any Google search result. When I search using "info:http://perfectlinens.com/collections/all", the page displayed is our homepage. Why is this happening? The main collection page has a rel=canonical reference to itself (auto-generated by Shopify so I can't control that). Thanks! WUKeBVB
Technical SEO | | leo920 -
Where did the "Location" go, on Google SERP?
In order to emulate different locations, I've always done a Google query, then used the "Location" button under "Search Tools" at the top of the SERP to define my preferred location. It seems to have disappeared in the past few days? Anyone know where it went, or if it's gone forever? Thanks!
Technical SEO | | measurableROI0 -
Fake Links indexing in google
Hello everyone, I have an interesting situation occurring here, and hoping maybe someone here has seen something of this nature or be able to offer some sort of advice. So, we recently installed a wordpress to a subdomain for our business and have been blogging through it. We added the google webmaster tools meta tag and I've noticed an increase in 404 links. I brought this up to or server admin, and he verified that there were a lot of ip's pinging our server looking for these links that don't exist. We've combed through our server files and nothing seems to be compromised. Today, we noticed that when you do site:ourdomain.com into google the subdomain with wordpress shows hundreds of these fake links, that when you visit them, return a 404 page. Just curious if anyone has seen anything like this, what it may be, how we can stop it, could it negatively impact us in anyway? Should we even worry about it? Here's the link to the google results. https://www.google.com/search?q=site%3Amshowells.com&oq=site%3A&aqs=chrome.0.69i59j69i57j69i58.1905j0j1&sourceid=chrome&es_sm=91&ie=UTF-8 (odd links show up on pages 2-3+)
Technical SEO | | mshowells0 -
Google Publisher status
Hi all, I just wondered what the general opinion was with regard getting Google publisher status for medium to large organisations. Lots of our clients write a lot of articles & publications and it would be interesting to get some thoughts on how others view Authorship & in particular Publisher credentials. Thanks!
Technical SEO | | davidmaxwell0 -
Google Published Date - Does Google Lie?
Here's the scenario. I create a page called "ABC" and it gets published and found by Google lets say on the 13th of April. on the 15th (or 14th) i decide to update the URL, page Title, and content. (Redirect old URL to new URL as well) Will Google still show this page as being published on the 13th? or would it update the publish date according to the new URL? Greg | | | | | | <a id="question_reply-to-question-36769-description_codeblock" class="mceButton mceButtonEnabled mce_codeblock" style="color: #000000; border: 1px solid #f0f0ee; margin: 0px 1px 0px 0px; padding: 0px; background-color: transparent; cursor: default; vertical-align: baseline; width: 20px; border-collapse: separate; display: block; height: 20px;" title="Create Code Block" tabindex="-1"></a>Create Code Block | | | | | | | | | | | | | | |
Technical SEO | | AndreVanKets0 -
Ranking on google.com.au but not google.com
Hi there, we (www.refundfx.com.au) rank on google.com.au for some keywords that we target, but we do not rank at all on google.com, is that because we only use a .com.au domain and not a .com domain? We are an Australian company but our customers come from all over the world so we don't want to miss out on the google.com searches. Any help in this regard is appreciated. Thanks.
Technical SEO | | RefundFX0 -
Google Sandboxing
I have a new site with a new domain that ranked well the 1st week or so after it was indexed then it totally dropped off the SERP. My question is, does Google Sandboxing affect new sites on new domains that don't have any incoming links? The site dropped off before I began link building - from what I've read unnatural link build is often the cause. Can you still be sandboxed without any link building? If this is the case, are there things I can do to get out of the sandbox? Thanks folks, Jason
Technical SEO | | OptioPublishing0