A problem with the MOZ New response to Question Email
-
Hi,
It seems that the MOZ New response to Question emails are getting my mailbox stuck (using outlook).
This does not happen with any other email including your other reports and emails.
Maybe its only me but it happens to me on two active questions I have with you (2 different new response emails I got).
Thanks
-
Hi guys!
Thanks for all your feedback and comments here so far
Our devs are aware of this issue and are taking steps to handle this ASAP. I do agree that it would be easy to simply remove the avatar in the CSS design of the email, but this would impact all the non-outlook users (there's a lot of them too). So the approach we are taking will ensure this doesn't happen to anyone, which we are hoping to test the fix soon!
Thanks everyone for their patience and using the workaround so far. We won't disappoint!
Best,
Peter
Moz Help Team. -
I am with you on that!
-
Thanks but there is no solution there...
I understand that there might be a problem with one of the images but I must recommend that till they resolve it to remove that picture from the emails.
It drives me crazy
-
Check here for a possible workaround until a permanent fix is made: http://moz.com/community/q/moz-email-is-freezing-microsoft-outlook
-
Just happened to me again with this new response.
It gets the outlook stuck for approximately 30 seconds.This is the only mail (or mails) that I noticed that cause it! (including your other emails).
Moz top 10 and rankings reports are working ok.
-
Same here. Causes my outlook to stop responding for a bit every time I try to open/look at one of those response emails.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why are so many subdomains detected in moz? even though I never made it.
I saw it in the Links -> Top Pages menu, here many sub domains were detected. even though I never made it, is that normal? multiple subdomains detected:
Product Support | | sem001234
w4bd5da.dummy.com
09x.dummy.com
7h5a.dummy.com
8d1y8ec.dummy.com
sfxpwzx.dummy.com
px0ke.dummy.com
uaj.dummy.com0 -
Unsolved How can I create a custom gift box using MOZ's products, and what are some creative ideas for designing the packaging?
Creating a custom gift box using MOZ's products can be a fun and thoughtful way to personalize a gift. Here's a step-by-step guide on how to do it, along with some creative packaging ideas: Step 1: Select the Products
Product Support | | MeltonMark8888
Browse MOZ's product catalog and select the items you want to include in the gift box. Consider the recipient's preferences, interests, and the occasion for which you're creating the gift box. Step 2: Choose the Box
Select a Galaxy Gift Box that will fit the products comfortably. It can be a plain cardboard box or a decorative one, depending on the overall aesthetic you're aiming for. Make sure the box is sturdy enough to protect the contents. Step 3: Gather Materials
Besides the products, gather materials for packaging, such as tissue paper, bubble wrap, or shredded paper for cushioning. You'll also need ribbon, twine, or other decorative elements for the finishing touches. Step 4: Arrange the Products
Arrange the chosen products inside the anniversary gifts for men . Place larger items at the back and smaller items at the front for visibility. Ensure that the arrangement looks aesthetically pleasing and well-balanced. Step 5: Add Filler
Add your chosen filler material to protect the products during shipping and to enhance the presentation. You can use colored tissue paper, shredded paper, or bubble wrap.
Gift Box Max0 -
Unsolved MOZ Crawler Stalled
MOZ crawl has been waiting since April 2nd. Whats the deal? I am not able to "recrawl", so i have been stuck in limbo.
Product Support | | WebMarkets0 -
Check out our Moz Status Page for current outages
You can see updates regarding known outages on our Moz Status page here: https://moz.com/help/status/maintenance-and-outages
Product Support | | HayleyBowyer0 -
Why have I been charged by Moz for a Pro Subscription?
I recently used the trial free 1 month subscription for Moz Pro as it was suggested in a continued education course I was doing. My email was hacked and I had no access to it for which I had no access to Moz and while getting my email sorted, I got this message that they have charged me and it has come off my account for next month. They also took the money off my account which is extremely difficult for me as I am a student and cannot afford an expense as such. This is creating havoc for me. Currently Moz Pro a service charged in US$ is too expensive for me in India as a student. Any advice on how to get this amount reversed. Today is the day the invoice was sent and immediately afterwards they charged me the amount.
Product Support | | Adilene0 -
Emails from Moz display incorrect report information
Hey, I have noticed that for the last 3 weeks or so the emails from Moz have been displaying incorrect information. The results it shows in the email seem to be from previous crawls. For example The previous week a sitemap that didn't update that caused 400+ pages to appear as 404's. This wasn't reported in the email and it stated there were only 2 errors on the site. (Of which we knew about anyway and choose to ignore). Thankfully i checked the crawl report anyway out of habit and saw the onsite report to show 400+ crawl errors. I went on to fix these errors. This week, the crawl report showed 400+ crawl errors, I immediately logged on to the website to check the campaign to find there are only the 2 expected crawl errors. It is almost as if the info from the campaign is being pulled and emailed to me seconds before it is updated from the crawl info. I am finding this to be the case in both the keyword and crawl errors email reports.
Product Support | | ATP0 -
Problems adding mention queries to my campaigns in MA !! ??
Hi I've tried adding new mentions for a couple of different campaigns recently, once today and once yesterday. I'm entering the query name and search query but the 'preview this query' button stays 'dull' and cant cant be clicked so i cant preview the query to then add the query/mention. Is there a bug with this feature at the moment ? anyone else having probs or adding mentions ok ? if someone from moz could confirm asap much appreciated ? All Best Dan
Product Support | | Dan-Lawrence0 -
Adding 2nd billing email address not working
Hello, I'd like to add a second email address for billing, when I click the 'click to add' address button I am given a pop-up and can enter the address. But, when I click submit the page does nothing. Anyone else had this problem? Any way around it? I don't want to change my main log-in details. Thanks,
Product Support | | Davinia22
Davinia0