Cant download my crawl csv
-
When I click on the [download csv] in my crawl campaign section nothing happens.
-
I can't download craw results either using Firefox or Chrome on Fedora 19 (Linux).
-
Hi Bryon
That is very strange! We have mostly seen Firefox work opposed to Chrome and other browsers. There may be an issue with installed plug-ins, extensions, or security settings that could be blocking our database. I did have one member re-install Firefox for similar issue that worked. Maybe that could work for you as well.
-
David.. I was able to use Chrome and download it. Im not sure why Firefox was not able to?
Thanks for you help
-
Hi Bryon
I am able to download your report in Firefox ver. 24, I can reply to you with a copy if you can submit a support request at http://moz.com/help/contact
Set the subject to attn: david and I will grab the ticket and send it over and we can continue our correspondence through email.
-
I am still not able to get the button to work. what OS and browser are you using?
-
Hello David.
Its not giving me a option to block or allow. When I click on the button, nothing happens. Is this how the button would act if what you say is correct?
-
Hi Bryan
I am so sorry you are not able to download your crawl report. We are seeing a few members not able to access parts of our site due to browser security settings, anti-virus, and or firewalls. If you have a firewall you will want to make sure to allow all traffic from *.moz.com as we have a few servers handling different parts of our web app. For reports they will be downloaded from vanguard.moz.com which I believe is being blocked. I was able to download the report using your credentials.
Let me know if you are able to isolate any of the above areas.
Hope it works!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why does Moz only seem to be crawling a snap shot of the site I am working with?
I was wondering if anyone can help? I am working using Moz to help improve the SEO on a website I am working with, the website contains thousands of pages, yet for some reason Moz only seems to be crawling a small snap shot of the website. I know there are particular pages that I had added a couple of weeks ago - about 300 in total - and none of these were showing on the first crawl, so I did another on-demand crawl and some of these showed up then. Despite this, it says it crawled 700ish pages, but there are getting close to 20-30ish thousand live pages on the site. Any thoughts and guidance as to why they crawling may be stopping?
Getting Started | | dsmith8020200 -
Site Crawl - Crawls only homepage?
Hi Moz Comunity! Joined Moz just 2 weeks ago and slowly trying to get used to tools available in here! Great tools and info available on this site! My concern is that Site Crawl of Moz in my Campaign seems to have crawled only my homepage and no other sub-domains, is there any reason for this? FOr some reason it seems that Moz interacts only with my homepage? Even when I tried the Keyword Exlporer set on Keyword to see if any of my pages rank for any keywords, it seems only my homepage was ranking for a few keywords. It's possible my other sub-domains don't rank for any keywords yet but still, seems suspicious... I have added a link to Site Crawl that says it has crawled only 3 pages on my site, and all are my homepage... Thanks for any help! Jacob s!AlxV7sobbcgmhJB_fXcF4EPzbPSovA
Getting Started | | Shotlife_Studio0 -
Moz Not Crawling Angular SPA
I have a client that just launched a redesigned website using Angular as a single page app. Google appears to be able to crawl the site just fine, but Moz crawl is only finding one page. We have updated the htaccess to allow for Rogerbot and Dotbot, but still unable to crawl any pages other than the home page. Does anyone have experience with this or ideas of why it won't crawl all pages, and how to allow for Moz to crawl all pages? There is a sitemap with approx. 390 pages. Thanks!
Getting Started | | PIN_Celler1 -
My page can not be crawled
Hi all,Hope you could you help me here.I just seen this message but I don't know how to fix it?"Your page redirects or links to a page that is outside of the scope of your campaign settings. Your campaign is limited to pages with _____ in the URL path, which prevents us from crawling through the redirect or the links on your page. To enable a full crawl of your site, you may need to create a new campaign with a broader scope, adjust your redirects, or add links to other pages that include ig.com/de. Typically errors like this should be investigated and fixed by the site webmaster."Any ideas about how should I fix it?Thanks
Getting Started | | lauracelada23100 -
How to have MOZ site crawl pre-launch
Hi, Our new website is about to launch. We would love to have moz.com SITE CRAWL our site before launch. For issues like "missing meta description" and everything else that moz.com checks. We would love to do it before we launch. The new site is currently on a different domain than our live site. example.com <-- this is our live site. new-site.com <-- this is our "staging" server with the new site. We have a long running campaign for example.com Do we need to create a new campain for new-site.com ? Or is there some other simpler way? When we launch we will switch the site from new-site.com to example.com .. example.com will be the address for the new site.. Any ideas or suggestions? best practices? edit Forgot to say thank you for your help and input 🙂
Getting Started | | tandvarden0 -
Mozbot Can Not Crawl Entire Domain
I'm trying to crawl Redken.com in Moz Analytics and the Search Diagnostics is only crawling 4 pages. The domain uses a "select your country" the first time you visit, and it seems as though the bot is not getting beyond that (aka, not clicking on "USA") and is therefore not crawling the rest of the domain. There is no country specific URL other than redken.com. I've tried entering both "redken.com" and "www.redken.com" as the URL, but no luck. Any tips?
Getting Started | | LabeliumUSA0 -
How do I interpret Duplicate Content in a Crawl Report, when it only gives me a URL? How do I know what is duplicated on that page somewhere else?
I need help interpreting the Crawl Report for Duplicate Content. It gives me the URLs of pages that have duplicate content, but how do I know what content exactly is duplicated elsewhere? And how do I figure out where it is duplicated? Also, are there Moz Analytics articles or videos teaching you how to use each component of the analytics programs? Thanks!
Getting Started | | NancyBryan0 -
Is there a way to force re-crawl?
1- Can we force the system to recrawl a website without having to wait for the scheduled date? 2- Please forgive me as I am new to this, but is "Moz Analytics" supposed to replace the "Pro"? Thank you!
Getting Started | | BlackTreeIT0