MOZ is having a redirect loop issue?
-
Hey guys,
Is anyone else having an issue with this? I leave MOZ analytics open all day and it times out after a while. When you refresh your page when it has timed out, it goes into a redirect loop. It also doesnt let you log back in before you first log out (even though your session has already timed out). Not the greatest UX and I thought I should see if anyone else is having the same issue.
Let me know your thoughts!
-
Hello Josh, thanks for the heads up! our engineering team is aware of this inconvenience and we plan on addressing this in our next updates. I completely agree and also find this frustrating. A lot of members have expressed this and we are confident that this will be fixed soon.
-
when this happens try appending /logout to the end of the moz URL -(i.e. http://moz.com/logout) this should help you to reload the main page again and then you can login as usual
-
Yea, it is happening site-wide, even when I went to post this thread, I needed to log out on the MOZ home page, then log back in, then return to this page. When I pressed the login button, it just refreshed the page.
-
This has been happening to me as well.
Another issue on top of that one that I've noticed, I log in, leave the site, I'm still logged, but when I go to access Q&A I'm logged out. I actually have to log out and then log back in to access my profile in the Q&A section.
-
Done
-
Hi Josh and Justin,
Please email our Help Team about this at help@moz.com. They will then be able to look into what's going on with your individual situations and resolve this as quickly as possible. I am so sorry about this, ya'll, and really appreciate your patience. Hang in there!
Christy
-
Sorry Josh, I don't have an answer for you, but this does happen to me as well. Can be a little frustrating!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Backlink issue
Other tools like ahref and smallseotools show different backlinks compared to MOZ for our website (www.unitedopt.com) ahref shows up 18,550 backlinks. Here I attached a screenshot of ahref.
Product Support | | UnitedOPT108
e754dbe6-3fb1-4362-8ae3-38cb0164b54f-image.png As well MOZ shows up with 2.4k backlinks.
See this screenshot:
4177b33f-2980-400e-ae96-af0d9ca838ae-image.png Why does this happen? Please respond to my question as soon as possible.0 -
MOZ Profile is not getting update?
It seems like my profile (especially points) is not been updated since the start of this week. any possible reason?
Product Support | | Mustansar0 -
Is the MOZ billing page down for everyone?
I am unable to update billing information as the link (https://moz.com/billing) resolves to a blank page. Please advise Thanks
Product Support | | RedSearch010 -
Are these MA dashboard issues errors or ccorrect ?
Hi As you know i had spotted some bugs with the new MA dash and now on a more recent report update for a project see the below messages so pls confirm if they are bugs or genuine so i know to inform clients dev to attend to or not ? (PM me for the client/project name if you need it): Crawl Error Moz was unable to crawl your site during the last campaign update!We encountered the following issue:904 Response from Server Timed out Without Completing Page Request Crawl Issue Found: 500 Errors More than 5% of site pages served 500 errors during the last crawl
Product Support | | Dan-Lawrence0 -
New Campaign Set Up Completion/finishing issue !?
Hi I have just completed setting up a new campaign in Moz Analytics but when i press finish theres a graphic representing somehting updating/loading and then nothing happens like a message saying campaign set up complete and it just stays on same page. Does that mean its set up or theres a problem ? Cheers Dan
Product Support | | Dan-Lawrence0 -
Can't add "Custom links" in my Moz Profile
Hi, I was trying to add a custom link to my profile but I got an error message: "There was a problem saving your custom URLs" Can somebody look into it for me? Kind Regards
Product Support | | Laurensvda0 -
Email address for moz.com?
I signed up for a trial on seomoz and today i found out moz.com has charged me for a subscription without my knowledge. how can I contact them?
Product Support | | iareef0 -
Question about Moz Point
Today I updated my profile and now it is 100% complete. But still my Moz Point is showing as 0(Zero). Please let me know when it'll get updated?
Product Support | | lakhyajyoti0