MOZ is having a redirect loop issue?
-
Hey guys,
Is anyone else having an issue with this? I leave MOZ analytics open all day and it times out after a while. When you refresh your page when it has timed out, it goes into a redirect loop. It also doesnt let you log back in before you first log out (even though your session has already timed out). Not the greatest UX and I thought I should see if anyone else is having the same issue.
Let me know your thoughts!
-
Hello Josh, thanks for the heads up! our engineering team is aware of this inconvenience and we plan on addressing this in our next updates. I completely agree and also find this frustrating. A lot of members have expressed this and we are confident that this will be fixed soon.
-
when this happens try appending /logout to the end of the moz URL -(i.e. http://moz.com/logout) this should help you to reload the main page again and then you can login as usual
-
Yea, it is happening site-wide, even when I went to post this thread, I needed to log out on the MOZ home page, then log back in, then return to this page. When I pressed the login button, it just refreshed the page.
-
This has been happening to me as well.
Another issue on top of that one that I've noticed, I log in, leave the site, I'm still logged, but when I go to access Q&A I'm logged out. I actually have to log out and then log back in to access my profile in the Q&A section.
-
Done
-
Hi Josh and Justin,
Please email our Help Team about this at help@moz.com. They will then be able to look into what's going on with your individual situations and resolve this as quickly as possible. I am so sorry about this, ya'll, and really appreciate your patience. Hang in there!
Christy
-
Sorry Josh, I don't have an answer for you, but this does happen to me as well. Can be a little frustrating!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Why is MOZ crawl taking so long?
I began my site crawl on November 3rd and now it is November 7th and it is still "in progress". Why is this happening?
Product Support | | CarisaS_Wenda0 -
I have suddenly got a lot of duplicate page title errors in Moz, please can you advise what to do ?
my site used to be http and i have now converted to https. my site is www.paulsummerfieldphotography.co.uk, please advise how to solve the duplicate page title errors ?
Product Support | | Paul_Ward0 -
It seems something wrong with Moz Profiles?
I just noticed that Moz Prfile is not getting update since couple of days. Is it Just me or you also having the same issue?
Product Support | | Mustansar1 -
Moz Point Swag
So, I've been away from the SEO world for a few years but now I'm back in full swing and I noticed I have enough points for "A special MozPoints t-shirt and a Roger vinyl figurine" but had never gotten those because I assume it must have become an added swag during my hiatus... but I'd absolutely love to get hold of that as my boss is a big Roger fanboy and it would be hilarious to have that on my desk as a friendly mocking. If I can't, I can't. But I figured it couldn't hurt to ask.
Product Support | | MikeRoberts2 -
Reset my MOZ Account?
I recently redesigned my 2 websites. Both are large 80+ page sites with unique text on every page, no keyword stuffing and generally using all the proper SEO techniques ( I hired a professional w/ 10 years experience). My pages rank for the targeted terms, but MOZ reports say "Not in the Top 50". I had friends run "Clean Searches" from the west coast and we were ranking. Prior to the redesign, I used MOZ and the reports were very accurate. Should I reset my MOZ account or what?
Product Support | | KevnJr0 -
Latest Moz reports (pro) not including competitive link analysis
Hi Pls advise when these have been regenerated once fixed or will they just be emailed out automatically ? My clients all after their New Year monthly & quarterly reports hence this info is needed urgently, pls advise ? Also when will reports start showing social data in the reports and also when will the data that currently shows on the dash start to be accurate ? (or are you leaving this 'as is' on pro since your migrating to Moz analytics ?) Many Thanks Dan
Product Support | | Dan-Lawrence0 -
I have a 404 status codesin my Moz report but the page can be accessed. I don't understand what does it mean.
Hello For all the pages of my web site i Get the following message but in fact my page exist. What's going on? Thank you for your help Best 404 : Received 404 (Not Found) error response for page. http://www.etsicamarrivait.fr/contraception/basiques/
Product Support | | cath19950