What does this message from Google Places really mean??
-
Hi people,
today I've got this message from Google Places. I Don't know what that exactly means. when I look in my places account, I can find no "more information" and I see no issue??
Here's the message:
_Hello,
We’d like to inform you that Google Places no longer accommodates more than one authorised owner per business location. Your account contains one or more listings that have been identified as duplicates of other listings and as a result, some of the information that you provide will not be shown to Google users any more.
To get more information or request access to the other listings, please log into your Google Places account.
Yours sincerely,
**The Google Places Team **_ -
Thank you very much for all your answers. i think its because the Google-Places-Account and the Google+-Page are on different Google-Accounts. I try to connect them both.
Many thanks!!!
-
Hi Marco,
This is a newish, on-going issue. I recommend that you read the following:
https://productforums.google.com/forum/#!msg/business/Pdx32sVSYYQ/Cczh_52JkjYJ
https://productforums.google.com/forum/#!topic/business/WqaZiBWF3Ec
-
The issue is that two places listings for your business have been made under different accounts. Is your's the original and has the listing changed at all with that message? As long as you log in to your account and verify the message your account and listing should be fine.
This happened with my account that has multiple business and multiple places listings (some of which I know were duplicates and mine weren't the original listing). As long as I verified the account, nothing happened to my businesses listings.
-
Are you sure you don't have a different login or details been used from another account? It appears to be the listing that is in question, so perhaps this has already been setup under another login?
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Local Listing Visibility for Regional Queries
I manage a variety of small local programs that are located in areas that are more known by the region than they are by the town (the Adirondacks and the Catskills to be specific). In the past, the local algorithm understood that when the query was related to the region, it would show a variety of results from that region. It seems that for the Catskills they have changed the algorithm to pinpoint the center of the region and only show results that are in the near vacinity of that pinpoint, rather than a variety of results from the region. The Adirondacks however is still showing a variety of results. For those of you not familiar, the Adirondack are 9,375 square miles and the Catskills are 5,892 square miles and are both very rural mountain regions and popular travel destinations. Google clearly understands that these regions are geographically oriented and shows a local pack for relevant results such as "Catskills Resorts" or "Catskills Restaurants", but over the past few weeks, they have started only showing 2 results for the query Catskills resorts, both located near Shandaken, NY becasue that is where Google has deemed the marker for the Catskills is (https://www.google.com/maps/place/Catskill+Mountains/@42.009289,-74.3996212,14z/data=!3m1!4b1!4m5!3m4!1s0x89dc665668f82f31:0x3b012376423b8efa!8m2!3d42.0092908!4d-74.3821116) In reality, there are hundreds of resorts within the Catskills. (Note there is a Catskill, NY within the Catskills, however Google is not even confusing this town with the region). Does anyone have ideas on how to get Google to understand that the Catskills are more than Shandaken, NY? I feel like we suddenly have no hope of ranking locally and most of the businesses I manage are located in very small towns that people are not specifically searching for.
Local Listings | | Your_Workshop0 -
Google Suspended My business listing
hi there, Google has Suspended By Google Business Listing Google has suspended your page due to quality issues. there is No spam Things in My Business, i have Requested Google, But It has not made active Since 10 Days, Is there any way to make My listing Publish on Google please Guide me to which steps Need take Thnx
Local Listings | | innovative.rohit0 -
Is there a way to see all of the Google My Business Accounts that Have been created for a Property?
I feel like so many of my clients have multiple Google my Business Pages for one location. Is there a way to get a list of all of the Google My Business Pages that exist for a given property and then effectively remove duplicates? Thanks, Adam
Local Listings | | aj6131 -
Google points of Interest / POI
Hello, Looking for some guidance on how to appear and get listed in Google Points of Interest in the Search Engine Results Page. Like when searching for "attractions Seattle" at the top of the SERP these listings appear. Cannot seem to find some good resources on the topic as well. Thanks Conrad
Local Listings | | conalt1 -
How to create a filter view to view local search traffic in google analytics ?
Id like to be able to drill down into the local search traffic for a site in google analytics, i know i can get some analytics data via google's local places dashboard, but id like to see a more detailed chart in google analytics. I read this article and installed this filtered view dashboard from Local U, but it seems its stopped working since it was originally published back in July 13. Is there a more up to date method for capturing this data ?
Local Listings | | jpeg800 -
Getting your business name on a Google Map?
How do you get your business name to appear on Google Maps? See attachment. What's the process to get this to happen? I have a Google Local listing, but that doesn't seem to be enough. ZzFnwBj
Local Listings | | Gavin.Atkinson0 -
Don't Let Your Google My Business Dashboard Become Inactive
Google's Jade Wang has offered some important clarification on the scenario of set-and-forget Google My Business dashboards - Google could determine that they are inactive and un-verify the listings they contain. She writes, "In some cases, we may contact Google My Business users via email to confirm that they are still actively managing a business page. If a user is unresponsive to our attempts to contact him or her and has not logged into Google My Business for a significant length of time, then we may unverify pages in the account. We're doing this in order to continue to provide users with the best experience when they’re looking for local businesses like yours. If you find that a page in your account has been incorrectly unverified, please contact support to get assistance restoring verification. It's a good idea to keep an eye on the inbox associated with your Google My Business (Locations) account. It's also a good idea to regularly log into Google My Business (Locations) to confirm that your business information is current and accurate." Mike Blumenthal initially posted that it was necessary to perform a null edit (a tactic in which you view the edit screen of your Google+ Local listing and hit 'save' without making any changes), but Mike has since updated his post to clarify that a null edit isn't actually necessary. According to what Mike learned, you can simply log into the dashboard once every few months, or if you have to make real edits or you post on your page, that should provide an adequate signal to Google that the dashboard is still being actively managed. In the past, an agency with a limited contract with a local business could create the company's Google+ Local page and step away from it. Of course, it's the ideal that your clients are actively posting to their Google My Business page, if it's the right social strategy for them, but many clients don't do this. And so, they'll likely be getting an email from Google one of these days asking if they are still active. If that's the case, you may be hearing from past clients asking if the email is real and what they should do. Fortunately, they should be able to make the the quick visit to the dashboard without help. But for agencies with large numbers of long-term clients, this business of keeping track of how often you've logged into the clients' dashboards could be a bit of a hassle. Just one more task to add to the to-do list. Google has been going through some growing pains recently. With the lock-down of the editing function on Mapmaker and the further removal of Google+ links from more places, many Local SEOs and local business owners are wondering where Google is headed in the local space. To my mind, the fact that they are trying to police active vs. neglected listings is a bit of a sign the Google remains serious about delivering Local quality. And for all of us ... that's a good thing!
Local Listings | | MiriamEllis4 -
How can I add another Google Places listing to my existing business?
Hey there, Does anyone know how I can add another Google Places listing to the following account? The company now has two stores so I'd like to get both listed. https://plus.google.com/u/0/b/107389046695957843430/+FinsahomeCoUk/posts I've tried using https://www.google.com/local/manage but that only appears to let you add a minimum of 10 locations?
Local Listings | | Webrevolve0