What does this message from Google Places really mean??
-
Hi people,
today I've got this message from Google Places. I Don't know what that exactly means. when I look in my places account, I can find no "more information" and I see no issue??
Here's the message:
_Hello,
We’d like to inform you that Google Places no longer accommodates more than one authorised owner per business location. Your account contains one or more listings that have been identified as duplicates of other listings and as a result, some of the information that you provide will not be shown to Google users any more.
To get more information or request access to the other listings, please log into your Google Places account.
Yours sincerely,
**The Google Places Team **_ -
Thank you very much for all your answers. i think its because the Google-Places-Account and the Google+-Page are on different Google-Accounts. I try to connect them both.
Many thanks!!!
-
Hi Marco,
This is a newish, on-going issue. I recommend that you read the following:
https://productforums.google.com/forum/#!msg/business/Pdx32sVSYYQ/Cczh_52JkjYJ
https://productforums.google.com/forum/#!topic/business/WqaZiBWF3Ec
-
The issue is that two places listings for your business have been made under different accounts. Is your's the original and has the listing changed at all with that message? As long as you log in to your account and verify the message your account and listing should be fine.
This happened with my account that has multiple business and multiple places listings (some of which I know were duplicates and mine weren't the original listing). As long as I verified the account, nothing happened to my businesses listings.
-
Are you sure you don't have a different login or details been used from another account? It appears to be the listing that is in question, so perhaps this has already been setup under another login?
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Incorrect Google Places Listing Outranks Other
We have 2 Google Places listings (due to 2 Google Accounts). One listing (the one with the wrong address) outranks the correct listing. Am working on updating citations and have updated the website with the correct address. I do note that Google has not picked up that the contact page has changed and has not seen the changes to many of the citations. Do we: Update the incorrect listing with the correct address for the time being to resolve issues with clients. Remove the old (incorrect) listing. Or is there a better way to sort this out am concerned that removing the listing will lose us our Google Places rank.
Local Listings | | GrouchyKids0 -
Does Google call your satellite offices and ask what's down the street?
Is this a real thing? Do they actually do this? Should I be concerned and train my receptionists to know their surroundings?
Local Listings | | marketingdepartment.ch6 -
Top Local Organic Rankings, But Nowhere to be found on Google Snack Pack
I've been working with a local gym for a while now. We successfully got the gym to beat out all its competitor and now it consistently ranks in the 3rd or 4th result for all major local industry keywords. For example "gym in [city]". The only thing above us is Yelp and other directory sites. The problem I am running into is we do well organically, but when it comes to Google Snack Pack we aren't in the top three or even 10. You have to go deep into the next pages of the map to find our business. I did find that we use to be categorized as health club in Google My Business, but I changed that three months ago. Some more additional info, the site when I got the account moved to a different url. So many directories and sites that linked to us in the past link to the old url. The old url is 301 redirected to our current url. I haven't found much info about this topic and am looking for any experience or insight?
Local Listings | | JasonKhoo0 -
Pictures on Google Local not ours
Hi all- We recently had some pictures show up on our local profile that are not our store. When you click on them they have links to someone's blog as well. Can someone tell me how these got here and more importantly how to get rid of them. We've looked everywhere but can't find them to get rid of. Thanks for any help! Ken
Local Listings | | CandymanKen0 -
Google Places - Bulk Dashboard Issues
Hi guys, We have two clients one for 45 listings and another one with 350 listings all controlled in two separate google places bulk upload accounts. Which can be managed here: https://www.google.com/local/manage/ Recently over the last 3 weeks, every time we make a address change or edit to the listing via thehttps://www.google.com/local/manage/ the edit is not changing the actual listing directly any more. And i have had to use the 'suggest a edit or report a problem' to get the address change. This is getting tedious, especially when you have 10+ stores changing address every week. Does anyone know why this is occurring? It worked perfectly before! I have asked GP support but they haven't given me a response. I'm in Australia and believe we're still on the old dashboard, screenshot below: http://postimg.org/image/he0hx0xox/ Kind Regards,
Local Listings | | MBASydney
RM0 -
Google Places - Should my category choice be manual keywords or selected from default list
Hi All, I have a carpet cleaner hire business and am new to google places. I have been doing my listing for it but can't seem to work out whether I should choose one of the default choices in the categories and leave it as that (in my case it would be "carpet cleaning services" or should I manually type some keywords as well as this ? So for instance, I choose the default - carpet cleaning services but also manually type in "carpet cleaner hire" , floor scrubber hire etc etc as other categories Any advice or if someone could point me in the right direction would be greatly appreciated. thanks Pete
Local Listings | | PeteC120 -
How to remove a former business location from Google Places?
I've received a strange response from Google Places on local listings for a home builder. Google's rep suggested that we not list the new home sales center (a model home) since at some point it will change from being a business listing to a residential listing. That is just wrong. It will be a place of business for the next 3 years and then will flip to being a private residence. These days it is uncommon, but not that rare to turn over ownership from public to private or vice versa (A residence becoming a law or other commercial establishment. Or a whole office building becoming condos.) The issue is, when it does happen, how do we get Google and others to recognize that a business is no longer a business location? I've had trouble bringing down the address of former former model home sales centers on Google Places much to the chagrin of the residents.
Local Listings | | BlairKuhnen0 -
Change in Google local ranking
So we have a WA construction client that we're working on doing some local SEO stuff. This month all the keywords that we're tracking but one is on the first page. It's easy to say "yay, we're so damn good at what we do", but it seems like there must have been a shift in the way google is ranking local results. Anyone else experiencing this??
Local Listings | | SoleGraphics0