Dashboard doesn't show new data for the passed week
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Did Roger leave us to search for eastereggs
?My dashboard still shows data from the initial crawl (2- 8 april), and hasn't updated since. Have I switched something off ? The next run should contain 9 - 15 april, and that period closed yesterday so I wonder what's going on ...
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Thank you Erin, that's clear. Would however be nice to see a label after the dropdown mentioning that "Next timeframe will become available at Apr 19th".
Another thing : Where is the data from my previous timeframe gone ? The dropdown only shows the latest timeframe, so then why is it a dropdown if only the latest is available ?
Happy easter !
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Hi there! My name is Erin, and I'm on the Moz Help Team. Thanks for reaching out! The dates referenced throughout the Web App are the dates for the previous data collection time period, but the data is updated the day following the end of that period.
So, if the app shows the weekly timeframe as April 2nd-8th, this means the data was actually updated on April 9th. We update the weekly data seven days after the last update occurred, so the next update would take place on April 16th (yesterday) for the week of April 9th-15th and your data should update on the same day every week at 12:00 am PST.
Sorry for any confusion! I just checked your campaign, and I'm showing dates in the dashboard.
Happy Thursday!
Erin
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Just answered this question here other day: http://moz.com/community/q/crawl-diagnostics-7
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