Google Places Multiple Phone Numbers
-
Hi Guys,
Looking for a advice on having multiple phone numbers. We have dealers who have both a sales phone number and service phone number for the same address. Is it possible to specify this in Google Places so both numbers are displayed in the SERP GP listing as shown below link?
Link - http://tinyurl.com/mto86ts
Or is it possible to even add multiple numbers on the actual GP local page ? http://tinyurl.com/n7r9w3d
Any advice on this?
Seems to be from my initial research, the only way to two numbers is via the description.
Thanks,
Matt -
now that you mention it, it appears that only the primary number is shown on both Google Maps (newest version) and on the Google + Local business profile page.
guess we can only effectively use one now!
-
Hi Brad,
Thnaks for that.
Do you fine that only one number is displayed though on the SERP results? I.e. are both your tool free and local number displayed or just the local number.
-
Hi Marketz,
I've not yet had a chance to play with the new Google My Business phone number, but I would expect it would have a place to list an alternate phone number. I wouldn't suggest putting it in your description. If you still have the old Google and Your Business dashboard for the Google+ Local page, there should be a place for an alternate phone number, I believe.
-
you should have the ability to have a primary number and an alternate number for any location. I have a listing for over 900 locations, each with their local number listed as primary and our toll-free number listed as the alternate.
I would recommend having a local number as the primary considering people are typically engaging with you to locate your business on Google+ Local (Google Places) and are more apt to call a local number versus a toll free number that may go to a call center.
Hope this helps!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Incorrect Google Places Listing Outranks Other
We have 2 Google Places listings (due to 2 Google Accounts). One listing (the one with the wrong address) outranks the correct listing. Am working on updating citations and have updated the website with the correct address. I do note that Google has not picked up that the contact page has changed and has not seen the changes to many of the citations. Do we: Update the incorrect listing with the correct address for the time being to resolve issues with clients. Remove the old (incorrect) listing. Or is there a better way to sort this out am concerned that removing the listing will lose us our Google Places rank.
Local Listings | | GrouchyKids0 -
Google Knowledge Graph Missing Telephone Information/Multiple Locations
Does anyone have experience correcting the Google branded knowledge graph for a local listing? We have an issue with the knowledge graph not displaying telephone numbers on a clients local knowledge graph panel in the SERPs (for desktop searches). We manage over 1,500 local listings for the same company and the majority of those listings display telephone numbers on the right hand side of the branded knowledge graph panel. However, a handful do not display a telephone number. If you click through the map section of the knowledge graph panel, into the Google Maps/Google My Business page the numbers are listed, they are just not showing up on the knowledge graph panel in the SERPs. The local numbers are listed on the Google My Business page. Does anyone have any experience with this and can recommend what other items we should check for that could help get the numbers to show up on the on the knowledge graph panel in the SERPs? Thanks for the help!
Local Listings | | lunavista-comm0 -
Google Places - Cached Citations
Looking to update my business address where possible because I have moved offices. I know that Google uses citations from multiple parties to impact on the Google Places results. Trouble is when address details are updated on hese third party sites I notice that Google doesn't often recache the page and get the new address. What method(s) can I use to resolve this issue? Justin
Local Listings | | GrouchyKids0 -
Can we place a FB business page link instead of direct domain link in a Google My Business listing?
A client of ours asked if we could place link to their local Facebook page instead of a link to the direct domain in their Google My Business listing. Will Google allow this?
Local Listings | | RosemaryB0 -
Google box
Hi All I am having trouble getting my business listing on the right hand side of the page for branded google searches. I have added the rel publisher tag to my website and have also connected my website through my google business profile. It shows as verified on my google+ page but it still does not appear. Can anyone offer some advice? Kind Regards
Local Listings | | TheZenAgency0 -
Map-pack results for multiple locations in the same city
We just started working with a local business with several offices across Virginia. All of their locations have G+ local pages, and all rank pretty well in map-pack results for their respective cities....except for one location. Two of their offices happen to be in the same city. One ranks well in the local pack, and the other one is totally buried. This is the only location that doesn't rank in the map-pack for its target local queries. This company still has a TON of work to do to clean-up their citations and improve their G+ local pages across all the locations, but I'm wondering if there are any best practices for handling two locations within the same city...we obviously want both offices to rank in the map-pack, and don't want to do anything that might hurt the one that is currently ranking well. I'm confident that generally cleaning up their profile across the board, and adding new citations for all locations would be beneficial, but would appreciate any suggestions or best practices for getting both locations in this one city to perform well. Thanks!
Local Listings | | djreich0 -
Vanity Google+ URL
Hello, If a vanity Google+ URL has a local town associated with it, will it show up in the local results for that town only and nowhere else? My client is on page 1 for an organic search for specific term + area but not on the local results too e.g. property agent area But if we specifiy property agent and local town (the one on his vanity Google+ URL) he is found on both organic and local listings. We want him to be found on both organic and local for the property agent area search. His website has address details: local town (the one on his Google+ URL), Area, UK So you see, the local town is within an area. Any ideas why this is so? On the local results for the area search, Google lists care homes and other types of businesses etc in the area when there are no other property agents to list- why not list my clients website as it is relevant to that search? Has he narrowed it too much by using the local town in his Google+ URL or is that too simple an explanation? If you could shed any light it would be appreciated. Thanks
Local Listings | | AL123al0 -
Does embedding Google map help local SEO?
Hi I am curious if adding a embedded Google map to a footer helps for Local seo? Thank you
Local Listings | | Berner1