Hello, I want to cancel my subscription.
-
Since I haven't used Moz for a while, is it possible to get a refund over this period I've allready automatically paid by credit card?
-
Hi there!
Pixelbypixel is correct - email us at help@moz.com and we can get this sorted out for you.
-
Pssst! You may find it better to email help@moz.com !
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Cancelation
0 -
How to refund moz pro subscription?
I want to refund the subscription purchase process and return the money back
Product Support | | ResearchTrainingAcademy0 -
Forgot to cancel my trial and got billed
I was just billed $99 USD by Moz and I didn't wish the continue the subscription. Is it possible to cancel it and get a refund?
Product Support | | Stephaneham0 -
My trial just expired and I had forgotten to cancel. And $99 debited from my account.
My trial just expired and I had forgotten to cancel. I just got 99$ debited from my account and i don't want to continue this moz tool , so please refund my money. I am just a student I can't afford this software, please refund my money. And please make it fast.My account user Id: kunda.kmrAccount email ID: kundan@diwaliholi.comThanks in advance
Product Support | | kundan.kmr0 -
I want to delete my account here. How do I?
I created an account here, put my data, address and credit card, but I want to cancel my account and I'm not getting. How do I?
Product Support | | Tifanny0 -
Can i pause a a subscription?
I really love the features. I don't need the tool and the results permanently. I believe that if i could deactivate and reactivate an account, then i would be a happy customer. This way i am forced to cancel all and resetup all the time. Is there a way to "pause" an account? Best regards, Csaba
Product Support | | csabatoldi0 -
Moz Email Subscriptions
Hi Mozzers! We recently had someone leave our company who managed a lot of the Moz stuff we were doing and I have now taken over their role. I have been forwarded their emails and they keep receiving information from Moz such as the "Monthly Moz" and "Upcoming Mozinars", which is great, except I want those emails to now be sent directly to me. I cannot for the life of me figure out how to subscribe to these emails through our Moz profile - please help! Thanks! Sam
Product Support | | BlueLinkERP0 -
Why is there no sign up for people who dont want the analytics?
New company is looking to use moz as I recommended it as a current user myself. However the new company i work for requires its own account. Can we not sign up for the tools without the analytics? How long will it be before we are accepted? This is a huge company I've been employed by 🙂 Cheers Robert
Product Support | | yournetbiz0