Why is MOZ Local not finding any of my citations?
-
I ran a new client through the Moz Local Check My Listing and got this: It looks like your business wasn't found on any major search engines.
My client's website and Google Plus page have been live for over a month and he is listed in almost 90 business directories; all verified, live listings. Both his Yelp and Home Advisor profiles show well in search as does his website in organic so I know Google is picking up on the business. Checked all the simple stuff like correct spelling, url, etc. Any thoughts? Is this just a matter of time? If so, how long will it take MOZ to find a new listing usually? I see there is a MOZ index update scheduled for the 28th. Should I run it again after that?
Regards, Dino
-
Hi Dino
For Moz Local we only query and display listings from the following services on moz.com/local/search:
For business name and zipcode search
Google
Facebook
Foursquare
Yelp (need recommend reviews)
Superpages
Infogroup
Localeze
Yellow Pages
Factual
Citysearch
Best of the Web
Bing
Yahoo
Hotfrog
AcxiomThe links to these pages will not show up on Open Site Explorer as that tool is completely based on backlink strength to your website and has no relevance to the physical location of your business. These sites do have high authority but your links are likely too deep for us to index as those sites have millions of pages with listings.
Just so you know, here's how we compile our index for websites:
- We grab the most recent index.
- We take the top 10 billion URLs with the highest MozRank (with a fixed limit on some of the larger domains).
- We start crawling from the top down until we've crawled 90,000,000,000 pages (which is about 35% the amount in Google's index).
Therefore, if the site is not linked to by one of these seed URLs (or one of the URLs linked to by them in the next update) then it won't show up in our index. So for Local Listings, you do not want to use OSE for citation research.
-
I appreciate the responses, but my website shows only 2 external links. My business is listed in almost 80 different business directories (with links) and Moz can only find two? Yes, I have Yelp reviews and Moz can't even pick up a Yelp link? It can't find links from Google Plus, Yahoo, Twitter, Yellowbot, Citysearch, merchant Circle and all the rest. No links from the dozen or so press releases I submitted a couple of months ago. No links from the handful of guest posts or article posts I've done.
I could live with a few missing links. I know some are hard to pick up, but Moz is missing more than 90% of them. I don't see the virtue of this tool.
-
Hey Dino!
The check listing tool is a live search tool that queries various services in real-time. If you were to create a listing on Facebook and Google, it takes about an hour for us to pick it up. The Mozscape Index date you referenced is not related to Moz Local as it is a separate product. Those are for our backlink index for domains.
Ryan provided a list of the services we query and have offered some great advice!
Hope this helps!
-
My hunch would be the recency of the listings, as it sounds like they should be showing up. You mention a few local listing sites, but here's a longer list of places Moz Local checks: Google, Foursquare, Facebook, Yelp (with at least one recommendation), Superpages, Infogroup, Localeze, YP, Factual, Citysearch, Best of the Web, Bing, Yahoo, Hotfrog, and Acxiom.
If you're not in any of those, I'd add the business to the ones missing, and also try to get a few initial reviews between now and when the index updates. With those additions you should definitely begin to show up.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Using Moz Local to update Factual data
As you may know, for a couple of months now, Factual has been having trouble ingesting the data into their network. This is apparent to other Trusted Data Contributors of Factual. Is the Moz Local team experiencing similar problems getting business listings added or updated, or can I be assured my local business info will be updated in Factual if I purchase Moz Local service?
Moz Local | | Choice0 -
How to add alternate addresses in Moz Local duplicate section
As someone that recently moved from an agency to a position in-house, I am appalled at the lack of support and resources for users of Moz Local that are NOT connected to an agency partner. Without a public phone number, a support rep, and nobody manning the chat... how are we supposed to get answers for the service that we paid good money for? I would like to know how to add an alternate address to the duplicate are of our listing account. We have an old address that appears everywhere but is not showing in the duplicate listing report and I'm not sure how to add it. Any help would be appreciated. A public phone number and/or tech support rep would be even better! Bryan Mull
Moz Local | | Isolatorfitness
Isolator Fitness0 -
My Local listings are not showing in Moz
Hello, Our company recently moved offices, so last week I updated the contact details on all the directories we were on and created a few. These include Facebook, google plus, Google business listings, Bing, Scoot, Factual.com, Central Index, Thomson local etc etc. I have re-checked and the details are all correct - address, name, website, telephone number - however when I check my local listings in Moz, only two are showing. Is there anything else I can do?
Moz Local | | DaltonsBusiness0 -
“keyword city” nationally vs “keyword” local in city
I'm tracking keyword “keyword city” nationally and “keyword” locally in city. Ranking for these show different position. Considering that we’re working with local businesses or businesses that service only one city and it’s surrounding areas, what would be the best way to set up campaign? Looking for suggestions. Thank you.
Moz Local | | kat.halushka0 -
It's been 1 year, why hasn't our Moz Local completion percent improved?
Our listing is about to renew, but the completion percentage has not improved since the first month we started with Moz twelve months ago. I see in Moz there are many duplicate listings for this business. I was under the impression that Moz was handling this as part of the yearly fee; is that correct? If not, what needs to be done to resolve these issues and make sure our listings are complete and accurate?
Moz Local | | GLabs0 -
MOZ Local not picking up citations
Hello - We like using the MOZ dashboard as an indicator of SEO health but have run into an instance where we have two citations with the correct NAP that are not being picked up in the MOZ report. The City Search and InsiderPages listings were build through YEXT and have been up for two months. Is there a way to report a match to MOZ?
Moz Local | | gxm240 -
WIll Moz local submit to all local directories?
I have some variance in my company name (spacing/nospacing) and even my web address, www/non-www so I want to consolidate all of them. On top of that I need to build up my local citations so need to submit to more local directories. Will Moz local take away the job of local directory submission from me? I understand they use like 5 data aggregators, I understand they are the directories of directories, so does that mean these 4 will submit to local directories for me? How many local directories is moz local suppose to get you on? Also I understand it can take a month for your listing to show. In this case, would it not be better to just do it manually? I mean if I submit to yell.com now it's going to be there instantly, on top of that If I don't have the time I can outsource the work to India for very cheap and probably cost less than £84? Thanks
Moz Local | | Marvellous2 -
Moz Local - City Search
Does Moz Local aggregators the business listings to City Search? This is one of my client listing, was this done through Moz Local? If it was, how do I edit it? http://www.citysearch.com/profile/635312364/chino_ca/california_telecom.html?impressionId=000b000000a2edf6f148794021a8b043f7112d10fa Regards, Benny
Moz Local | | bennybellagio0