Google+ Places Page Showing Wrong Information
-
Hi There,
I have a client who's runs three nuseries (pre schools) A, B and C and has three differen googe+ pages all with different addresses so no problem there. However I noticed that if I clicked on on of them in the Google places account settings listing A would show the details of listing B and not it's own.
Thinking this was a glitch I deleted listing A and was about to set up another one. I entered the phone number and it brought up the details to the listing B as sharing the same phone number. Is this is what's causing the issue? Can businesses share the same phone number in the same locality and have two different listings, despite having two different addresses?
Kind Regards
Neil
-
Hi Joan,
That's a very important question. As Chammy has correctly stated, it is taboo in Local SEO for 2 or more businesses to share the same phone number. You must have a unique street address and unique local phone number for each distinct business. Failure to comply can result in a business either being turned away by Google or in Google merging the details of multiple businesses, harming their ability to rank. If you're doing Local SEO for your clients, your first task is to become thoroughly acquainted withGoogle's Places Quality Guidelines:
http://support.google.com/places/bin/answer.py?hl=en&answer=107528I don't normally link to my own stuff when answering questions here, but I have recently published two pieces which I believe will be very helpful to you in getting off on the right foot in offering Local SEO services to clients:
The Zen of Local SEO
http://www.solaswebdesign.net/wordpress/?p=1314The Rudiments of Local SEO
http://www.solaswebdesign.net/wordpress/?p=1344Knowing the rules is essential to avoiding accidental missteps that can lead to penalties and banning. I hope you will find these resources to be really helpful!
-
This issue was discussed on the Citations mozinar last night
Apparently Google gets very confused if what are effectively different businesses share the same telephone number. It keeps trying to merge accounts.
The recommendation provided was to ensure each business has a unique number and all should list OK
Hope that helps
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Image results Bing vs Google
I have a website with a number of images and I have optimized all of the images on both a file name and ALT text level, relevant to content on the page they are published on. I haven't created a separate image sitemap, but the strange thing is that Google has all of my images indexed and they can be found for the right keywords, but when I look in BING! images, there is no image indexed available at all ...
Image & Video Optimization | | ConclusionDigital0 -
Adding Photos vs Page Speed
I need to add more photos to our site, since I believe it'd be a better user experience, but I don't want our page speed to slow down. Is there an optimal size or quality photo parameters that work best for this? If so, is there a site or service someone would recommend over photobucket to get them? Thanks, Ruben
Image & Video Optimization | | KempRugeLawGroup0 -
What are some strategies to outrank your retailers who use the same page content as you?
I do not want to piss off our retailers by complaining about copyright infringement for product content, so what are some ways to outrank them using the same content???
Image & Video Optimization | | odegi0 -
Internal pages targeted for local keywords
Hello, Simple question: how do you target local SEO with internal pages, where the home page may or may not be local?
Image & Video Optimization | | BobGW0 -
I understand that in addition to video sitemaps, a transcription of a video, if presented properly will help google and may help SEO. I cannot find information on the basics to add transcription properly to a page. Advice or direction appreciated.
Looking for guidance or information on the nuts and bolts of how to use transcriptions with video.
Image & Video Optimization | | hughman0 -
What are the best practices for Google Places for a manufacturer?
A manufacturing client has distributors around the world. Can I add these distributors to my client's Google Places account through the bulk upload feature? Is there a better way to ensure that people searching in the company's various territories see a Google Places entry for the appropriate distributor?
Image & Video Optimization | | joshfialkoff-778630 -
Does the location of a citation on a page have any relivance?
We have been working on local SEO quite a lot for our small business, trying to understand why we are consistantly outranked by our competators. I understand there are many factors at play here. I realize that DA & PA, Places page optimization, and on page optimization also play a role, but for the purpose of this question i would like to focus on just one factor: citations. From your experiance with local SEO do you find that a citation that is located closer to the top of the page holds more weight than a citation buried further down a page? Here is an example:
Image & Video Optimization | | adriandg
http://www.yellowpages.ca/search/si/1/Storage-Self+Service/Toronto+ON/ in this case the people paying for the priority positions on that page are right at the top of the page, rather than buried 5 pages into the results. in fact they are right at the top of each page of the results, so over and over again they are above the free listings. I have heard that google considers the value of a link based on its position on the page. So would it be safe to assume that google also considers the value of a citation based on its position on the page? Thank you for your time,
Storwell0 -
Google Places & Maps
Hi I'm preparing a confernce in France to explain Google Places & Maps to an audience interested in promoting local businesses but mainly hotels and other tourism related. As you know, searches such as Hotel + City are giving a lot of visibility to Google Places results. Being in the top results is as important if not more important than organic ranking. I'm going to be looking into the new presentation of Google Places results in the SERPs and maybe underlining a difference in results between Places and Maps which I've just recently spotted. Can anyone recommend some good ressources online to explain the changes that came about with Google Places and ranking factors I should be talking about ? If you have a pet theory on what triggers the different presentation of Places results in the main SERPS or what factors make one local business rank better than another in Google Places then please discuss below too 😉 Ah ! Almost forgot, any feedback on Google Boost use also interesting for us ; although it isn't in France yet Thanks Neil
Image & Video Optimization | | NeilInFrance0
