Most of the goal conversion in Google analytics showing under referral
-
Hi All,
I have already asked this question twice here but issue is not resolved yet.
http://moz.com/community/q/all-goal-conversion-in-google-analytics-showing-under-referral
http://moz.com/community/q/some-goal-conversion-in-google-analytics-showing-under-referral
In Google analytics most of the goal conversion in Google analytics showing under referral from payment gateway sites (Paypal.com & epdq.co.uk). I have applied all the possible solution that suggested by Moz community experts & Google Adwords support team but it is not resolved yet and it is really weird answer to give client that I have applied all possible solution and issue is still not solved. Lastly I am sharing Cross domain tracking code here that I have used on my site. Please check once and let me know if code is correct and If not correct please help me out to correct the code or suggest any other way to fix the issue
Cross domain tracking code
=======================
<script type="text/javascript">(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
ga('require', 'linker');
ga('linker:autoLink', ['paypal.com', 'payments.epdq.co.uk'], false, true);
ga('create', 'UA-xxxxxx', 'auto', { 'allowLinker': true});
ga('require', 'displayfeatures');
ga('send', 'pageview');</script >I have hide the UID in above code.
Thanks
-
Hi,
Just wanted to drop a note as I have had a really similar issue with epdq. It's normal to see some residual referrals relating to epdq, especially if this issue went on for a few days or more.
Also, exclude on the referral filter level with epdq.co.uk, not the subdomain (the subdomain didn't work for me).
Be interested to hear how you're getting on.
-
Hi Alick,
Sorry, this has clearly been a frustrating experience for you! I'm not sure that the Moz community is the best place for your question - I'd look at Google Product forums, like Cyrus suggested: https://productforums.google.com/forum/#!forum/analytics
Best,
Kristina
-
I see now you mentioned this in one of your other posts about this issue!
Still - technically both of these work so there must be something in your setup somewhere that is causing the problem.
Is there any kind of redirect happening on your return page that might be stripping out variables before they are read?
Just an idea - I have seen this setup work just fine on many sites.... -
Hi,
Yes I also tried that but didn't work.
Thanks
-
Hi,
Have you tried using the utm_nooverride=1 in the return url to your site (as mentioned in the link above)? Its tough to say why the referral exclusion would not be working properly, this kind of situation was one of the reasons this feature was added to analytics.
-
Hi Lynn,
Thanks for reply I have already added the domains paypal.com and epdq.co.uk to referral exclusions list but this is not working I'm still getting goal conversions from payment gateway site under referral in GA.
Thanks
-
HI,
Cross domain tracking requires you to use the same analytics ID across ALL the sites you are linking between - which as far as I know is not possible for most payment gateways.
There is an easy solution though - add the domains paypal.com and epdq.co.uk to your referral exclusions list.
This stops new sessions being created when users return to your site after payment on a third party site and transactions are therefore attributed to the original source that brought the visit.Check out this article for a rundown of the setup - it also gives a second option to try of the referral exclusion doesn't work (but it should).
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unique Users higher than Session on Google Analytics
How could us have a situation in Google Analytics where the unique users for given page is higher than the number of sessions?
Reporting & Analytics | | cbarron0 -
Discrepancy between FB PPC and Google Analytics
This question was answered in 2011 here: http://moz.com/community/q/facebook-ppc-number-of-clicks-according-to-fb-different-than-visits-in-analytics. Wanted to post it to the community to see if anyone had any new thoughts in the last 3 years. I have been running campaigns on Facebook and seeing dramatic discrepancies between Facebook and GA's numbers. For example, I ran a Facebook ad campaign for a chiropractor where FB shows 35 clicks to the website, but GA only shows 2! An attorney ran a Facbook promotion, got 4 clients who actually filled out a questionnaire online, but GA only showed 2 visitors exiting off the form completion page. Is this because the users did not have JS/cookies enabled? Something else? What is the recommended work around? Tracking URL?
Reporting & Analytics | | aj6130 -
Why am I showing a difference in Goal completion for Adwords and Analytics?
I have conversion tracking setup for Adwords and Goal tracking setup in Analytics. There is a large discrepancy between the two. Anyone have any ideas?
Reporting & Analytics | | EcommerceSite0 -
Can i know trough Google analytics the most busy time in the day ?
Hello guys,
Reporting & Analytics | | WayneRooney
I have a website with around 600-650 visitor a day.
Can i know trough Google analytics the most busy time in the day ? Thank you0 -
Multiple domains to one payment sub-domain in Google Analytics
Hi Mozzers, I have a series of sites (~25) that are all regional e-commerce sites with the same URL structure eg. www.[region]-product.com as well as a 'master' site (eg www.product.com). I also have a single Adwords PPC account which point to all of the regional sites as well as the master site. As part of the payment/checkout process you only ever get taken to a sub domain of the master site (eg payment.product.com). My question is: Is it wise to use the single PPC Adwords account to set up an Analytics account under which I list all of the regional sites and the master site? Once that's done I'm not entirely sure how I can track sales from a regional site to the payment process of the master site and have sales correctly assigned to the right domain. On the payment process I can only use one site ID tracking code so I'm not even sure I can correctly assign a transaction to a single site if multiple sites use the same payment pages. Example: Visit to region-product.com > Quote form submitted to payment.product.com > Payment completed on payment.product.com > Sale is assigned to which domain? Can anyone who understands what I'm trying to achieve comment on the plausibility of this? Many many thanks!
Reporting & Analytics | | panini0 -
Cross domain tracking setup in Google Analytics
I really need help on this, I can't figure it out. I need to track a few subdomains and and couple of seperate domains in one profile in Google Analytics. So I have: www.maindomain.co.uk sub1.maindomain.co.uk sub2.maindomain.co.uk www.anotherdomain.co.uk So the code I have placed on all of these domains is as following: I have then set up seperate profiles which filter out the data by domain. E.g. for sub1.maindomain.co.uk, I have user the fitler: Custom filter > Include > Filter Field = Hostname > Filter Pattern = sub1.maindomain.co.uk For the www.anotherdomain.co.uk, I have used the same filter. Now this all seems to be tracking visits and unique visitors okay, but I always have a very low pageview count, less than visits and sometimes zero. Could anyone shed any light on what I am doing wrong? Thanks in advance mozzers.
Reporting & Analytics | | MirandaP0 -
Google Analytics Queries
Hi we used a web company who put our analytics under their company name we have left them and set up a new tracking code not associated with them, but we still have access to the data and it is all contained under the same login, is it possible to merge the two tracking codes? so that we have seemless history. Also does anyone know if you can change the primary e-mail address (gmail account) to a corporate email account? Any help would be appreciated as we have researched both and from what we have found we can't merge the data and also we are stuck with the primary email address.
Reporting & Analytics | | loopylu030 -
Get Stats on Search Box Usage, Using Google Analytics?
Let me preface this by first saying I am NOT using the Google Adsense Search feature. The question I am asking is pertaining to the standard search box that comes already coded in most .php blogs. In the Google Analytics, is there a way to tell how many people are searching using the search box? I've looked through the navigation and pathway options in analytics and I don't seem to see anything that definitively points to the number of people using the search box but, perhaps, I am overlooking it. Any insight?
Reporting & Analytics | | ChristineCadena0