Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Turn SEO data into actionable content briefs

      Turn SEO data into actionable content briefs

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      Let your business shine with Listings AI

      Let your business shine with Listings AI

      Get found
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Intermediate & Advanced SEO
    4. Mobile Googlebot vs Desktop Googlebot - GWT reports - Crawl errors

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Mobile Googlebot vs Desktop Googlebot - GWT reports - Crawl errors

    Intermediate & Advanced SEO
    2
    3
    2092
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Carla_Dawson
      Carla_Dawson last edited by

      Hi Everyone,

      I have a very specific SEO question. I am doing a site audit and one of the crawl reports is showing tons of 404's for the "smartphone" bot and with very recent crawl dates. If our website is responsive, and we do not have a mobile version of the website I do not understand why the desktop report version has tons of 404's and yet the smartphone does not. I think I am not understanding something conceptually.

      I think it has something to do with this little message in the Mobile crawl report.

      "Errors that occurred only when your site was crawled by Googlebot (errors didn't appear for desktop)."

      If I understand correctly, the "smartphone" report will only show URL's that are not on the desktop report. Is this correct?

      1 Reply Last reply Reply Quote 0
      • iPullRank
        iPullRank last edited by

        Hey Carla,

        I'm not entirely sure what you're saying with:

        "one of the crawl reports is showing tons of 404's for the "smartphone" bot and with very recent crawl dates. If our website is responsive, and we do not have a mobile version of the website I do not understand why the desktop report version has tons of 404's and yet the smartphone does not. I think I am not understanding something conceptually."

        You say that the smartphone bot is seeing tons of 404s and the desktop report is showing tons of 404s, but the smartphone does not. If you can clarify that, I can probably better answer your question.

        However, the answer is likely that Google may decide not to crawl URLs that it has already identified as 404s in one context. That is to say if they identify URLs on the mobile device as 404s they will know not to crawl them if they encounter them on desktop and vice versa.

        -Mike

        1 Reply Last reply Reply Quote 0
        • Carla_Dawson
          Carla_Dawson last edited by

          Ok I forgot to add something to this as well. Why would the URLS show up on the smartphone report if they are not on the desktop report? Afterall a 404 from either device is still a 404?

          Thanks

          1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • TyEl

            XML sitemap generator only crawling 20% of my site

            Hi guys, I am trying to submit the most recent XML sitemap but the sitemap generator tools are only crawling about 20% of my site.  The site carries around 150 pages and only 37 show up on tools like xml-sitemaps.com. My goal is to get all the important URLs we care about into the XML sitemap. How should I go about this? Thanks

            Intermediate & Advanced SEO | | TyEl
            0
          • vtmoz

            Top hierarchy pages vs footer links vs header links

            Hi All, We want to change some of the linking structure on our website. I think we are repeating some non-important pages at footer menu. So I want to move them as second hierarchy level pages and bring some important pages at footer menu. But I have confusion which pages will get more influence: Top menu or bottom menu or normal pages? What is the best place to link non-important pages; so the link juice will not get diluted by passing through these. And what is the right place for "keyword-pages" which must influence our rankings for such keywords? Again one thing to notice here is we cannot highlight pages which are created in keyword perspective in top menu. Thanks

            Intermediate & Advanced SEO | | vtmoz
            0
          • Victoria_

            Lazy Loading of Blog Posts and Crawl Depths

            Hi Moz Fans, We are looking at our blog and improving the content as much as we can for SEO purposes, but we have hit a bit of a blank in terms of lazy loading implications and issues with crawl depths. We introduced lazy loading onto the blog home page to increase site speed initially and it works well with infinite scroll, but we were wondering whether this would cause any issues regarding SEO. A lot of the resources online seem to be conflicting and some are very outdated, so some clarification on what is best in terms of lazy loading and crawl depths for blogs, would be fantastic! I hope someone can help and give us some up to date insights - If you need anymore information, I'll reply ASAP

            Intermediate & Advanced SEO | | Victoria_
            0
          • Shawn_Huber

            Prevent Google from crawling Ajax

            With Google figuring out how to make Ajax and JS more searchable/indexable, I am curious on thoughts or techniques to prevent this. Here's my Situation, we have a page that we do not ever want to be indexed/crawled or other. Currently we have the nofollow/noindex command, but due to technical changes for our site the method in which this information is being implemented if it is ever displayed it will not have the ability to block the content from search. It is also the decision of the business to not list the file in robots.txt due to the sensitivity of the content. Basically, this content doesn't exist unless something super important happens, and even if something super important happens, we do not want Google to know of its existence. Since the Dev team is planning on using Ajax/JS to pull in this content if the business turns it on, the concern is that it will be on the homepage and Google could index it. So the questions that I was asked; if Google can/does index, how long would that piece of content potentially appear in the SERPs? Can we block Google from caring about and indexing this section of content on the homepage? Sorry for the vagueness of this question, it's very sensitive in nature and I am trying to avoid too many specifics. I am able to discuss this in a more private way if necessary. Thanks!

            Intermediate & Advanced SEO | | Shawn_Huber
            0
          • browndoginteractive

            Avoiding Duplicate Content with Used Car Listings Database: Robots.txt vs Noindex vs Hash URLs (Help!)

            Hi Guys, We have developed a plugin that allows us to display used vehicle listings from a centralized, third-party database. The functionality works similar to autotrader.com or cargurus.com, and there are two primary components: 1. Vehicle Listings Pages: this is the page where the user can use various filters to narrow the vehicle listings to find the vehicle they want.
            2. Vehicle Details Pages: this is the page where the user actually views the details about said vehicle. It is served up via Ajax, in a dialog box on the Vehicle Listings Pages. Example functionality:  http://screencast.com/t/kArKm4tBo The Vehicle Listings pages (#1), we do want indexed and to rank. These pages have additional content besides the vehicle listings themselves, and those results are randomized or sliced/diced in different and unique ways. They're also updated twice per day. We do not want to index #2, the Vehicle Details pages, as these pages appear and disappear all of the time, based on dealer inventory, and don't have much value in the SERPs. Additionally, other sites such as autotrader.com, Yahoo Autos, and others draw from this same database, so we're worried about duplicate content. For instance, entering a snippet of dealer-provided content for one specific listing that Google indexed yielded 8,200+ results:  Example Google query. We did not originally think that Google would even be able to index these pages, as they are served up via Ajax. However, it seems we were wrong, as Google has already begun indexing them. Not only is duplicate content an issue, but these pages are not meant for visitors to navigate to directly! If a user were to navigate to the url directly, from the SERPs, they would see a page that isn't styled right. Now we have to determine the right solution to keep these pages out of the index:  robots.txt, noindex meta tags, or hash (#) internal links. Robots.txt Advantages: Super easy to implement Conserves crawl budget for large sites Ensures crawler doesn't get stuck. After all, if our website only has 500 pages that we really want indexed and ranked, and vehicle details pages constitute another 1,000,000,000 pages, it doesn't seem to make sense to make Googlebot crawl all of those pages. Robots.txt Disadvantages: Doesn't prevent pages from being indexed, as we've seen, probably because there are internal links to these pages. We could nofollow these internal links, thereby minimizing indexation, but this would lead to each 10-25 noindex internal links on each Vehicle Listings page (will Google think we're pagerank sculpting?) Noindex Advantages: Does prevent vehicle details pages from being indexed Allows ALL pages to be crawled (advantage?) Noindex Disadvantages: Difficult to implement (vehicle details pages are served using ajax, so they have no tag. Solution would have to involve X-Robots-Tag HTTP header and Apache, sending a noindex tag based on querystring variables, similar to this stackoverflow solution. This means the plugin functionality is no longer self-contained, and some hosts may not allow these types of Apache rewrites (as I understand it) Forces (or rather allows) Googlebot to crawl hundreds of thousands of noindex pages.  I say "force" because of the crawl budget required.  Crawler could get stuck/lost in so many pages, and my not like crawling a site with 1,000,000,000 pages, 99.9% of which are noindexed. Cannot be used in conjunction with robots.txt. After all, crawler never reads noindex meta tag if blocked by robots.txt Hash (#) URL Advantages: By using for links on Vehicle Listing pages to Vehicle Details pages (such as "Contact Seller" buttons), coupled with Javascript, crawler won't be able to follow/crawl these links.  Best of both worlds:  crawl budget isn't overtaxed by thousands of noindex pages, and internal links used to index robots.txt-disallowed pages are gone. Accomplishes same thing as "nofollowing" these links, but without looking like pagerank sculpting (?) Does not require complex Apache stuff Hash (#) URL Disdvantages: Is Google suspicious of sites with (some) internal links structured like this, since they can't crawl/follow them? Initially, we implemented robots.txt--the "sledgehammer solution." We figured that we'd have a happier crawler this way, as it wouldn't have to crawl zillions of partially duplicate vehicle details pages, and we wanted it to be like these pages didn't even exist. However, Google seems to be indexing many of these pages anyway, probably based on internal links pointing to them. We could nofollow the links pointing to these pages, but we don't want it to look like we're pagerank sculpting or something like that. If we implement noindex on these pages (and doing so is a difficult task itself), then we will be certain these pages aren't indexed. However, to do so we will have to remove the robots.txt disallowal, in order to let the crawler read the noindex tag on these pages. Intuitively, it doesn't make sense to me to make googlebot crawl zillions of vehicle details pages, all of which are noindexed, and it could easily get stuck/lost/etc. It seems like a waste of resources, and in some shadowy way bad for SEO. My developers are pushing for the third solution:  using the hash URLs. This works on all hosts and keeps all functionality in the plugin self-contained (unlike noindex), and conserves crawl budget while keeping vehicle details page out of the index (unlike robots.txt). But I don't want Google to slap us 6-12 months from now because it doesn't like links like these (). Any thoughts or advice you guys have would be hugely appreciated, as I've been going in circles, circles, circles on this for a couple of days now. Also, I can provide a test site URL if you'd like to see the functionality in action.

            Intermediate & Advanced SEO | | browndoginteractive
            0
          • GalcoIndustrial

            Lowercase VS. Uppercase Canonical tags?

            Hi MOZ, I was hoping that someone could help shed some light on an issue I'm having with URL structure and the canonical tag. The company I work for is a distributor of electrical products and our E-commerce site is structured so that our URL's (specifically, our product detail page URL's) include a portion (the part #) that is all uppercase (e.g: buy/OEL-Worldwide-Industries/AFW-PG-10-10). The issue is that we have just recently included a canonical tag in all of our product detail pages and the programmer that worked on this project has every canonical tag in lowercase instead of uppercase.  Now, in GWT, I'm seeing over 20,000-25,000 "duplicate title tags" or "duplicate descriptions". Is this an issue?  Could this issue be resolved by simply changing the canonical tag to reflect the uppercase URL's?  I'm not too well versed in canonical tags and would love a little insight. Thanks!

            Intermediate & Advanced SEO | | GalcoIndustrial
            0
          • brad-causes

            Do search engines crawl links on 404 pages?

            I'm currently in the process of redesigning my site's 404 page. I know there's all sorts of best practices from UX standpoint but what about search engines? Since these pages are roadblocks in the crawl process, I was wondering if there's a way to help the search engine continue its crawl. Does putting links to "recent posts" or something along those lines allow the bot to continue on its way or does the crawl stop at that point because the 404 HTTP status code is thrown in the header response?

            Intermediate & Advanced SEO | | brad-causes
            0
          • danatanseo

            How is Google crawling and indexing this directory listing?

            We have three Directory Listing pages that are being indexed by Google: http://www.ccisolutions.com/StoreFront/jsp/ http://www.ccisolutions.com/StoreFront/jsp/html/ http://www.ccisolutions.com/StoreFront/jsp/pdf/ How and why is Googlebot crawling and indexing these pages? Nothing else links to them (although the /jsp.html/ and /jsp/pdf/ both link back to /jsp/). They aren't disallowed in our robots.txt file and I understand that this could be why. If we add them to our robots.txt file and disallow, will this prevent Googlebot from crawling and indexing those Directory Listing pages without prohibiting them from crawling and indexing the content that resides there which is used to populate pages on our site? Having these pages indexed in Google is causing a myriad of issues, not the least of which is duplicate content. For example, this file <tt>CCI-SALES-STAFF.HTML</tt> (which appears on this Directory Listing referenced above - http://www.ccisolutions.com/StoreFront/jsp/html/) clicks through to this Web page: http://www.ccisolutions.com/StoreFront/jsp/html/CCI-SALES-STAFF.HTML This page is indexed in Google and we don't want it to be. But so is the actual page where we intended the content contained in that file to display: http://www.ccisolutions.com/StoreFront/category/meet-our-sales-staff As you can see, this results in duplicate content problems. Is there a way to disallow Googlebot from crawling that Directory Listing page, and, provided that we have this URL in our sitemap: http://www.ccisolutions.com/StoreFront/category/meet-our-sales-staff, solve the duplicate content issue as a result? For example: Disallow: /StoreFront/jsp/ Disallow: /StoreFront/jsp/html/ Disallow: /StoreFront/jsp/pdf/ Can we do this without risking blocking Googlebot from content we do want crawled and indexed? Many thanks in advance for any and all help on this one!

            Intermediate & Advanced SEO | | danatanseo
            0

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          • Digital Marketers
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy

          Looks like your connection to Moz was lost, please wait while we try to reconnect.