Transactions from some sources not showing up?
-
Hi all,
For one of my clients it seems that we're not seeing conversions for one particular source (an online banner). I've been recommending that they do away with that paid advertising since it hasn't been converting. However, my client recently made a purchase from the ad to test it, and it's not showing up in conversion data. All other conversion data seems right on, so I have no idea what could be going on with this one referral source. It's showing accurate page views, accurate time on site, but no e-commerce data.
Any ideas what would cause this source to not show up in conversions? The campaign info is also showing accurately in Analytics.
I've attached what the redirect looks like, from the banner to the actual URL.
Thank you!
-
Hi Charles,
Thank you for the response. We spent a good chunk of the day testing, and it looks like the data is coming in correctly, and we were right in seeing that the banner ad wasn't converting at all, though they were convinced it was.Thanks!
Natalie
-
Hi.
My suggestion would be to go Google Analytics into real-time data. Look at traffic sources. at the same time go to that ad and click on it. see if it's actually being tracked correctly. then complete the conversion and see if that conversion is being successfully tracked in real time.
Let me know what you get.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Paid traffic or "Paid Search" is not showing in my Google Analytics
Hi, I have two campaigns running in Google Adwords or Google Ads now and I saw in Google Ads account that I had 5 clicks today (09/18/2018) but when I try to search for this clicks in my Google Analytics in ACQUISITION > All Traffic > Channels I don't find nothing about "Paid Search" or something like that. Bellow is a picture of my Google Analytics account to prove it. The accounts are linked and I can find the 2 campaigns in the Analytics. How can I interpret this picture? Where the paid traffic is showing? or not showing there? Thanks Leandro uvAtrsg
Reporting & Analytics | | lmoraes0 -
In Google Analytic Experiment I want to Judge Performance of Page Along with Pageviews, Bounces, Transaction etc
Hi All, For my ecommerce site for mobile site category page I have redesign the page in 2 different ways so one original page and 2 new designs. Now I want to do A/B testing with google experiment. I want to measure performance of page via pageviews, bounce rate, exit rate, conversion rate, add to basket etc. Now in objective for this experiment I can select anyone thing either Pageviews, or bounces or transaction or goal. So my query is 1) I cannot select all objective together? 2) or for same page I have to create too many experiments by selecting each objective? 3) exit rate or add to basket objective is not in experiment list so? Thanks!
Reporting & Analytics | | dsouzac0 -
How to configure multilingual site in google analytic? Currently showing in Referral Traffic why?
Hello All, Currently my Multilingual site is showing in referral traffic is it because I have not added hreflang tag on site? If yes and if I add the hreflang tag on all sites when where it will show in google analytic traffic from international sites? And what type of configuration required in analytic? Thanks!
Reporting & Analytics | | pragnesh96390 -
Google Analytics: Dashboard to show popular content per directory
Hello, I work for a furniture business and I would like to set up a dashboard in Google Analytics to show a table for each of the 10 sections to show the most popular content, ie. /Sofas
Reporting & Analytics | | Bee159
/Sofas/black-leather-sofa | 987 PVs
/Sofas/brown-leather-sofa | 782 PVs
/Sofas/classic-material-sofa | 636 PVs
etc. /Beds
/Beds/king-size-bed | 900 PVs
etc How would I go about doing this? Thank you0 -
Webmaster Tools shows 0 visits, Analytics shows 1000s?
Webmaster Tools reported a "Big traffic change for top URL" for one of our sites about three and a half weeks ago. WT traffic is 0 since that date. However, our analytics data shows no significant decline in traffic. The WT alert was received on Nov. 16. There was a significant dip in GA visits Nov. 22 but it recovered and I'm seeing no other indication that this is a penalty. What could be going on?
Reporting & Analytics | | IMM0 -
OSE shows URLs redirecting to our custom created error page, is this a problem?.
When I check the link metrics for my product pages in OSE, it shows a message saying that the page redirects to our custom error page. This page was recently created to display when there is an error with the website. Do I need to be concerned that OSE is seeing all product pages as redirecting to this error page? Will it affect page authority etc,? I have attached a screen shot of the message that OSE displays for reference. YWbpM.jpg
Reporting & Analytics | | pugh0 -
Does using Google URL Builder override original source in Google Analytics?
During a free trial on Tatango, we send daily emails to customers to give them advice, resources, etc. We started using Google URL Builder http://www.google.com/support/analytics/bin/answer.py?answer=55578 to create individual links in each of these emails, but when the customer purchases a subscription now, the source in GA isn't Google, Facebook, Twitter, etc. they are all showing up as the source we created using the URL builder for each email. Does Google URL builder override the original source in Google Analytic?
Reporting & Analytics | | Tatango0