Moz Local UK - Is Facebook or Google being used to verify NAP?
-
I am using Moz Local UK on behalf of a customer of mine.
There are two verified listings when I do a search for their business name and postcode.
There are a couple of slight variations in the two verified NAPs; One says Road, the other says Rd. One says their county, the other says their district - or East Sussex & Brighton & Hove.
Both their Facebook and Google+ pages say Road and East Sussex.
Both verified listings are wrong and in contrast to any Facebook or Google+ account.
Not too sure where to go with this and would appreciate any advice :0)
-
Hi Kurt,
Thanks for writing us and I hope this message finds you well! This question can get a bit tricky because there can often be a few facbook or google places pages with information very close to the desired listing can often create some confusion. I would select the facebook and google places partner is the listings that have been verified to see what we are pulling. Here is a screen capture for reference: http://screencast.com/t/m4t4yt7bti5
Also, this help hub article does a pretty good job of breaking down this process here: https://moz.com/help/guides/local/listing
If you can verify the pages that we are pulling from are not the ones associated with your clients business I would be happy to create a ticket with our engineering staff on your behalf.
Let me know what you find and I would be happy to help you with the rest of the process.
Thanks again for being awesome and I look forward to speaking with you soon!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Listing Paused
One of my Moz listings is paused because "Listing not found on Google or Facebook." My Google account is linked to Moz and the listing is showing in Google results and on the back end of Google My Business but it is not showing in the Import option. You can see the listing does exist and is live on Google: https://www.google.com/maps/place/Woodstock+Furniture+%26+Mattress+Outlet/@34.088617,-84.584448,15z/data=!4m2!3m1!1s0x0:0x8ea1bc3d2994cbf4?hl=en&sa=X&ved=0ahUKEwiq5ZXejtPYAhXHyoMKHYJGDmsQ_BIIqAEwCw Any ideas on how I can resolve this issue? Thank you in advance.
Moz Local | | FSCInteractiveLLC0 -
We have a client moving office locations in a month. When should we submit new address in Moz Local to the data providers?
It's the fine line of don't submit too early, but don't submit too late. When is the right time to submit the new address. This client will be working at current address until Christmas Eve. The day after Christmas, they move into their brand new building and address.
Moz Local | | JaredBroussard0 -
Setting up Moz Account for a franchise with no physical locations
OK, so technically we are not a franchise, but our structure is very similar, in that we have numerous areas or cities, within which there are numerous locations (all with separate landing pages). We need to closely track the performance of each area/city as a whole (like you would a franchise), and the individual locations within it. We have a home based office in each main area/city, though not for the purposes of meeting customers etc. We have www.domain.com/area-1/location-A, www.domain.com/area-1/location-B and then www.domain.com/area-2/location-A, www.domain.com/area-2/location-B etc etc. This means that we have a relatively small handful of keywords which are relevant to any location, apart from the addition of the location or city name, like "house cleaners in [location], home cleaning services in [location]. So, do I set up my campaigns as domain.com/Newcastle, domain.com/Manchester etc, have say 10 keywords based around house cleaning, and then add all the local areas within that area/campaign? If so, should I add my keywords - things like "house cleaners" "home cleaning" "domestic cleaning companies" etc. to a campaign for /Newcastle, then add locations within Newcastle such as Gosforth, Jesmond, Heaton etc? Will this then allow us to track our rankings for "house cleaners in {Gosforth, Jesmond, Heaton etc}", "home cleaning in {Gosforth, Jesmond, Heaton etc}, "domestic cleaning companies in {Gosforth, Jesmond, Heaton etc}? Any help, general, specific is much appreciated! Many thanks Edward
Moz Local | | Cleanily0 -
I just changed the competitors on my campaign. How can I ask moz to run a report before the next date
I need an updated report ASAP. IS there any way to get a report run immediately?
Moz Local | | FreshCreative8140 -
I can't add a new listing to Moz Local
Hi, Ive been trying to add new listings for two clients to Moz Local for four days now. They each have their own login, so I don't believe it is an account issue. I have rebooted, tried different browsers, cleared cache, and even tried a different computer, all to no avail. Here's what happens... I login and click on Add Listing. I search for the business, select the best result and then I just get a bouncing map pin. It never goes any further.
Moz Local | | rich.owings0 -
Moz Local Listing Score
Hi there, I purchased MozLocal for my firm on February 27th, about 7 and a half weeks ago to the day. While I've been waiting for the results to populate and the program to do it's work, I've been manually updating all the other listings with photos and categories based off the "missing info" Moz Local provides. Throughout the last almost 8 weeks, my listing score has increased a total of 1%. At this point, should I expect to see any further results from this tool? I'm still seeing "Update in progress", yet it seems enough time has passed for at least something to happen. After two months of waiting, I'm wondering if I would have been better off updating these listings myself. Does anyone have any idea when/if I should be seeing any results?
Moz Local | | LMcLaughlin0 -
Does MOZ Local Autorenew
Good Morning Our company has been signing up clients for MOZ Local listings. My question is: Does MOZ Local autorenew submissions as long as the CC info is current or this something I will need to login to their accounts and renew myself close to the renewal date. Thanks!
Moz Local | | rosemontmedia0 -
Moz Local Wont Validate Listing
Its says the listing is not found on google or facebook and it clearly can be found. I have never had a problem uploading a listing but I cant figure out whats going on. Its a well found animal hospital on google and facebook and I dont see any address errors. EUCsSXJ.png
Moz Local | | thakore0