Payment gateway referrals disappeared

[Alick300]

Hi All,

I was getting payment gateway referrals for my site for many months but when I have implemented enhanced eCommerce tracking self referral issue resolved but I haven't read anywhere about this solution so I just want to confirm once .

Thanks

[StephanSolomonidis]

Hi Alick,

That is not an automatic feature of Enhanced Ecommerce. Did you change any other aspect of your setup when you implemented the enhanced tracking?

The recommended approach is to list your two payment gateways in your referral exclusion list. Simo Ahava has another interesting approach, though it's perhaps more appropriate where you have many different payment providers linking to the thank you page. While I'm not exactly sure why your referrals disappeared, I wouldn't rely on just having Enhanced Ecommerce set up — make sure the referral exclusion list is up to date too.

[Alick300]

Hi Matt,

Thanks for reply. Yes I'm talking about payment gateway referrals in GA. I'm using paypal and epdq.o.uk. I just want to confirm once that is it possible that by applying enhance ecommerce tracking payment gateway referrals disappeared or my guess is wrong?

Thanks

[MattRoney]

Hi Alick!

I think we may need a bit more information to get you a good answer. When you say referrals, do you mean in Google Analytics? What payment system are you using? What solution are you referring to?