Do I have account access after my free trial ends?
-
Hi guys,
Will I still have access to my account and the stats after my free trial ends and I decide not to purchase?
My boss is leaving town for a month and I want to be able to give him a tour, show him numbers, etc.
Aside from building new campaigns and having data updated, will I still have access to the account?
Thanks in advance,
-
Yes, asking and responding to questions is a paid feature. Unfortunately, this means you wouldn't be able to respond to old questions you have posted if you no longer have a paid subscription.
You can, however, gain access to the Q&A forum without a paid account by getting over 500 MozPoints, which you can learn more about here. You can do that by adding valuable comments to the blog posts, completing your account profile, writing a blog post that gets accepted to the YouMoz blog, and a few other things noted in that link, as well.
-
So asking questions is a paid service? That will not be allowed when and if i stop my account? What about the questions i have already asked or the conversations? i will have access to them and can continue them?
thanks
-
Asking questions in the Q&A is actually a paid Pro feature, but you will still be able to read questions and answers and read or comment on the blog with a free account. The Learn section of the site, apart from the Q&A forum, is free to browse and does not require a paid account.
-
hello,
So that feature here like reading the community posts and asking questions will be still free after an account is canceled?
thanks
-
Hi There,
Thanks for writing in with a great question!
If you cancel your account, I'm afraid you would no longer have access to the reporting features of the account. The reports and campaigns are part of the paid features of the account, and only the community features like the blog and a few tools such as Open Site Explorer and Followerwonk are accessible with a free account.
I hope this information helps! Please let me know if I can help you with anything else.
Chiaryn
Help Team Ninja
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Refund from Cancelled Account
Hi, I had two email addresses with Moz accounts, and I thought the free trial had been cancelled on the other (bsalazar@retina2020.com). I just got billed today. Can this charge be refunded for this account? Thank you for your help!
Product Support | | thenumberfour0 -
How do I get 30 more days trial period?
Hi there. A week or so ago I thought I saw a message saying I could get 30 days more of the trial period if I filled out the profile. I filled it out today and have 34 moz points but still getting a message that my account is about to expire (in 3 days). Did I miss the offer because I stalled on filling out the profile? Is there anything else I could do to extend the trial? Thanks!
Product Support | | limited71 -
How can I retrieve an old account that isn't in the archive?
I had a few highly detailed MOZ campaigns over a year ago. We stopped paying and now that we've logged back in to the same account, there's not even anything in the archive. Is there any way to retrieve the old campaigns associated with this account?
Product Support | | PHC-TOM0 -
Moz Company & Personal Account Conflict
Hey Moz - I just had a question regarding the Moz Pro Account. Sometimes I find myself torn between using my personal Moz account, and the Moz Pro Account associated with my company (and my team). Is there a way to link a personal account WITH a company pro account, so I could post as myself, build my own cred, but still enjoy the benefits of Pro on my company's dime? Thanks!
Product Support | | Blenny0 -
"Our connection to your Google Analytics account was lost" keeps occurring
We've reauthorized our Google Analytics accounts, but we still keep getting the message "Our connection to your Google Analytics account was lost. Please reauthorize now." This is happening to a handful of our campaigns, not all. Has anyone else encountered this or know what is going on? It says I won't lose any data, but why does this keep happening?
Product Support | | ArtUnlimited0 -
I have upgraded my account but I can't add another site. What to do?
Simple, I want to get out of my free trial. I need to work with two/three sites. I seem to have access to five accounts... but I can't add a site. Very frustrating.
Product Support | | SRamsey0 -
Is it possible to split a moz account. We have 5 sites and one has been sold to another company. Can I split that site onto its own new account?
Is it possible to split a moz account. We have 5 sites and one has been sold to another company. Can I split that site onto its own new account?
Product Support | | BuyandSell0 -
Moz Pro Account
How many campaigns can you have before you max out your Moz pro account?
Product Support | | alblaze200