WPEngine Causing Redirect Chain
-
Hi guys,
Had a quick question that I wanted to verify here. After reviewing a Moz report we received some redirect chain error on all of our sites hosted with WPEngine. We noticed that the redirect chain appears to be coming from how the domains are configured in their control panel.
Essentially, there is a redirect:
- from staging/temp -> to live
- from non-www -> to www
- SSL redirect from http -> https
The issue here is that the non-www is redirecting to www and then redirected again to https://www
According to support the only way to get rid of this error is to drop the www version of the domain and to host everything under https://domain.com. To me it seems very odd that you cannot just go from http://non-www to https://www in just 1 301 redirect.
Has anyone else experienced this or am I just not looking at the situation correctly?
-
@AaronHenry This works. i had numerous redirect hops on wpengine. i followed these industructions and my issue went away. Make sure you clear cache when you do this (on the site and wpengine cache)... also make sure you dont have any redirects on the domain or cloud flare dns file level. Remove any redriects of the primary and set www. as the primary.
-
Hi Jared,
In the WPE redirect rule editor, it doesn't provide an option for the non-www domain. Only "All domains" and "www.mywwwdomain.com". What do you suggest doing here to eliminate the redirect chain?
-
Hi Donna,
Thanks for the followup!
This method would work for both www and non-www to get it over to https://. We handle redirects on the Nginx layer, so by adding in a Redirect Rule it overwrites any default platform redirect rules in the User Portal and ensures your preferred setup is handled first.
If you run into any trouble getting it configured, please reach out to us and we'll be glad to ensure it gets set up properly. Should anyone tell you it's not possible, request that they reach out to me and I'll be sure to instruct them on the method to get it squared away.
Cheers,
Jared Arnold -
Hi Aaron,
You're very welcome and I'm glad that you've been overall enjoying the platform!
It's very possible that they didn't quite grasp the request, though it is a bit of an SEO quirk to configure. I'll be following up with some of our team to help ensure our internal documentation's up to date so that should this be asked in the future, we can provide a more consistent experience for you.
Thanks!
Jared Arnold -
Same question but for the www version of the site. Can it route directly to HTTPS without a redirect? Do I just have to delete the existing non-www to www redirect and follow your logic above? It will take care of both www and non-www redirecting to HTTPS?
I have also asked the help desk several times for a solution, although not recently. I was told it wasn't possible.
-
Thanks for this information! All of the support agents I spoke with told me that it was not possible. They were all extremely professional, but perhaps they didn't understand what I was asking. I'm glad to hear there is a way to make it happen. WPE is a great platform for us.
-
Hey Aaron!
Jared from WP Engine here.
I just wanted to reach out and provide a bit of clarification on the redirect chain here. On our platform, it is possible to have non-www go to https://www directly.
To do so, it requires adding each domain individually within the User Portal under 'Domains'. (not combining them under redirects) Once done, you then create a Redirect Rule within the 'Redirect Rules' section with the following parameters:
Name: (this can be anything)
Domain: (your non-www domain)
Source: ^/(.*)
Destination: https://www.yourwwwdomain.com/$1Once configured and the cache purged, a request to the non-www version of your address will skip the http://www redirect and go directly to the secure https://www version.
If you run into any trouble getting it set up, please reach out to our team and we will be glad to help configure it for you.
Thanks,
Jared Arnold -
Just thought I'd shoot an update - according to WPEngine the redirect will always be there. No way around it on their platform.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to remove 302 redirects in Magento?
We're seeing a couple of temporary redirects. One for the http pointing to https. Another for /checkout pointing to/checkout/cart. We don't have an internal dev so not sure how to remove these. Would anyone know? I've set up the 301s but they're not overriding and I'm still seeing the issues in the crawl. Thanks in advance for your help!
Technical SEO | | LASClients0 -
Redirects
Hello, i would like to ask which is the best redirect to use in a website now i have all my links to go to https://www.anavasis.gr Which is the best between: https://www.anavasis.gr https://anavasis.gr https://www.anavasis.gr/index.php https://anavasis.gr/index.php thanks in advance
Technical SEO | | anavasis0 -
Is this a correct use of 302 redirects?
Hi all, here is the situation. A website I'm working on has a small percentage of almost empty pages. Those pages are filled "dynamically" and could have new content in the future, so, instead of 404ing them, we automatically noindex them when they're empty and remove the noindex once they have content again. The problem is that, due to technical issues we can't solve at the moment, some internal links (and URLs listed in sitemaps) to almost empty pages remain live also when pages are noindexed. In order not to waste Google crawler's time, sending it to noindexed pages through those links, someone suggested us to redirect those pages to our homepage with a 302 (not a 301 since they could become indexable again, so it can't be a permanent redirect). We did that, but after some weeks Search Console reported an increase in soft 404s: we checked it and it is 100% related to the 302 implementation. The questions are: is this a correct use of 302 redirects? Is there a better solution we haven't thought about? Maybe is it better to remove 302s and go back to the past situation, since linking to noindexed pages isn't such a big problem? Thank you so much!
Technical SEO | | GabrieleToninelli0 -
301 Redirect Expert
I have hired two website people from odesk and had bad experience in 301 redirects. One never got it done and the other cause my website to crash on a 500 error code, he load all the redirects in a script on .htaccess on my wordpress site on godaddy, there were 1400 redirect.Can somebody recommend a expert for my redirect problem.
Technical SEO | | tjacquet0 -
Server redirect query
Hi there, due to so much traffic coming through to our e-commerce site our host is going to do an apache re-direct for over flow traffic from www.mywebsite.com to a ww2.mywebsite.com canonical tags will be in, but if there is a re-direct this is surely bad for seo, telling on onccasions the page has moved? Any advice on this and the best way to re-direct users when there is too much traffic please let me know.
Technical SEO | | pauledwards0 -
Redirecting Domain will cause SEO?
I am redirecting my domain, based on Geo Location. For example : if someone browse from india www.example.com they will redirect to www.example.in Does redirecting domain on Geo based will cause SEO or Any kind of duplicate content issue, as i am using same content on both TLDs.
Technical SEO | | anishtapan0 -
Redirect question
I would like to redirect http://example.com/index.html to http://www.example.com/ Is the code below correct ? RewriteEngine on RewriteCond %{HTTP_HOST}^example.comRewriteRule (.*) http://www.example.com/$1 [R=301,L] RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /index.html\ HTTP/ RewriteRule ^index.html$ http://www.example.com/ [R=301,L]
Technical SEO | | seoug_20050 -
Domain Redirect Issues
Hi, I have a domain that is 10 years old, this is the old domain that used to be the website for the company. The company approximately 7 years ago was bought by another and purchased a new domain that is 7 years old. The company did not do a 301 redirect as they were not aware of the SEO implications. They continued building web applications on the old domain while using the new domain for all marketing and for business partner links. They just put in a server level redirect on the folders themselves to point to the new root. I am on Tomcat, I do not have the option of a 301 redirect as the web applications are all hard coded links (non-relative) (hundreds of thousands of dollars to recode) After beginning SEO; Google is seeing them as the same domain, and has replaced all results in Google with the old domain instead of the new one..... My questions is.... Is it better to take the hit and just put a robots.txt to disallow all robots on the old domain Or... Will that hurt my new domain as well since Google is seeing them as the same? Or.... Has Google already made the switch without a redirect to see these as the same and i should just continue on? (even the cache for the new site shows the old domain address) Old Domain= www.floridahealthcares.com New = www.fhcp.com *****Update after writing this I began changing index.htm to all non relative links so all links on the old domain homepage would point to fhcp.com fixing the issue of the entire site being replicated under the old domain. I think this might "Patch" my issue, but i would still love to get the opinion of others Thanks Shane
Technical SEO | | Jinx146780