How can I solive this ?
-
-
It looks like there is still a connection timeout for the non-www version of your site and robots.txt file
I've run a test using this tool again
And this is what I'm seeing:
https://www.screencast.com/t/ll7WdleY9f
Our crawler always starts with the non-www version of your site and crawls from there.
To fix this I would recommend speaking to your website administrator or host about correctly redirecting your non-www pages so we can crawl your site.
I hope this helps!
Jo
-
Hello Jo,
Here's my robots.txt file : https://www.hero-t3ch.com/robots.txt
-
Hi there,
I've tried to access your robots.txt file and I'm getting a 502 error.
https://www.screencast.com/t/QP3b08E86qP
You can use this third party tool to see this response http://httpstatus.io/
If we can't crawl your robots.txt file we can't crawl your site.
I would recommend reaching out to your website administrator or host to find out how you can solve this error.
If you're still stuck please reach out to the help team help@moz.com.
Thanks!
Jo
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I have a client who wants to have their own Moz login. I want to move them out on to a new plan from the Standard (5 campaigns) plan. Can I do this?
For years I've been managing campaigns in Moz through Moz Pro. This enables up to 5 campaigns. One of my clients wants access to their campaign and are happy to pay for a new Moz Standard account just for them. My question is - can this be done? They would like my company (or more specifically me) to still have admin access to the account. I'm confused as to whether multi-seat is the right way to go? I don't want my client to login to my current Moz Pro account as I have other client's campaigns on it. Can anyone help as to the best approach.
Product Support | | T_Cooper0 -
How can I find details when Campaign was created and by Whom in my account?
I have 5 seats in account, How can I find out who created or modified campaign?
Product Support | | ITWEBTEAM0 -
Can I transfer my Moz Profile points to a new profile?
I've moved jobs and that meant changing emails and handing over my Moz account to the company. Afterall, it was the company that paid for the Moz account. I was wondering if I could transfer my points/profile to a new one? Or is it a case of starting from scratch again?
Product Support | | Diamond.Dog0 -
Moz Pro Reports - Can I create Monthly client reports?
I am just trying to work out if I am able to create monthly SEO reports? I see that when setting up a custom report in my campaigns, i can get it to run daily, weekly or monthly. But i'm just double checking that if i set the reports to run monthly, its going to collect all of the data from that full month, not just grab the data from the most recent week? Thanks
Product Support | | SWD.Advertising0 -
How many devices can I download the MozCon 2014 bundle onto?
I would like to purchase the MozCon 2014 bundle, but I would like to download it to my computer and iPhone, is this possible? Its a company account, so I would also like to share it with my colleague. Can we have it on multiple iPhones?
Product Support | | Rebecca.Holloway0 -
How can I get the August SEO Moz receipt?
I need to get a copy of the seo moz receipt for August 2013. I did not receive it. Please advise. Thanks!
Product Support | | tucweb0