How to refund my money
-
I don't need subscription anymore and i'm already quite my subscription now i want to refund my money. How to return my money?
-
I can see we replied to your email and this is now resolved.
-
no one reply my email...
-
Hello there!
Jo from the Moz help team here, thanks for reaching out!
Your best bet is to reach out to us at help@moz.com and we'd be happy to help :]
Cheers!
Jo
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Hi please help me process the refund. The money that was charge is for my mom's heart operation.
How do we process the refund for an account that has never been used. Please please help us.
Product Support | | Dugard-Property0 -
Refund Moz Pro
Hi. I forgot to cancel the Moz Pro plan after using the free one and it automatically charged me $258.41. So I would like to request a refund. My email is haileytran198@gmail.com
Product Support | | haileytran0 -
Request for refund.
Hi Team, I'm Abhinay Penta, I used moz a month back with free subscription and never returned back to the website since then but I've been charged 179 USD(244.07 CAD) without any notification or reminder on 22nd September 2019. _I tried reaching you over phone, but no contact number is available on web, I request for the refund, since I'm not going use your services anymore and would like to cancel my subscription permanently. _ _ Regards, Abhinay Penta_
Product Support | | Abhinbite1 -
I need a refund on my account
I had a free trial and I thought I had cancelled it, and was charged yesterday $150. I need help cancelling the account and getting a refund.
Product Support | | cassy_rich0 -
Forgot to cancel and never used this service how can I be refunded??
I was considering starting in online business but decided not to but forgot to cancel 30 day trial therefore I am unable to use the service but yeah I still got billed and I never use the service how can I get refunded?
Product Support | | myintimatebox.com0 -
Cancelling and asking for a refund
Hi. I signed up for your free trial and forgot to cancel. However, as you can see, I haven't used your service in any way within the trial. I love SEOMoz and would love using it once my site's set up but not today. I want to cancel my subscription and ask for a refund ($149).
Product Support | | sgtheosia0 -
Refund
Hello, We would like to cancel our account and get a refund for the remaining months. What are the steps we need to take? Best Regards D
Product Support | | dasmedia0 -
Ref: Refund
My trial just expired and I had forgotten to cancel. I just got 99$ debited from my account and i don't want to continue this moz tool , so please refund my money. I am just a student I can't afford this software, please refund my money. And please make it fast. My Account email ID: bagailucky@gmail.com Thanks in advance
Product Support | | SamBagai0