My Company Doesn't Appear in the Search Results on the Right When I Search for It
-
Hello,
I just found that one of my companies (iFix Appliances) doesn't show on the right in search results when I search for it. I found it accidentally, I just wanted to check if it shows Request a Quote button as recently I enabled messaging on GMB. Yet it's not there at all. Could you please help me figure out what happened and why it's not there? Is something wrong with its GMB listing? I have two locations so I created 2 GMB listings for one company. Is this something that might have caused the issue?
-
Hi VELV,
So glad you came back to the thread. Can you clarify some things for me, please?
-
Is this your company: https://www.ifixappliancesla.com/
-
Is it in any way related to this company: http://ifixappliancerepair.com/
-
When you are searching for just "iFix Appliances" and not seeing either your Van Nuys or Beverly Hills Google Business Profile come up, where are you physically located when doing those searches? If you are standing in your location in Van Nuys and doing the search, what do you see? And the same with Beverly Hills. Is there absolutely no Google Business Profile (what you called the knowledge panel) coming up even if you are standing in the location of each while searching?
-
When you do add the geo-modifier (Van Nuys or Beverly Hills) does the GBP then come up?
-
How long ago did you create the listings for these 2 locations?
-
-
Hi Christy,
Provided
-
Hi,
Thank you for your reply! It's been verified, all the details are correct. I searched for iFix Appliances. It is usually enough for other local companies to show up in the Knowledge Panel when you search for them by their names (Titan Pavers, Colossal Builders, etc, ), I don't have to add Los Angeles for them to appear in the Knowledge Panel. This is so confusing.
-
Oh I'm so sorry for the late response. The company is called iFix Appliances,
one location is 8383 Wilshire Blvd, Ste 800, Beverly Hills, CA 90211, another one is 13442 Vose St
Van Nuys, CA 91405. -
-
Hi VELV,
Did you see the responses from don_quixote and Miriam Ellis. Please provide us with the requested details (or an update on this situation if it's been resolved) so we can help you. Thanks!
Christy
-
Hey There!
Be glad to take a look. Please, let me know, what are the locations of your two businesses (street, city, state, zip). Thanks!
-
Hi
So first has the GMB listing been verified? Secondly is the address and all details correct? So a branded search for a generic type brand word may not appear - but if you add the city afterward it does. Can you tell us what you searched?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why my logo is showing in map pack results
I run the SEO for a multi-location retail company. All of our locations, except one, show our cover photo from GMB in the map pack in the other city the logo shows up. Why would that happen and how can I change it? My competitors have much more attention-grabbing pics than a logo.
Local Listings | | danieldaher0 -
Website showing #1 in Local search, disappeared from Organic search - previously #1?
We manage a website santamaryflorist.com - a local Ohio florist. She is #1 ranked on Google Local results (and also on Yahoo and Bing). The site's homepage was previously #1 ranked for Organic but has disappeared from Organic ranking over the past few days. It shows occasionally as #1 in organic, like every few hours, but typically does not show. - Sub-pages are still showing on organic but not front page- Last week we had some issues with crawl errors but those seem to be resolved for several days (pages not available)_Why would the site be showing #1 in Local but only occasionally as the #1 result in organic but most of the time not showing in Organic results at all? _
Local Listings | | william20390 -
Facebook's Address Change Request
Our Facebook business page is: www.facebook.com/MetroManhattanOfficeSpace/. Facebook suggests we change it from: 347 5th Ave, # 1008
Local Listings | | Kingalan1
New York, NY 10016 To: 347 5th Ave
New York, NY 10016 Google Places shows our address as: 347 5th Ave #1008, New York, NY 10016 The Facebook change deletes the Suite number and eliminates the comma after "NY". I am concerned how this will effect address consistency and local ranking. Shouldn't the Facebook address match our Google Places address precisely? Isn't it critical that our address format and info appear exactly the same everywhere? Will complying with the requested Facebook address change have a negative impact on local SEO? Thanks, Alan Rosinsky0 -
What is the radius for local search results
Does anyone know if there is a specific radius google uses to display local search results or is it simply based on the number of competitors or industry vertical.
Local Listings | | coolhandluc
Let's say I am based in covent garden London and I am looking for an indian restaurant. I assume that all results will be very localized as there are plenty of Indian restaurants in convent garden. But If i was looking for, let's say "wooden pipe shop" (i believe there is none in convent garden) what would google display? how far away from my desired location will google be able to extend it's results to?0 -
How to perform a search as though you are in a local city
Hi community. So I live in Dubai but have a lot of clients in the UK that want local SEO. Does anyone have any tips on performing search queries in Google that reflect a true search results page as though that search was being performed in a chosen UK city? say if I wanted to see the SERPs for "hairdressers" in the city of Bristol in the UK, at the moment I get a pretty vague UK SERP from With lots of Dubai based adverts et. Any tips would be great, thanks
Local Listings | | SeoSheikh0 -
New Global Company website launch question
Hi Community, a quick question and just some reassurance for me - We have been building a new website for a large company in the UK. Their previous website was badly made and they had franchisee websites all leading off from the main .com website all under separate sub domains on Wordpress multi site. cityname1.companyname.com
Local Listings | | SeoSheikh
cityname2.companyname.com
cityname3.companyname.com and so on... My question is this - A few of their franchisee microsites on sub domains are currently ranking very well for their chosen search terms. The new companybrand.com website has a dedicated page for each franchisee city/areas and i'm concerned that there may be a loss in rankings if the subdomain of their old 'microsites' gets pointed to their new page (which has better quality content). ie; city-location.companyname.com to be pointed to www.companyname.com/city-location Can anyone see any potential hazards in this? Thanks for any help 🙂0 -
Don't Let Your Google My Business Dashboard Become Inactive
Google's Jade Wang has offered some important clarification on the scenario of set-and-forget Google My Business dashboards - Google could determine that they are inactive and un-verify the listings they contain. She writes, "In some cases, we may contact Google My Business users via email to confirm that they are still actively managing a business page. If a user is unresponsive to our attempts to contact him or her and has not logged into Google My Business for a significant length of time, then we may unverify pages in the account. We're doing this in order to continue to provide users with the best experience when they’re looking for local businesses like yours. If you find that a page in your account has been incorrectly unverified, please contact support to get assistance restoring verification. It's a good idea to keep an eye on the inbox associated with your Google My Business (Locations) account. It's also a good idea to regularly log into Google My Business (Locations) to confirm that your business information is current and accurate." Mike Blumenthal initially posted that it was necessary to perform a null edit (a tactic in which you view the edit screen of your Google+ Local listing and hit 'save' without making any changes), but Mike has since updated his post to clarify that a null edit isn't actually necessary. According to what Mike learned, you can simply log into the dashboard once every few months, or if you have to make real edits or you post on your page, that should provide an adequate signal to Google that the dashboard is still being actively managed. In the past, an agency with a limited contract with a local business could create the company's Google+ Local page and step away from it. Of course, it's the ideal that your clients are actively posting to their Google My Business page, if it's the right social strategy for them, but many clients don't do this. And so, they'll likely be getting an email from Google one of these days asking if they are still active. If that's the case, you may be hearing from past clients asking if the email is real and what they should do. Fortunately, they should be able to make the the quick visit to the dashboard without help. But for agencies with large numbers of long-term clients, this business of keeping track of how often you've logged into the clients' dashboards could be a bit of a hassle. Just one more task to add to the to-do list. Google has been going through some growing pains recently. With the lock-down of the editing function on Mapmaker and the further removal of Google+ links from more places, many Local SEOs and local business owners are wondering where Google is headed in the local space. To my mind, the fact that they are trying to police active vs. neglected listings is a bit of a sign the Google remains serious about delivering Local quality. And for all of us ... that's a good thing!
Local Listings | | MiriamEllis4 -
Opt out from certain Google properties - what's the downside?
Hi Moz Community! I manage a site where we want to have a support phone number for certain cases, but not for it to be front and centre for all our customers. At the moment, most of our unwanted call volume comes through the number showing up in SERPs due. We haven't included it in any of our listings, but it seems that Google has included it due to its presence on our site. We are now considering using the "Opt out from certain Google properties" tool on Google Webmasters but are concerned that by not playing by Google's rules that we may face some sort of penalty. https://www.google.com/webmasters/tools/opt-out Does anyone have any experience of using this tool or any thoughts on potential risks to our search rankings? Thank you!
Local Listings | | HireSpace0