Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.

Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).

Hi please help me process the refund. The money that was charge is for my mom's heart operation.

Product Support

1437

Dugard-Property last edited by

How do we process the refund for an account that has never been used. Please please help us.
1 Reply Last reply
Reply Quote 0
samantha.chapman Staff last edited by

Hi there,

Sam from Moz's Help Team here!

Could you please pop an email over to help@moz.com along with the email address associated with your Moz account? We'll be happy to look into this for you!
1 Reply Last reply
Reply Quote 0

Got a burning SEO question?

Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.

Start my free trial

Browse Questions

View

From

Sorted by

With category

Explore more categories

Related Questions

I have a draft campaign that isn't going active no matter how many times I "finish." Please help..

How do I get my campaign to go active? I am currently using the 30-day free trial.
Product Support | | JOhnClarkMartin

0
I don't want to renew

But I was renewed automatically
Product Support | | kapaweb

0
Refund Moz Pro

Hi. I forgot to cancel the Moz Pro plan after using the free one and it automatically charged me $258.41. So I would like to request a refund. My email is haileytran198@gmail.com
Product Support | | haileytran

0
I have subscribed for 30 days free trial. Why money has been deducted from my credit card?

Today I have subscribed for 30 days free trial and some amount has been deducted from my credit card. Please tell me why it has been deducted?
Product Support | | iamSILeadership

1
Why doesn't Moz read the right meta description?

We have a WordPress blog and Moz continues to read our site title as the meta description instead of the nicely crafted and SEO-friendly meta descriptions we are writing on each post in our Yoast plugin. Can someone help use understand why Moz is reading the site title rather than the post meta descriptions? (We did test deleting the site title all together but then this made Moz think that there is no meta description for any of the posts.)
Product Support | | simran-s

1
I want to Moz refund my money. My trial just expired and i had forgotten to cancel

I want to Moz refund my money. My trial just expired and i had forgotten to cancel
Product Support | | moz1122

0
Why have I been charged by Moz for a Pro Subscription

I recently used the trial free 1 month subscription for Moz Pro as it was suggested in a continued education course I was doing. I see before I could say "Jack Rabbit" they have charged me and it has come off my account for next month. They also took the money off my account also happened after I queried the invoice received this morning and after immediately cancelling the trial period. This is unethical. Currently Moz Pro a service charged in US$ is too expensive for my consultancy in South Africa. Any advice on how to get this amount reversed. Today is the day the invoice was sent and immediately afterwards they charged me the amount.....
Product Support | | creativecase

0
Refund

Where can I contact customer support? I've sent several emails and no answer back. Is this company a scam? My trial just expired and I had forgotten to cancel. This is terrible. No phone numbers and no support ticket. How can I subscribe to a ghost company? Ulymar.
Product Support | | uly4

0