Analytics reauthorisation
-
On a number of my campaigns, Moz is continually asking me to reauthorise analytics. I reconnect and then if I refresh the page, back comes the reauthorisation warning - this is a fairly new occurrence, it used to work perfectly.
Thanks for your help.
-
Hey Richard,
Thanks for writing in. I just took a look at all of your campaigns and I do see that one campaign has never been connected to GA, but the other four are connected correctly and showing traffic data with no issue. I also don't see any authorization warning on the account. Can you please take another look and, if you are still seeing the issue, email help@moz.com with the name of the campaign having the issue and a screenshot of the error you are seeing so we can investigate further?
Chiaryn
-
It seems to be an issue with your account as I just tested and wasn't able to reproduce the error. I recommend you contact Moz help@moz.com
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How do I unlink my Google analytics account ?
I have three Google analytics accounts linked. I can see all properties from these accounts. I want to unlink two Google analytics accounts so that they dont reflect in the Moz account. How can this be done ?
Product Support | | vernon1231 -
Can I move analytics campaigns from one Moz Pro account to another?
Hello all, hoping someone can help - couldn't find anything on this subject in the Q&A already... I'd like to associate some existing Moz analytics campaigns with a different Moz Pro account, is this possible? I know I could just start a new analytics campaign in the different pro account, but I don't want to lose all of the data Roger has already collected on the site; I feel it would be a tragedy after all his hard work, and it wouldn't be convenient for me. Hoping someone can help!
Product Support | | sbridle0 -
Google Analytics Accounts
Hi there, I'm having issues with my Google Analytics / Facebook etc accounts constantly losing connection. How can I resolve this?
Product Support | | Eteach_Marketing0 -
Moz Analytics Reports Scheduling
Hi, We have been using Moz now for a few weeks now and we are trying to run reports based on various time frames and can't seem to do so? For example on the if we needed a report from say 17/04/2014- 30/04/2014 how would we achieve this? Or if we wanted to schedule reports based on a calendar month- how do we achieve this? I tried running reports on the 1/05/2014 and received reports for Apr 25 - May 2, 2014. Also on the DASHBAORD- the timeframe only appears to display 'WEEKLY' and the last week of the month- 23th April- 30- Apr. Or will this change once we have more historical data compiled? Thanks,
Product Support | | Faxem0 -
Why Isn't My Analytics Report Downloading?
In the "Preview & Download" section of reporting, I clicked the "Generate PDF Report Preview" and it initiates loading but it has been approximately 30 minutes and the report PDF still hasn't generated. Does anyone know why this may be? Thanks!
Product Support | | Danny_Laws0 -
Mox connected to Google analytics account, but no data visible?
Hi everyone, Last week I added google analytics to one of my websites. The set up is working and collects data. Yesterday I connected Moz till this google analytics account. But I still do not see that Moz is collecting data from GA? Why do you think this is happening, why doesn't it work? Kind regards Jeanette
Product Support | | Mylan-GDM0 -
Several issues moz analytics
I have found several issues with Moz Analytics. Wondering if it is only me or am I missing something... 1. I am not able to create branded reports or reports what so ever. I need this functionality like it is advertised.
Product Support | | auke1810
2. In Search competition is not working at all. it states "not in top 50" for all keywords witch is not true.
3. In Crawl diagnostics I get this "Rel Canonical" issue even though the rel canonical tag is in the website. I have send a mail to support but no answer until today. Earlier I did receive a answer on my questions so i guess there is one way of sending questions to the moz team witch is not working.0 -
Analytics Linking Error
Our team keeps getting this Analytics error, "It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection," The issue is that we have linked appropriately several times now. Anyone else having this issue? Glitch?
Product Support | | jgrammer0