Analytics reauthorisation
-
On a number of my campaigns, Moz is continually asking me to reauthorise analytics. I reconnect and then if I refresh the page, back comes the reauthorisation warning - this is a fairly new occurrence, it used to work perfectly.
Thanks for your help.
-
Hey Richard,
Thanks for writing in. I just took a look at all of your campaigns and I do see that one campaign has never been connected to GA, but the other four are connected correctly and showing traffic data with no issue. I also don't see any authorization warning on the account. Can you please take another look and, if you are still seeing the issue, email help@moz.com with the name of the campaign having the issue and a screenshot of the error you are seeing so we can investigate further?
Chiaryn
-
It seems to be an issue with your account as I just tested and wasn't able to reproduce the error. I recommend you contact Moz help@moz.com
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How do I unlink my Google analytics account ?
I have three Google analytics accounts linked. I can see all properties from these accounts. I want to unlink two Google analytics accounts so that they dont reflect in the Moz account. How can this be done ?
Product Support | | vernon1231 -
Can I move analytics campaigns from one Moz Pro account to another?
Hello all, hoping someone can help - couldn't find anything on this subject in the Q&A already... I'd like to associate some existing Moz analytics campaigns with a different Moz Pro account, is this possible? I know I could just start a new analytics campaign in the different pro account, but I don't want to lose all of the data Roger has already collected on the site; I feel it would be a tragedy after all his hard work, and it wouldn't be convenient for me. Hoping someone can help!
Product Support | | sbridle0 -
Google Analytics Accounts
Hi there, I'm having issues with my Google Analytics / Facebook etc accounts constantly losing connection. How can I resolve this?
Product Support | | Eteach_Marketing0 -
Analytics account will not stayed connected, listed fixes do not work.
I've had my MOZ account for a while and have just dealt with this issue for a while now but it is really getting annyoing. My Google Analytics account will not stay connected. Eveery time I refresh a page or click to a different page, I get a notification that reads "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please reauthorize now." I click the link to reauthorize and it says it was successful, But then as soon as I refresh the page or click to a new page withing Moz Pro, the message appears again. I've tried the fixes listed in all the other questions about this issue Follow this link https://accounts.google.com/b/0/IssuedAuthSubTokens. This page displays the current OAuth tokens you are using. Once you reach the page, simply press the revoke button (illustrated on this screenshot: http://screencast.com/t/vjh3KrjRRIe) for services that you are not using right now, as well as your current Moz token. Once you are done with that, simply go back to your campaign settings, disconnect your GA profile and reconnect (I recommend you use a fresh incognito window). And they do not work. Please help me solve this very annyoing issue!
Product Support | | mr_w0 -
Why has my Google Analytics dropped completely from the results on this weeks crawl?
The Account code hasn't changed in either Moz or on site? Also I added 53 new keywords to my campaign and they haven't all been ranked, it's like Moz has done half a job?! S.O.S.
Product Support | | danwebman0 -
Cannot Access Moz Analytics
I've been trying to access Moz Analytics for over a month but have continued to see this error message: http://screencast.com/t/GMnN6l9WEI tried on all browsers and cleared my cache. The login works, because I am able to access it on other computers but not on my primary computer. This leads me to believe that Moz' servers are blocking out my computer's IP address for whatever reason.I've tried emailing the help team and calling but have not gotten any sort of response so far. Anyone have a solution?
Product Support | | EvolveDigitalLabs1 -
Is anyone else having problems with Moz Analytics?
None of my campaigns are updating, and one is not showing any data (even old data)
Product Support | | DarrenD0 -
Why Moz Analytics says that my site had a 13% traffic increase and Moz Pro says that the same site had 3% decrease on traffic?
Every Tuesday The first thing I do in the morning is check my updates on my Moz Campaigns... Today the numbers just don't make sense... How come Moz Analytics and Moz Pro are showing different numbers? Does any one have the same problem? Which one should i trust?
Product Support | | Felip30