Moz tools are returning "url is inaccessible"
-
Hello everyone,
I have been trying to use the on page grader tool and I have also tried to do a site crawl test, and both tools have come back with a "Sorry, but that URL is inaccessible" error. This has not been a problem before. Any ideas why this is happening eg what is blocking it. The url is www.livinghouse.co.uk any help for a novice would be appreciated.
PS. I have had another tool also not giving any results, so I assume its something on the site which is blocking the tools. Could this also block Google?
Thanks Giles
-
Hi David,
My website, http://lifeforcehub.com/, is having the same issue where the url is inaccessible. Is there any update on your public IP as I will ask my ISP to unblock your public IP
Thanks
-
Hi Huburtus
Sorry to hear you are running into similar issues. Would you be able to contact your ISP and make sure they are not blocking our public IP 54.188.112.170?
Hope this helps
-
Hallo David,
I'am experiencing a similar problem with www.dinamo.de / http://www.dinamo.de
Pingdom shows insignificant errors:
http://dnscheck.pingdom.com/?domain=www.dinamo.de×tamp=1404969988&view=1
Can you please look into it on your side?
Thank you in advance
-
Awesome Giles!
Cheers
-
Hello Dave,
All sorted, finally after much prompting the server people decided to have a look and the configuration set up had changed. Now working.
Thanks for your effort
Giles
-
Thanks for your help.
Giles
-
Hi Giles
We're running into being blocked by a few DNS providers and our engineers are reaching out to try and find out why we are not able to get through. I hope to have an update very soon!
-
Hello David,
Any luck with your engineers.
Also the server people asked this question "I suggest that kindly contact your software application provider and ask them the exact requirement to run the software"
So far the server people are not being particularly helpful?
Thanks
Giles
-
Hi Giles
I will have our engineers take a look and should have a response within 24 hours.
Talk to you soon!
-
Hello Dave,
I have done another DNS check (link attached) and the DNS issue seems to be resolved but I still cannot use the on page grader tool, which still gives a url is not accessible message. http://dnscheck.pingdom.com/?domain=livinghouse.co.uk
Do you have any other ideas of what could be the issue.
Any help would be very much appreciated.
Thanks
Giles
-
Thanks Dave I will look in that direction and let you know giles
-
Thanks thomas
-
Hi Giles!
It appears your site is not reachable via DNS and you would need to contact your hosting provider to resolve. Using a DNS check tool via http://dnscheck.pingdom.com/ the test fails indicating there is no delegation found for the domain: http://www.screencast.com/t/q4r7jGTq
DNSstuff has more details through their test that states: Nameservers were found, but the domain entered is a non-delegating subdomain. This application checks conformance to standards for delegating domains/subdomains, so many of the following tests could fail (SOA for instance). If you have a lot of subdomains that share the same parent nameservers you may want to break these out into separate zones. Creating separate zones reduces the load on your parent nameservers. To create sepeparate zones you must assign this subdomain it's own nameservers responsible for this domain and remove these records from your parent zone. This separate zone must have a primary and secondary (at least) nameservers with different IP addresses and an SOA record must be created that refers queries to the newly created primary nameserver.
Hope this helps!
-
I was able to use open Web Explorer easily on your site
http://www.opensiteexplorer.org/links?site=www.livinghouse.co.uk
your robots.txt file is right here
User-agent: *
Disallow: /acatalog/callmeback.htmlSitemap: http://www.livinghouse.co.uk/sitemap.xml
I would let the Moz help team know.
Sincerely,
Thomas
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Url-delimiter vs. SEO
Hi all, Our customer is building a new homepage. Therefore, they use pages, which are generated out of a special module. Like a blog-page out of the blog-module (not only for blogs, also for lightboxes). For that, the programmer is using an url-delimiter for his url-parsing. The url-delimiter is for example a /b/ or /s/. The url would look like this: www.test.ch/de/blog/b/an-article www.test.ch/de/s/management-coaching Does the url-delimiter (/b/ or /s/ in the url) have a negative influence on SEO? Should we remove the /b/ or /s/ for a better seo-performance Thank you in advance for your feedback. Greetings. Samuel
Moz Pro | | brunoe10 -
Why is my MOZ report only crawling 1 page?
just got this weeks MOZ report and it states that it have only crawled: Pages Crawled: 1 | Limit: 10,000 it was over 1000 a couple of weeks ago, we have moved servers recently but is there anything i have done wrong here? indigocarhire.co.uk thanks
Moz Pro | | RGOnline0 -
Site Explorer - No Data Available for this URL
Hi All I have just joined on the trial offer, im not sure if i can afford the monthly payments, but im hoping SEOmoz will show me that i also cannot afford to be without it! In my proses of learning this site and flicking through each section to see what things do. However when i enter my URL into Site Explorer i get the following message "No Data Available for this URL" My site should be crawl-able, so how do i get to see data for my site/s. I wont post my URL here, as the site has a slightly adult theme.
Moz Pro | | jonny512379
If anyone could confirm if i can post "slightly adult" sites. Best Regards
Jon0 -
SEOmoz tool Issue?
Hi Mozzers, I am doing a web maintenance task for a client and it's been weeks that Moz is detecting 49 duplicate pages ( contact page). I thought resolving the issue when creating the xml sitemap and excluding those duplicates. The moz tool would still detect them, so I went in making a search with some of these duplicate to check if they were indexed but non of them were indexed. So my question is has anyone recently experienced similar issues? Is the moz tool not 100% accurate? Thanks for sharing your thoughts and answers
Moz Pro | | Ideas-Money-Art0 -
Keyword Difficulty Tool not workin
Keyword Difficulty Tool has been down for two weeks, customer help does not reply to my emails, whats going on SEOmoz? the customer service used to be much better.
Moz Pro | | Thommas0 -
How accurate is the MozBar "Followed Link Highlighter"
I'm currently doing some research on blogs to guest post on and I want to make sure they are providing DoFollow links out. are the green links displayed from the MozBar simply links that don't contain the HTML element "NOFOLLOW" or is it more in depth tan that? according to this article there are TONS of different ways that people can place a NOFOLLOW link on their site http://www.searchenginepeople.com/blog/identify-nofollow-juiceless-links-guide.html Thanks
Moz Pro | | SheffieldMarketing0 -
Any tools for scraping blogroll URLs from sites?
This question is entirely in the whitehat realm... Let's say you've encountered a great blog - with a strong blogroll of 40 sites. The 40-site blogroll is interesting to you for any number of reasons, from link building targets to simply subscribing in your feedreader. Right now, it's tedious to extract the URLs from the site. There are some "save all links" tools, but they are also messy. Are there any good tools that will a) allow you to grab the blogroll (only) of any site into a list of URLs (yeah, ok, it might not be perfect since some sites call it "sites I like" etc.) b) same, but export as OPML so you can subscribe. Thanks! Scott
Moz Pro | | scottclark0 -
API returns only 3 results
Hi all, I'm using the links seomoz API, and it's working great for me, except it only appears to return 3 results. Seems to only return 3 results on the anchor text api also. Is there something basic I'm not doing to get more results? Thanks!
Moz Pro | | jimbo_kemp0