Yahoo Local Basic Listing Verifications Failing
-
Hey everyone,
Over the last few weeks Yahoo Local's Basic Listings have been failing left and right for me. When working to verify a business listing, I have been trying the phone, snail mail and email verifications specifically, and am 100% sure I've been inputting the correct code, yet no matter how many attempts I make, I get the following error:
http://i.imgur.com/pJ7ggBx.jpg
This is for multiple accounts, not just a single instance. Seems Yahoo's just got an unfixed, prevalent bug. I've reached out to their Support for information, but they have been unresponsive.
Anyone else running into this issue?
-
We're actually in the middle of this problem and found a work around. If you get the invalid pin message:
- Login to your Yahoo biz dashboard, navigate to your client's listing and click edit.
- Make a quick edit (doesn't matter if you change it back before hitting submit).
- After hitting submit, it should take you right to the verification screen to either a) send a new pin, or b) enter your pin.
- Use the PIN you already received to verify the listing.
We've done this a couple times already, and it seems to be working.
-
I have been trying also to verify a business. I have had the give me a PIN 3 times to no avail. Each time I recieve a "The verification code you submitted was incorrect. Please enter the correct verification code." message. I have tried to copy and paste the pin as well as manually enter it. I have also tried logging out and back in. Nothing works and I'm getting frustrated as heck with their obvious glitches. To make things worse I read that yahoo won't provide support to their free listing service. What a scam.
-
Have only tried phone call verification, but experiencing same issue and error message. This happened on 6/11/14. Several clients, different accounts, same error message that the verification code is incorrect. Opted to use postcard method. Not expecting different results but wanted to at least try.
This has happened in the past with Yahoo. We've had postcard PINs repeatedly declined as "incorrect." This was around the time they were making changes to the Local Directory. Another problem we experienced during this time was that listings were not being saved under the dashboard. So every time we tried to claim a listing we had to go through the process of identifying and editing it.
There is definitely a strong correlation between Yahoo updates and Yahoo services being inoperable during these times.
-
Hi Jackson,
Glad to hear that. I do hope others will comment if they're having problems with Yahoo Local verification. Posts like yours make we wonder about bugs.
-
Thank you for the response, Miriam, that's very helpful!
-
Hi Jackson,
While I do see people reporting recent verification problems (https://answers.yahoo.com/question/index?qid=20130519195150AAFcNr8) I don't see anything about your specific error message anyplace I would normally look.
If you can't get the phone support to help you, a possible workaround is to ensure that you clients are listed on Yelp as Yelp is now distributing listings and reviews to Yahoo! Local. Here's more on this:
http://searchengineland.com/yahoo-goes-live-yelp-local-reviews-186354
I wonder if Yahoo is having wonky issues as of this new deal with Yelp. I haven't had a chance to test this, but I believe it should work out if the client is listed on Yelp that they will eventually appear on Yahoo! Kind of early days on this.
If anyone else in the community is experiencing the problem Jackson is describing, please chime in!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Local Ranking with No Physical Address in New Service Area - How to Rank?
OK, SO, I am a wedding company in Maui, Hawaii and have an established business on one island with a physical address. http://simplemauiwedding.net We have started a new team in Oahu, Hawaii http://simpleoahuwedding.com and we provide service there and have a full team in place. How can I rank for Local Search on that Island with no physical address? I would love to hear some proven strategies. Thank you 🙂
Local Listings | | photoseo10 -
Google business listing For more then one location
Hi there, I am Newbie to SEO, So please Help me come out From this Query, I have Client Who serves @ 4 Locations. I have Registered main Business Location in Google business listing , But What if i Do, if want to add My Other 3 Locations With Different Address?? as Website, Business Name, Same, So, I am Little bit confused, What Step i can do to make that Other 3 Listing on Gbl too??? Thnx in advance,
Local Listings | | pooja.verify07
Rohit.0 -
Evidence that high organic rankings impact positioning in the Google local pack?
I'm looking for articles/evidence that if you have a high ranking organic listing that it will improve your chances of being in the local pack. I came across this about a year ago, but I have had trouble finding articles to support this. Does anybody know of any recent articles and/or studies that show a correlation of high organic listings and local pack visibility? Thanks!
Local Listings | | BigChad20 -
Home Page not Ranking on Local Community Sites
I am helping out with a couple of community sites and am seeing the same problem on both. They are small non-commercial local websites. One has 5 or 6 relevant links to the home page, and the title tag and content have been optimised for the name of the group and the location (and in any case the phrase is completely non-competitive). The other one has few links and isn't optimised. Both sites are fairly new. Both sites have the same problem in that when you search for the name of the group, it is not the home page that comes up but another page. My experience is mainly in the more competitive commercial arena, so I thought that these community sites would be simple! Can anyone point me in the right direction as to why this might be? No spammy links on either. These are community sites that are not particularly well maintained, but the phrases I am searching for are non-competitive. I have checked that the home pages are not no-indexed. Any tips much appreciated!
Local Listings | | Wagada0 -
Never Removed My Local Listings?
Hi Local SEO experts, A while back we created Google My Business listings for a few of our company locations. A couple of months ago we removed them, because we realized that G might not consider them company locations as they weren't constantly staffed. Only problem is that they started showing up again. Truthfully I don't mind, but I just want to make sure the business won't get penalized for it. They say "claim this business" on the local listing because it's not claimed by us anymore. Is this okay or can we get in trouble for it? If it's not okay, how do I go about removing them if I don't have access to it? Thanks for your time, Rachel
Local Listings | | Rachel_J0 -
How does the new local pack change rankings?
So I just saw this afternoon that google has changed how the local pack displays listings, only 3 listings now show. Also Google continues to distance itself from Google+. Now it seems getting in the top 3 of the local pack is going to be even more competitive. What should the strategy be now for competing in the local pack? Has it changed? Or just stick to tried and true local optimizations?
Local Listings | | websitemusclemarketing0 -
Is there a way to see if a Bing Places Listing is verified?
For example, Google has a badge for verified listings. I was wondering if Bing had something similar.
Local Listings | | bks_seo0 -
Best Length for Google Listing Description?
Kindly let me know what is the best length to write description for Google local business listing.
Local Listings | | AlexanderWhite0