I know how long it takes for google to crawle my website but not sure how long it takes SEOmoz to answer my emails. Maybe 4-5 months?
-
thanks for your help!
-
Hi Farhad,
Feel free to email me casey[at]seomoz.org and I will look into your problem. Also include the details of your problem and I will find the correct person to address your issues.
Thanks,
Casey Henry
Marketing Ninja
SEOmoz -
Give it some time? Very funny!! I think 1 month should be enough. After all i'm a paying customer.. BTW, we've been members since 2007! This is our secondary account.
-
Farhad,
You've been a member for what, almost 2 months now? Give it some time. Try posting your inquiries here on the Q&A, as the SEO moz community is generally quite quick to answer just about anything you can throw at em. You also have one freebie question a month that you can send to the team, so choose wisely. And be nice to the SEOmoz team - they make this whole thing possible
-
You could call them at (206) 632-3171
The only time I had to call for anything, they literally had my issue resolved in under 2 minutes from the time I dialed.
-Dan
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Has the Crawl Test gone?
Just checked the new Moz, am I right in thinking the super useful crawl test functionality has gone? I use it for existing sites to download all the title tags and meta name descriptions, is there more to come??
Moz Pro | | Karen_Dauncey0 -
Rankings in Google.be - 3 languages
As the site of my customers is in 3 languages, I also want to monitor the rankings in 3 languages. I do have the possibility to monitor them in seomoz: google.be english google.be dutch google.be french However, in the report (http://pro.seomoz.org/campaigns/227154/rankings) I do see the 3 columns, but the title is only google.be, WITHOUT the language selection. Not really helpfull... Any advice? oNDu9
Moz Pro | | nans0 -
Seomoz keyword research
Hi, does seomoz have keyword research tool? or any plan to have one in near future?
Moz Pro | | imsameer0 -
SEOmoz Toolbar - Am I the only one who figured this out?
I have been using the SEOmoz toolbar for a while. In the course of a day, and with so many projects going on I end up having about 15-20 tabs in Firefox open at once. Because of the toolbar, my browsing session slows to a crawl and I hate to disable the toolbar because then I have to shut down the 10 projects I am working on. I usually close down my browser when I can't take it anymore and it feels like I am browsing on my 1990's palm device. What I decided to do is install the toolbar on Google Chrome. I don't use this browser very often so now whenever I need to check out a website, I just use Chrome instead of Firefox. Maybe there is a way to turn off the toolbar that I don't know about. Any other toolbar tips?
Moz Pro | | Czubmeister0 -
Moz crawling
Hi Everyone! I'm new to the SEOMoz and wanted to find out if there is a way to decrease the waiting time for the campaign crawl. I have made a lot of changes based on the first crawl and would like to see how these are reflected on the reports, but can't until the next crawl is performed. Any help would be greatly appreciated.
Moz Pro | | coremediadesign0 -
SEOMOZ Crawler unicode bug
for the last couple of weeks the SEOMOZ crawls my homepage only and gets 4xx error for most of the URL's. the crawler have no issues with English url's only with the unicode(Hebrew) ones. this is what is see in the csv export for the crawl (one sample) : http://www.funstuff.co.il/׳ž׳¡׳™׳‘׳×-׳¨׳•׳•׳§׳•׳× 404 text/html; charset=utf-8 you can see that the URL is Gibberish please help.
Moz Pro | | AsafY0 -
Home page not indexed by Google
Hello, Teacherprose.com 1. Sitemap was successfully submitted via Google webmaster tools 2. Site has been up for two years. 3. Site shows up in Google results for "Teacher Resume Service" 4. According to Google and SEOMoz, home page not indexed by Google or Bing. I'm a novice, am I missing something obvious? Thank You, Eric
Moz Pro | | monthelie10 -
Designed new website with new domain has more than 24 million links over night on seomoz, how has this happend?
I recently added http://www.ard.uk.com to seomoz, its a new site with a new domain. on the first overview its saying it has more than 24 million links and has a mozrank over 7, how is this possible?
Moz Pro | | francesco-2850160