How to compete with business names and urls that include location?
-
I have several instances of competitor businesses that rank high in the local pack while I'm struggling to get in there at all. Here's a specific example: Keyword is "name-of-town chiropractor" and the competitor business name is "name-of-town chiropractic".
Google doesn't seem to exclude "name-of-town" because these businesses don't rank the same if you search for only "chiropractor" However, search volume for "name-of-town chiropractor" is significantly high!
I'd really appreciate some input on this.
Thanks so much in advance,
Jarod
-
My great pleasure, and yes, report those listings!
-
Thanks, this is really helpful. I advised the client over a year ago that we should not stuff his website and profiles with "city name" because it won't benefit in the long–term.
I know that two of these competitors don't actually have the city name in their official business name, so maybe it's time to report them.
Thanks again, I sincerely appreciate your response.
-
Hi Jarod!
What you're experiencing is quite real, and one of the things I personally view as a lack of sophistication in Google's algo. While one can argue that a business named Boston Chiropractor is certainly signalling that they do chiropractic work in Boston, thereby signalling relevance to a query like "chiropractor boston", a business name doesn't automatically equal superiority/authority. So, yes, it can be frustrating when it appears that Google is heavily weighting this signal in a given local pack. Barring changing your business name, here's what you can do:
-
Check any competitor to be sure that the name they are using on their GMB listing is, indeed, their legal business name. Does it match the logo on their website or have they added the city name to Google even though it doesn't exist in their real world business name? If you discover that they have falsely added a geo-term to the business name, report this to Google as a guideline violation. But, if their legal name or DBA genuinely does include that geo-term, then they are guideline-compliant and there isn't anything you can do to overcome this particular ranking factor. But...
-
Bearing in mind that this is only one of several hundred signals Google is believed to take into account in determining rankings, you need to focus on all of the other signals where you can compete on an even playing field. For example, how do you stack up to the folks outranking you in terms of:
-
Age
-
Website Authority (content quality and velocity + links)
-
Website optimization (both traditional and local SEO)
-
Number of Google-based reviews
-
Completeness of your Google listing (particularly photos that generate high click-throughs)
-
Consistency of your citations across the major players (do a quick check on moz.com/local/search)
-
Authority and quantity of your unstructured citations (mentions on local/industry news sites, website, blogs, etc.)
This is a really simplified list. You'll find a more thorough one here: https://moz.com/blog/local-seo-checklist
You'll need to compete on all of these things, because you can't compete on a somewhat arbitrary factor like the name of your business. Audit your competitors and audit your own presence and see where you can make meaningful improvements that might move the needle up a notch or two.
Good luck! I know the scenario is a tough one - and it's the very one that is causing untold numbers of businesses to spam their GMB business titles with false geo-terms, because it's clear that Google continues to place emphasis on this signal. It could change at some point, but in the meantime, we have to pick the battles we can win, and for a business in your scenario, that would include the hundreds of other factors Google takes into consideration.
-
-
Google can tell how far away you are via your ISP IP address examples Comcast something like that and if you're on a mobile device they can measure distance from the person to the chiropractor's office. What's important is that you Optimize or chiropractic work and make sure that you use a tool like moz local this will get you into the universal services. I would also recommend a site audit to make sure everything is running smooth & googlebot not being blocked.
You can also use schema as well as on page signals to let Google know where you are located. Also fill out my business on Google.
I really don't think that the URL is going to make that much of a difference it may have a small part to play but if your site is better off my list you're going to win if you have more authority or if you're closer they could just be closer
hope it helps,
tom
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to get listed for specific locations/cities/towns
Best practice?? I have a client that wishes to get found for services in several towns across the UK. They only have 1 physical location I have so far created a blog ( i use easyblog) and put a list of these towns..then added TAGS with the town names (this means each TAG gets a URL too) ..also i need to then monitor in moz pro somehow. Alternatively i could create web pages with additional information and give the URL the town name....however i think the tags will help...any advice welcome.
Local SEO | | CORSOLUTIONS1 -
Will a 301 alter URL structures?
Hi all, I'd like to re-direct page A to page B. The problem is, under page A, I have a number of other pages. So, for example - www.website.co.uk/A/fake/website If I re-direct www.website.co.uk/A/ to www.website.co.uk/B/, would the sub-pages then become unusable as a URL? Or would they stay intact because I'm not changing the location of the pages, merely applying a re-direct to the folder that it's in. Cheers, Rhys
Local SEO | | SwanseaMedicine0 -
Discussion: Is Your Local Business Losing Customers To Digital Providers For Want Of Communication?
This week, I came across an article citing a fascinating statistic from The Harris Poll which surveyed consumers and found that the #1 reason they shop digitally for groceries is when they can’t purchase an item from their routine shopping sources. In other words, if the supermarket they shop at doesn’t carry Seventh Generation Laundry Soap (or some other product), then they’ll turn to a digital provider for fulfillment. This survey focused specifically on grocery items, but what it sparked in my brain was the fact that ANY local store that doesn’t have in place an active campaign to discover unmet consumer desires is likely going to see an increasing loss of sales as shoppers turn to online competitors. I’m going to jot down a few ideas for how better communication could lessen these types of losses, and I would really love it if our community could add to the list of suggestions: Have in-store signage that states, “Don’t see a favorite product of yours? Ask us to carry it!" Have SMS/text messaging that requests this same info from mobile users. Train staff to ask a clear, direct question like, “Is there anything you wish we carried here?” and have a process for aggregating that data to make new inventory buys. Be sure the company website is also asking for this feedback and making it clear that the store will gladly order items not already in-stock. Use social outreach to gather ideas from customers about favorite products that are missing from your inventory. Those are just some ideas off the top of my head. Now, I’m a Local SEO, not a retailer, so some of you will be better equipped to answer this question than I: How would you gauge whether a product is actually popular enough to keep permanently in-stock, rather than just being a one-time thing you’d special order for a customer with unusual tastes? I do wonder about how that plays into this scenario, and how a retailer should invest in new products not knowing whether just 1 customer will buy them or they will be a major hit with lots of customers. One final thought on this: a pain point I’ve noticed in the online/offline equation is time. I’ve had a store offer to special order an item for me, but if it’s something I need right away, I’ll look for a different source locally, or, if there isn’t one, may as well just order it online myself. So this makes me think: If you have access to extra fast shipping (faster than the average consumer could get a product shipped to his home) this would be a point to emphasize. If you can get a product overnight or maybe in 2 days without the consumer having to spring for a big shipping charge, this could influence his decision Google says that 30% of consumers state they would buy from a local store, rather than online, if they knew a product was available. So, this would indicate to me that making it very clear you’ve got the products a customer wants is vital. I recently took a 50 mile trip to purchase a high quality picnic basket from a retailer, because I needed it quickly. I couldn’t wait the 3-5 business days the manufacturer said it would take if I ordered online. Point being, if a local retailer has geographic convenience and fast service on their side, they’ve got an advantage. Please, add your thoughts and tips for strategies that could protect local retailers from losing customers to digital competitors. I’m really looking forward to reading any comments!
Local SEO | | MiriamEllis4 -
Location based IP Redirect cuasing Google Search Issue
Hi there, My client has a .com.au site (www.example.com.au) for Australian visitors and a .com site for US visitors (www.example.shopify.com). The .com.au site has a lot of content while the .com site has little content, due to only recently starting business in the US and due to seasonal offerings. The client does not want US visitors to see the .com.au site. Se we set up an IP redirect, so users with a US IP address are directed to the .com site. This negatively and significantly effected our Google organic search rankings on https://www.google.com.au My question is what is best practice solution in this situation? thanks
Local SEO | | Paul170 -
Local SEO same company two different locations
I have a client who has 2 locations approx 20 miles apart. He wants to reach new customers at the second office location. He is an owner of a law firm he practices elder law, in the second location he has an attorney who practices injury law. The second location is in an area where targeting prospects for elder law could also be lucrative. We currently have two separate websites for each area of law. My question is... Would it be suggested to create another elder law website to target the potential clients in this second location. Also for the first location we have put in place a content marketing strategy that has increased revenue considerably. Basically creating content (blog posts) that resonate with the target audience. If a new website is in order can the blog post be posted here too with a canonical referencing the original website. Im thinking a slow redistribution of content on the new site. Advice here is greatly appreciated as this new market for my client could increase revenue even more.
Local SEO | | donsilvernail0 -
I am ranking for local broad terms, but I am not ranking when geo-modifier is included.
I have noticed that my rankings for broad terms have dramatically improved in the area I service. But, when I put the broad term in my search query with a geo-modifier I notice I am still not ranking even though my domain authority and page authority is higher than the competitor who is ranking. Why might this be? I am not penalized, or have a manual action. I am also featured in more hyperlocal niche directories.
Local SEO | | Ideas-Money-Art0 -
Google My Business
HI everyone, I hope you can assist me. I am trying to set-up the Google graph that appears in the Google search results pages that appear to the right hand side of the screen. I have tried contacting Goolge but never receive a response from them, which I think is rather strange. If anyone knows how to action this please help. Regards,
Local SEO | | KJDMedia0 -
Does having /search/ in your URLs for searches within your site hamper these URLs from coming up on Google SERP's?
We are an aggregate site for a particular category and have our own internal search wherein visitors can search for local references to services that they are looking for. We use SOLR search and our results page for the "Tag123" search would look like www.mywebsite.com/city/search/tag123 For some reason, we see that these pages are all indexed on Google but they do not come up on SERPs appropriately! The content is unique and we also have appropriate title and description tags on these pages.
Local SEO | | mycity4kids0