Moz Crawler fails on the first page
-
Hi guys,
Can anybody shed some light, I'm running a crawl on a client's website but it's failing on the homepage and not crawling any other pages. It appears to be throwing an 804: HTTPS (SSL) error and then terminating the crawl.
Now, the page in question was serving up mixed content up until about 4 days ago, but has since been fixed. I read that we should wait at least 48 hours before initiating another crawl to avoid hitting a cached version - which I did, but it still appears to be having issues.
Is there anything specific I can do to get around this issue? I'm on a trial account and this feature is one I'm keen to test, so there is a bit of a time constraint.
Any help is greatly appreciated!
Thanks in advance!
-
Hi there!
Thanks for reaching out, and sorry for the trouble! I'm afraid there's not much you can do to your site to prevent this issue - it has to do with our crawler.Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site. In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.
The good news is that our team has been working hard on a new crawler that will support this configuration and this crawler is currently in its Beta phase. If you're interested in being a part of the beta testing, the link to the sign up page is here: http://goo.gl/forms/LCvL9Ix8JDHfbAvr1. Once you fill out that form, you will automatically be added into the Beta during the next round.
We will be rolling the new crawler out to all of our users once it's out of it's Beta phase, but I don't have an exact timeframe of when that will be at this time, as it's still being actively worked on.
In the meantime, I apologize for the inconvenience. If you have more questions or if there's anything else we can do to help, feel free to shoot us a note at help@moz.com and we'll do our best to sort things out for you.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why is my website Backlinks Lower on Moz than on SEMRush?
Hi, I'm new to Moz and I am trying to find out why my website Birmingham Roofers has 7 backlinks on Moz it has 21 on SEMRush. However, I read somewhere online in one of your blog post that it crawls in real time.
Moz Bar | | ajegunle1 -
German blog post with mutated vowel. Page optimization says keyword is not used.
Hey guys! I'm trying to optimize for a keyword that includes a mutated vowel (ä for example). In the URL I simply put it as ae (which most sites that I checked do). For whatever reason it says the keyword is not used on the site at all - which isn't true. Is this a known problem? Haven't found anything in the forums. Thanks for the help. Florian
Moz Bar | | floriannin0 -
Moz Crawl Report Increase in Errors?
Has anyone else noticed a huge increase over the past couple weeks in crawl issues in their dashboards? Without being able to see historical data week over week, I can't tell what's been added. Is this some update with the tool? I'm not seeing any health issues with this feature on the Moz Health page, it just seems strange that I'm seeing this across all our accounts.
Moz Bar | | WWWSEO0 -
That URL is inaccessible Moz grader?
Hi all, I'm having some issues getting my site graded www.balihaiphoto.com + Kauai wedding photographer with On Page grader, where as when I enter another photographer example www.jmoellerphoto.com and getting results. Is there any reason this is going on that I can correct? Many thanks for any help all! -Jon
Moz Bar | | Jon_Gibb0 -
MOZ crawler has been finding a lot of 803 and 804 errors
During last 3 weeks MOZ crawler has been finding a lot of 803 and 804 errors. Meanwhile all pages seem to be working fine. What could cause it?
Moz Bar | | Paruyr0 -
How do you block keywords in On-Page Grader for certain URLs?
For the on-page grader, I rank A's for 9 keywords. I struggle with F's I have because it is searching keywords on pages that are not supposed to be searched. For example, I have a "bracelets" page, so I didn't optimize it for "rings", so I got an F. However, it graded me an A for the bracelets keyword, which is great. To be sure I am correct, each page should have it's own keyword, such as bracelet. So why is the grader checking my "Bracelets" page for "Rings"? Maybe there is something I am missing. Just trying to see why this happening.
Moz Bar | | tiffany11030 -
How can the Moz Page Grader support a 'keyword portfolio' approach?
I used to use the Page Grader tools to support the old philosophy of one page - one keyword. With more focus now being given to a portfolio of keywords around a topic area - what would be a good approach to using the page grader tool? Obviously getting A's and B's is impossible for multiple keywords. The only way i've seen suggested in moz tools to help with keyword portfolios is to use labels in the ranking measurement and then find averages of the results. Are there other strategies that I can try?
Moz Bar | | AISFM0 -
Mozbar showing 0 links for pages in the main nav.
I'm working on a site where the mozbar is showing 0 links for every page in the main nav menu but home. A crawl of the site isn't showing any issues with blocked or nofollowed meta robots. Is this simply a bug in mozbar? What else could be causing this? If this is a problem with on page seo what is the solution?
Moz Bar | | Kairos_Internet_Marketing0