Google Places 3rd Party Reviews...
-
I have a client in the wedding industry who has quite a few awesome reviews on WeddingWire and a few other wedding resources. I've looked at the competition on Google Places, and Google counts their WeddingWire reviews. However, Google is not showing or counting my client's WeddingWire reviews, when in fact my client has better ratings and more reviews. Any ideas on why this might be or how I can get Google to include these reviews for my client?
Thanks so much!!
-
Hi Kandice,
What, precisely, do you mean by, "Google Counts their WeddingWire reviews". The only reviews Google should be displaying are, as Ian has mentioned, your Google-based reviews, plus the new Zagat 30 point rating system. Can you provide a screenshot or clearer explanation of what you are seeing? Thanks!
-
If you are referring to the star rating (or with Google+ Local - the new 30 point rating), then Google will only display these reviews if they were left on the Google Places page. This became fact about a year or two ago when Google showed reviews on the places page from other sources.
In order to get a star rating, customers must leave reviews on the Google places page or Google+ Local profile. This will actually be to the client's benefit as Google looks at the number/quality of reviews on the Places page as a ranking factor.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How do you fix a Google Places category issue?
I have a Google Places listing that has the category set to 'Garage Door Supplier', yet if you do a search in Maps on this same phrase and zoom into the area of the map where the business is located, it doesn't get flagged as a garage door supplier. If you just search on the business name, is does get flagged in the right location. I spoke with Google (yeah, an actual human) and they were baffled. The only suggestion they had was to try adding a few more categories to see if maybe that would force an update. Has anyone ran into this, and if so, did you find a fix?
Image & Video Optimization | | WebMO0 -
Google Places "Pending" out of options
I used to enjoy the first place position for google places/local, and 30 reviews in the old pre-google local. I am a painting contractor in Seattle. Then in April 2012 I moved my shop six miles to a new location. My reviews were dropped and places moved to "pending" when I changed my address. I am now in my 8th month pending approval for my google places page: Seattle House painting local page I have drilled down and exhausted every resource; including verification, having all my citations exactly in a row. All my review sites like Yelp and angie's list are address/info accurate. I used Yext to check all my local citations. I am set to do not show my address as Google indicates is best practice. There is nothing I have missed...but I am still "pending". Do I need to hire a David Mihm? I am very frustrated seeing one competitor using multiple addresses and having two listings. Any help or insight greatly appreciated. shearer_painting_places_.png
Image & Video Optimization | | johnshearer0 -
How To Do SEO For Google Local Listing?
Hi, I have been reading around but i still don't understand how we can rank better for local search listing from Google place. I have tried: Adding keywords to descriptions
Image & Video Optimization | | chanel27
Adding the max of 10 photos And also get my customers to comment on my Google place listing leaving testimonials. Is there any tips? 🙂0 -
Google Maps/Places in Organic SERP
This question is regarding having a Google Places snippet consisting of your business location and opening hours appearing in Google SERP when the business name is searched for. One of our competitors who has a location within their name e.g. 'Widgets of Oxford' have a Google Places snippet appear on the RHS of the search results (where Google Ads usually go) when searched for. We are trying to replicate this for our business but cannot seem to find any information relating to doing this apart from that this only appears for them as they have a location in their name. This is because we see a similar snippet when we search for our business name in the format "OurBusinessName in OurLocation). Any help on this matter would be greatly appreciated.
Image & Video Optimization | | jannkuzel0 -
Competition leaving bad reviews on our places page, what to do?
I have flagged the reviews as not useful from multiple IPs. I have attempted reporting the review as well. Google does nothing. It's very obvious that the review(s) are fake. Often all the other reviews of the person's profile are for different cities and all 5 stars for businesses that they are most likely doing SEO work for. Are (blackhat) SEOs using bad reviews as a technique to keep the competition out in your business/market? What did you do about it?
Image & Video Optimization | | adriandg0 -
Google Places - Category Question
Hi All. Just wanted to double check something with you folks. I've always been under the impression that you should complete the first category option in Places with a default category from Google's list of options, followed by 4 categories of your choice. However, does the 1st category need to be a default option or can it be any one of the 5? Also, do you think anything is gained in the rankings by adding a category of your own choice as the 1st category? There's nothing in the Quality guidelines that suggests the 1st category needs to be a default option, so I thought I'd throw this out there... http://www.google.com/support/places/bin/answer.py?answer=107528
Image & Video Optimization | | PerchDigital0 -
Effect of Google Place listing on organic rankings
Is it true that Google place listing can provide increase in search engine ranking ?
Image & Video Optimization | | seoug_20050 -
How come none of my images are being indexed by google.
None of my images are being indexed by google. Here is a link to one of my site gallery pages : http://www.mconcrete.com/gallery/stamped-concrete
Image & Video Optimization | | munoz04510