Issues with google places.
-
Hey there!
A few weeks ago I made some changes to my client's "google places page". I am facing two issues there which I could not resolve on my own, they are:
- After I made changes and updated the page I could not see any activity on the analytics section whereas before I updated the page there was some metrics visible.
- The client had already claimed his places page before he came to me and entered some information. He just stuffed some keywords in the description section. I made necessary changes to the description based on the best practices for places page and according to Google's guideline for creating a great listing.The problem is the category did not update on the places page that show up in SERPs(it ranks top for four major keywords with geo indicators). However, the changes I made does appear when on the lower left side when I login into my places page.
I don't see any link that will let me edit "description". Am I confusing some other section with category?
I have tried to be as lucid as possible.
I will appreciate any help.
Thanks for your time.
-
You won't see the change right away. Google will take a bit to get it in. From Google:
** Updates to existing listings, including the removal of photos or entire listings can also take up to two weeks. .**
The phone change is causing your problem and you need to request that you get reverified. From google Places:
Note that if you edit your business name, address, or phone number, you'll need to verify again before these changes can go live.
Just go in and reverify and you should get all. If you get the PIN in quickly, you should be up within 24 hours of getting it in.
Good Luck
-
Description is available to change and I do see the change on the bottom right when I login on my places page.(IMAGE2 is what I see). However after I make these changes and press "submit" , I open another tab and open google dot com, search with my target keyword, my place page appears on top for "places near", I click on the "place page" link and go to my, well, place page and I don't see any changes to category there.
What I see is IMAGE1 (red circle just below categories).
I didn't change anything but the phone number, I switched the "phone" and "mobile". And no, I can't retrieve any data at all.
thanks.
-
OK for the description, click on the box where the description is and it will be available to change.
As to data, can you retrieve any at all? Say from the year before?
Did you change anything with location, business name, address, phone, etc?
-
Thanks for the swift response Robert,
Here are larger images, hope you can see them properly.
IMAGE1:http://www.hukamievent.com/images/places page on SERP.jpg
IMAGE2:http://www.hukamievent.com/images/edit places page.jpg
IMAGE3:http://www.hukamievent.com/images/logged in places page.jpg
IMAGE1 shows what I want to change but cannot.
IMAGE2 shows the description category.it doesn't have any field that will let me edit the content in IMAGE1.
IMAGE3 shows google places page dashboard that shows no activity.
Is this as strange to everyone else as it is to me or I am unknowingly ignoring something that's very obvious?
-
Unfortunately, I am having a problem with Imgur and cannot process url for some reason. Here is link to my image.
It appears there is an issue in that you have changed something other than category and description. This has resulted in the need for a new PIN. Because the images you show are snippets it is hard to tell what is up.
In my image from link above, you will notice one business still requires a PIN and has nothing to the right. the others have analytics to the right. IF you are not showing analytics, you likely have a need for a new PIN.
When you made changes did you change the account to you from the business owner? If you make any changes like that, or address, or phone, etc. It will require a new PIN.
Hope this helps, (If you can show larger image of page, we can likely assist).
[
](<a href=)" target="_blank">a> [
](<a href=)" target="_blank">a> [
](<a href=)" target="_blank">a>
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does Google Image Search also punish duplicated content?
Does duplicated content have an impact on your Google Image ranking?
Image & Video Optimization | | fduo0 -
Ranking well for keywords, but not in Google maps
If the search "criminal defense attorney" or any number of variants, is performed from a mobile device, like an iPhone, Google maps seems to be inserting many local map listings ahead of the normal search results in the Tallahassee, Florida area. These are great - as they have the Call button and the Directions button. However, for some reason, my clients aren't ranking well here and competitors who are seemingly doing nothing are higher in the list. I have created the Google+ page for attorney and business page for the firm and completed the profile, uploading pictures etc and verified the address. I have the local address (schema-proper, I believe) on the linking home page and their address is actually closer to downtown/midtown than others. I've even gotten some positive reviews and +1s, at least enough to be competitive in this field. This was about 2 months ago. Any advice? On a (perhaps) related note, the competition has category descriptions outside of the Google-allowed categories. I can't save settings without fitting neatly into their "Criminal Justice Attorney" category. Help here would also be appreciated.
Image & Video Optimization | | DrewR0 -
Places listings vs other ORGANIC listings
Not sure how to search for exactly the answer I'm looking for, because frankly my question (at least to me) is hard to describe. I will try my best, though! So I have a client who has an audiology business. They are located in Denver, CO. For search, we have them listed in the PLACES portion of the local search results (with the map, phone, address, etc). We saw this as a pretty big win, because its a fairly competitive market. HOWEVER, the client feels like those listings aren't as clicked on, or aren't as prominent as say, a regular organic listing that would have a page title, and description. I am assuming that isn't correct, that if I could only have 1 listing I'd want the PLACES one, but it occurred to me that this assumption isn't really based on any data I have personally read. So my question is two-fold. 1a. Is my assumption about being in PLACES accurate, that that listing is more desirable (even if I could pick which one to get, which i don't think is realistic) and 1b. Has anyone seen or have data that backs up my assertion one way or another. Would love your thoughts! William Smith @williamsmith
Image & Video Optimization | | AudigyGroupDigital0 -
Google Image Search?
We get very little search traffic from the images on our site & I can't necessarily figure out why? We post a ton & tag them correctly, we've got to be missing something? We are a Wordpress blog, can anyone provide some quality articles on Image search or have suggestions that should help to get more traffic? Our site does fairly well, as we get over 100k/visits a month, so we'd really like to get more traffic from our images.
Image & Video Optimization | | seointern0 -
Google+ Local/Places isn't displaying my suite #. Should I leave it out of NAP on other directories, too?
HI All, For some reason Google is not displaying the suite # for a client of mine in Google+ / Places. I've entered the suite # in the back-end of Google+ / Places and it shows there when I log in, but the public version of the listing omits it. So the question is, should the NAP in other directories omit it as well? Google knows it exists, but is choosing not to publish it... Thanks! Zack
Image & Video Optimization | | HammerandHand0 -
Is anyone else seeing 192.com taking over google.co.uk?
Just searched Google.co.uk for: beauty salons in chelmsford and on page 3, 192.com have 7 listings What's going on? Is anyone else seeing stuff like that?
Image & Video Optimization | | Rosewood1 -
Can or should you use a residential address for Google places?
My first thought is no. But I am definitely looking for some loopholes. If there is any way to make this work, please share your thoughts.
Image & Video Optimization | | itrogers0 -
Is it a bad idea to include a single keyword phrase at the end of the business name in Google Places?
I'm concerned about this for local SEO and citation purposes. It's not spammy and it flows well, and it sounds like a logical extension of our name, but I'm concerned that it will make it harder for Google to pick up our citations. Any thoughts?
Image & Video Optimization | | greghard0