SEOmoz ranking off

[MonsterWeb28]

In my last SEOmoz rankings update one of my keywords went from 1 to not in the top 50. This keyword is my brand name. It makes no sense that SEOmoz would say that it ranks not in the top 50 when I went to check it out on Google, we're still ranked number 1. I thought that this was very odd that the ranking would be so off. Has anyone else has this issue.

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[Nick_Sayers]

Hey There,

Thanks for writing in! This question is more suited for our help team at SEOmoz. I am going to create a ticket with your email address and this issue so we can take a look at it closer over there. If you have any other Tool related questions or problems with billing, etc, please email us at help@seomoz.org. We will gladly be able to help you with any of those issues over there.

If you have any SEO related questions please don’t hesitate to ask on the QA community site!

Have a good one!

Nick

PS:

I'm not sure why you would be getting different results in the Web App rankings than you would be getting when you run the searches yourself; it could be a lot of things. The search engines - Google, Yahoo! & Bing - all maintain multiple indices that run across multiple datacenters. This means if you query different datacenters, you can get somewhat different ranking results. Other elements, such as personalization, geography and search history (even if you're logged out of your Google/search engine account) can also influence ranking positions. Hence, there can be a lot of variation in what different people, searching from different computers/locations might see in the rankings.

Our solution has been to run searches from a variety of IP addresses and IP blocks using non-personalized, search history/location agnostic requests. In our experience, these have provided the most accurate results, showing what the "most" users see, though we know there's still quite a bit of room for fluctuation. If you have suggestions about how we might improve the technical process of fetching rankings data to get better data, please let us know and we'll pass it on to our engineering team. We're always looking for ways to get you better data.

[Keszi]

You should then open a ticket in the help desk. seoMoz staff will pick it up from there.

Sorry that is all I can do for you guys. Good luck with resolving the issue!

Istvan

[Robbie8299]

I have checked many of them and a big percentage of them are wrong. I even checked them from several different servers to make sure Google is not geo targeting my search result.

[Keszi]

Hey,

Did you check some rankings manually? are the reports showing up good information?

Istvan

[Robbie8299]

I have recently experienced the exact same issue.
Would be nice to get a solid answer for this.