Seomoz logging in
-
Hey,
The seomoz toolbar was permenantly logged in. But for some reason after a period of inactivity it now logs out and I have to relogin. I'm using firefox, what could be causing this?
-
Hey Gareth,
It actually looks like we are having a universal issue with the expiration cookie on our site. We are currently looking into the issue and are working on fixing the problem as soon as possible.
Thank you for your patience while we work on this problem.
-
what about chrome?
-
You're welcome, Peter. You should be able to change your cookie setting in Firefox 12 by going to the options section listed in the orange "Firefox" drop down at the top left of your browser. This is definitely where you find the settings on a PC, but I think it may be different on a Mac.
-
thanks chiaryn, does anyone know where the option is to change cookie settings in Firefox12? I cant seem to find it.
-
Hey Peter,
I see that you are being logged out in Firefox. If you've upgraded to Firefox 12, they have changed their default settings to clear cache and cookies each time the browser is closed, so you may need to change the default so that it doesn't remove the cookies each time you close the browser.
I hope this helps!
Chiaryn
-
Same Log Out issue using IE as well.
-
I've been having similar problems, although not just with the Moz toolbar, but with the whole site.
I emailed support and they are doing some changes with cookies, see below. Also the info about Firefox could be relevant, but i haven't tried as yet.
Hey Justin,
We have updated the way we handle cookies and currently if you visit the Q&A forum it will reset the remember me option. This is because Q&A is a separate application and the updated hasn't rolled out to it yet.
Another thing you will want to check those is your cookie settings. When upgrading Firefox it will reset your cookie settings to clearing them when the browser closes. Regardless, what browser you are using it is good to go check out those settings.
We will have the Q&A issue fixed soon though!
Kenny
Hope this helps
-
Same, I use chrome and always logged out. Asked tech help but said check cookie settings... but all seems ok
-
I use Chrome and the same thing is happening to me, even with the "remember me" box checked.
-
I am being logged out too.
If possible I would like to remain logged in.
-
I've noticed the same problem with the site. I wonder if it's related to the other issues SeoMoz has been having lately.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
SEOMoz On-Page Report Card
This question is for one of the SEOMoz staff. With the ongoing changes and improvement in algorithms, does the SEOMoz team keep the "On-page Report Card" up to date with best practices?
Moz Pro | | tdawson090 -
What value am I getting from SEOmoz?
Okay, I've been using the trial version of SEOmoz for almost a week, but, I'm just not sure what to do with it to be honest. I'm not an SEO expert, so, a lot of the terminology and reports are confusing. So far the only thing I've found useful are the domain and page duplication errors, but, I can get the same info from Google Webmaster Tools. Am I missing something? We have a very simple site for a small business, not sure I can justify $99 per month for a service I don't really understand. Is this service more for SEO professionals than business owners? -Tom
Moz Pro | | TomHu0 -
Has the relevancy of SEOmoz tools disappeared?
I have A rankings for my on-site grades for my most important keywords. I have no Critical issues and no Warnings with my Crawl Diagnostics. Most of the Competiive Link analysis data shows my site beating out the competition. If all this is accurate, how can my SERPs continue to decrease and lesser pages with terrible optimization and backlinking be ranking higher? I even have a facebook page beating me in the results. If there is nothing left for me to address using SEOmoz, and I keep getting worse & results, doesn't it mean that the SEOmoz tools are not relevant to producing actual results? Or, am I missing something?
Moz Pro | | TOPYX0 -
Confusion about how SEOMOZ crawler works...
So according to my SEOMOZ dashboard, I'm ranking between #3-4 for one of my keywords. My keyword is 'Boston Wedding Photographer'. My site is http://www.symbolphoto.com I show up in google places, true. But i was wanting to rank organically. Am i right in the assumption that Google Places and Google Organic are not the same thing? SEOMOZ claims 3,4th but not organically(Assuming they aren't the same thing) I get pretty good traffic right now being in Places, but i can't help but feel that organically ranking would bring more traffic. Any suggestions or advice is greatly appreciated. TIA! -Brendan
Moz Pro | | symbolphoto0 -
Is SEOMoz better than Traffic Travis ?
I've been trying both programs for the free trial and I'm not sure which one is exactly better. they seem to me that both give a similar asepct of research, However SEOMOZ seems to be updating more frequntly. On the seconnd hand, traffic travis is way more cheaper only $97 one time fee as apposed to SEOMoz $100 per month Could someone convince me SEOMOZ is the better tool?
Moz Pro | | ilan_connnect1 -
How to work round issue with SEOMOZ not supporting SSL?
I have a website that it running via SSL, to secure the website, to reassure the customer is browsing (and so will be purchasing) on a secure website, and to show off the green address bar which many of my competitors do not have. However in my campaign I am getting on Links showing, with my rank reporting '1', surely this cannot be! I asked a Help question, and the only response was: "Unfortunately, we don't currently support https for our linkscape crawls. This is definitely something that we plan to implement in the future though! I hope that helps and I apologize for any inconveniences!" This definately does not help.. Is there any way of working around this issue, or will I be forced to cancel my SEOMOZ membership?
Moz Pro | | jcarter0 -
Designed new website with new domain has more than 24 million links over night on seomoz, how has this happend?
I recently added http://www.ard.uk.com to seomoz, its a new site with a new domain. on the first overview its saying it has more than 24 million links and has a mozrank over 7, how is this possible?
Moz Pro | | francesco-2850160