Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
4XX Errors - Adding %5c%5c to Links
-
Hi all

Hope someone can help me with this.
The internal links on my hubby's business site occasionally break and add %5c%5c%5c endlessly to the end of the url - like this:
site.com/about/hours-of-operation/\\\\\\\\%
I cannot for the life of me figure out why it is doing this and while it has happened to me from time to time, I can't recreate it.
My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.
Any insight?
Thank you!!
Jennifer
~PotPieGirl
-
Both Shane and I looked and neither of saw any / vs \ issues.
Then, I just took a peek at my source code and look what I saw:
http://screencast.com/t/y02R4RS2L
Think that is it?
Thanks for replying!
Jennifer
-
Sent you a PM, Shane - thanks so much for the offer!
By "occasionally break", I mean that every now and again, any link on the site will freak out and add the %5c jibberish to the end.
Jennifer
-
It would really have to be....
The only reason for a %5C is the use of backslash - as that is actually what it means in code.
**business site occasionally break **
How do you mean "break" ?
My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.
Is the only issue from this in SEOMOZ reports?
If you would like to PM me the site I can attempt to profile it
-
Thanks for replying so quickly, Shane!
I don't believe it's a / vs \ issue. It's a wordpress site. Key pages are in the top nav bar (all urls correct) and all the side bar links are 'widgets' and created by Wordpress.
For some reason I am suspecting a theme issue, but if I can't recreate the error, I'll have no way of knowing if changing the theme solves the problem.
Site has been online since 2010 with no issues...this is a new issue (past couple months according to crawl diagnostics).
Thanks!!!
-
somewhere in your url coding you added backslash instead of slash which is not valid.
-
It appears from research it is actually \ (backslash) not / (slash)
So possibly somewhere in your site you have used \ instead of / but of course this is just a possibility, as it appears that %5C is the delimiter or interpretation of \ in original Unix.
Hope this helps
PS a quick check at http://www.w3schools.com/tags/ref_urlencode.asp verified %5c is URL encode, for backslash - as it is treated as a special character, so somewhere in your CMS or code, you have used backslash instead of slash.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Should we Nofollow Social Links?
I've been asked the question of whether if we should nofollow all of our social links, would this be a wise thing to do? I'm not exactly getting a clear answer from search results and thought you guys would be best to ask 🙂 Thanks in advance.
Technical SEO | | JH_OffLimits0 -
Sitemap error in Webmaster tools - 409 error (conflict)
Hey guys, I'm getting this weird error when I submit my sitemap to Google. It says I'm getting a 409 error in my post-sitemap.xml file (https://cleargear.com/post-sitemap.xml). But when I check it, it looks totally fine. I am using YoastSEO to generate the sitemap.xml file. Has anyone else experienced this? Is this a big deal? If so, Does anyone know how to fix? Thanks EwTswL4
Technical SEO | | Extima-Christian0 -
Subdomain 403 error
Hi Everyone, A crawler from our SEO tool detects a 403 error from a link from our main domain to a a couple of subdomains. However, these subdomains are perfect accessibly. What could be the problem? Is this error caused by the server, the crawlbot or something else? I would love to hear your thoughts.
Technical SEO | | WeAreDigital_BE
Jens0 -
Find all external 404 errors/links?
Hi All, We have recently discovered a site was linking to our site but it was linking to an incorrect url, resulting in a 404 error. We had only found this by pure chance and wondered if there was a tool out there that will tell us when a site is linking to an incorrect url on our site? Thanks 🙂
Technical SEO | | O2C0 -
How does link juice flow through hreflang?
We want to use the hreflang tag on our site (direct users searching for the Spanish version of spanishdict.com to spanishdict.com/traductor). Before doing so, we were wondering how link juice flows through hreflang? Any insight or resources on this would be very helpful. Thanks!
Technical SEO | | CuriosityMedia0 -
Correct linking to the /index of a site and subfolders: what's the best practice? link to: domain.com/ or domain.com/index.html ?
Dear all, starting with my .htaccess file: RewriteEngine On
Technical SEO | | inlinear
RewriteCond %{HTTP_HOST} ^www.inlinear.com$ [NC]
RewriteRule ^(.*)$ http://inlinear.com/$1 [R=301,L] RewriteCond %{THE_REQUEST} ^./index.html
RewriteRule ^(.)index.html$ http://inlinear.com/ [R=301,L] 1. I redirect all URL-requests with www. to the non www-version...
2. all requests with "index.html" will be redirected to "domain.com/" My questions are: A) When linking from a page to my frontpage (home) the best practice is?: "http://domain.com/" the best and NOT: "http://domain.com/index.php" B) When linking to the index of a subfolder "http://domain.com/products/index.php" I should link also to: "http://domain.com/products/" and not put also the index.php..., right? C) When I define the canonical ULR, should I also define it just: "http://domain.com/products/" or in this case I should link to the definite file: "http://domain.com/products**/index.php**" Is A) B) the best practice? and C) ? Thanks for all replies! 🙂
Holger0 -
Do web pages have to be linked to a menu?
I have a situation where people search for terms like, say 1978 one dollar bill. Even though there never was a 1978 one dollar bill. I want to make a page to capture these searches but since there wasn't such a thing as a one dollar bill I don't want it connected to the rest of my content which is reality based. Does that make sense? Anyway, my question is, can I publish pages that aren't linked to my menu structure but that will be searchable or, am I going to have to figure out a way to make these oddball pages accessible through my menu?
Technical SEO | | Banknotes0 -
404 crawl errors from "tel:" link?
I am seeing thousands of 404 errors. Each of the urls is like this: abc.com/abc123/tel:1231231234 Everything is normal about that url except the "/tel:1231231234" these urls are bad with the tel: extension, they are good without it. The only place I can find this character string is on each page we have this code which is used for Iphones and such. What are we doing wrong? Code: Phone: <a href="[tel:1231231234](tel:7858411943)"> (123) 123-1234a>
Technical SEO | | EugeneF0