Google Places Over Reporting Directions Requests to a Business
-
I posted a screenshot of a client's Google Places profile reporting strange statistics for driving/direction requests to my website.
The post is here: http://www.hoodwebmanagement.com/2054/weird-google-places-statistics/. Full info is there but I have attached a screenshot here as well.
I'm wondering if anyone has seen this error with another local business - especially a local business that shares its exact address with another business, since I think that is the cause.
weird-google-places-statistics.png?d407e3 weird-google-places-statistics.png?d407e3
-
Hi Kane,
Thank you for sharing the link/attachments, and I really wish I could say, "ah, I know what this is" on this one, but unfortunately, I haven't had this same experience. I looked back to my conversations with a group of Local SEOs with whom I chat and checked around the date that you saw the drop, and not one of them mentioned seeing a similar drop at that time in stats.
What does stand out to me, however, is that the drop you've reported happened close enough to the launch of the new Google+ Local Pages (huge changes) to make we wonder if something got lost in the shuffle for your client.
Your own theory, that what you are witnessing could be a result of merging due to similarity of address, is also worth exploring. Perhaps the client's Google+ Local page merged with that of a neighboring business during the rollout?
I apologize for not being able to shed real light on this, but like yourself, I've not experienced this before and cannot find any mention in my private conversations or on the web that reports a similar experience. I definitely think it's worth reporting to the new Google and Your Business Forum in the technical issues section:
http://productforums.google.com/forum/#!forum/business
I'd be very interested to hear if you get a response from one of the Top Contributors or employees.
Good luck!
Miriam
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Most of the goal conversion in Google analytics showing under referral
Hi All, I have already asked this question twice here but issue is not resolved yet. http://moz.com/community/q/all-goal-conversion-in-google-analytics-showing-under-referral http://moz.com/community/q/some-goal-conversion-in-google-analytics-showing-under-referral In Google analytics most of the goal conversion in Google analytics showing under referral from payment gateway sites (Paypal.com & epdq.co.uk). I have applied all the possible solution that suggested by Moz community experts & Google Adwords support team but it is not resolved yet and it is really weird answer to give client that I have applied all possible solution and issue is still not solved. Lastly I am sharing Cross domain tracking code here that I have used on my site. Please check once and let me know if code is correct and If not correct please help me out to correct the code or suggest any other way to fix the issue Cross domain tracking code ======================= <script type="text/javascript">(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
Reporting & Analytics | | Alick300
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
ga('require', 'linker');
ga('linker:autoLink', ['paypal.com', 'payments.epdq.co.uk'], false, true);
ga('create', 'UA-xxxxxx', 'auto', { 'allowLinker': true});
ga('require', 'displayfeatures');
ga('send', 'pageview');</script > I have hide the UID in above code. Thanks0 -
I want to take down some pages, how do I inform google?
Hey Guys, I'm hoping someone can help - I'm in the midst of a site re-design - whilst one of our biggest reasons for the redesign was to create more space to write valuable content and unique content I have been reading other posts on moz about content auditing. I have come across a few articles in my own blog that are from 250 - 300 words to which the articles seem similar and the traffic is low. I'm wondering while I'm left to consolidate these articles and create a fresh article for each entry that is more in-depth, when I consolidate or delete these pages - do I need to inform google these pages have now been deleted? If so using Wordpress what is the best way to do this? Cheers and would appreciate some advise Thanks
Reporting & Analytics | | edward-may0 -
Site account in Google Analytics
Hello I have a question about my site account. On 2014, during a week, my ID tracking of Google Analytics was removed of the site, in this period the volume of users and sessions is lower than the other weeks. But I don't understand why are the sessions and users still reporting during this period without ID Tracking
Reporting & Analytics | | Arkix0 -
Google webmaster links vs Moz Reporte do follow links
A bit confused about my seo reports for a site I am tracking in Moz. Google webmaster reports i have 1836 links to my domain.
Reporting & Analytics | | KenW
Moz reports 273 external followed links.
Website Auditor reports 449 dofollow and 338 no follow.> total 787
What is important factor that I should be reporting to my client that really matters?0 -
Google Analtyics during site redesign
Hi, We will be launching a new redesign for our website. There will be new URLs and navigation and almost everything (except for static pages like about and contact) will be different. The overwhelming opinion seems to say that it's important to keep the same Google Analytics profile. How can we compare the past URLs to the new ones if they are completely different. Does anyone have any experience in this? Did you create any segmentation? Thanks 🙂
Reporting & Analytics | | WSteven0 -
Google Analytics - Sessions vs Views?
In Google Analytics under Audience Overview I want to visit total visits during any given period of time but instead it shows me sessions. Am I missing something? How do I switch from sessions to page visits?
Reporting & Analytics | | gohawks77902 -
Google as referring domain
Hi all, a colleague asked a question, which I could not answer (never even noticed this "problem") 😞 When we are logged into our GA account and go the referring domains section, we find Google. I always thought that these visitors came via Google Image Search, but not all of them do. Most of them come via "/imgres", but some come via "/" (always thought that "/" was the homepage?), "/url" and "//" Maybe I am just stupid, but honestly I could not explain what these strings mean... or how these visitors landed on our site... Can you help me???
Reporting & Analytics | | accessKellyOCG0 -
Google Analytics subdomain ecommerce tracking flatlines :-(
Buongiorno from 19 degrees C wetherby UK 🙂 This website http://www.philpotts.co.uk/ contains a shop sub domian @ http://shop.philpotts.co.uk/. I configured the site Ga analytics code to include the subdomain (see below code). I had to do this as i was getting refferal data from the actuall subdomain. But after following the instructions on p117 of cutroni's ga book things have gone wrong, mainly now eCommerce data has dissapeared 😞 So my question is please: "Why has installing the GA code above caused eCommerce tracking to suddenly go dead?" Grazie tanto,
Reporting & Analytics | | Nightwing
David0