SEO Moz Bug? Universal Placements

[mmch]

Had a quick look around and can't find anything relating to this. We are doing really well with our universal placements, google places etc. SEOMoz used to recognise them, but now I have no universal placements according to SEOMoz, though they are clearly all still doing well.

But in the program, or problem with the data?

Thanks

Marc

[Peterli]

Marc,

I do see what you are talking about.  I am going to start a ticket, you should see that in your box in the next couple hours.  That way I can do a couple of tests to confirm the results and let you know something I've noticed on your account. Thanks for your patience and I hope we resolve this soon

Best,
Peter

Moz Help Team.

[mmch]

Thanks for the update, but still no dice.

Please search in google for "bike shop in bournemouth"

or use this link: http://www.google.co.uk/#q=bike+shop+in+bournemouth&oq=bike+shop+in+bournemouth&fp=1

You should clearly see that Bournemouth Cycleworks is the no.1 places ranking.

My report shows that I am number 15, which is true for the organic rankings.

Also, on my rankings reports, my universal placements overview is showing 0 across local, images and video. I know this to not be the case.

Any ideas?

Thanks

[Peterli]

Hey Marc,

Thanks for writing in, glad Joel was able to give you a quick update in December. I just checked it looks like you should be getting your rankings with Universal replacements with your current update for your metrics, check them out!

If you have questions, let us know at Help@seomoz.org  Thanks for keeping us on tasks, have a great weekend!

Best,
Peter Moz Help Team

[mmch]

Still having a problem with this. Any news on a fix?

[JoelDay]

Hey Marc,

Thanks for reaching out. We are having some troubles with the Universal Results right now. It shouldn't be too much longer and we'll have those included with your rankings as normal.

I'm sorry for any inconvenience that causes.
Please let me know right away if you have any other questions.

Cheers,
Joel.