Adwords Confusion - Where are these clicks coming from?
-
Ok, I posted two images showing that my Google Adwords search settings are to receive clicks only from google's search engine, as we are doing testing on keyword behavior with a few specific keywords.
The second image will show that we have somehow 7 total search clicks, but not for any of our specific keywords.
I'm confused. . . and hungry. . . I'm 'confungry'. jk any thoughts are welcomed.
-
Thanks for all the help everyone! It appears that those supposed 'phantom clicks' are a result of our product listings being added to the campaigns, and those don't get tracked as individual keyword clicks. Here is the exact response I got back from Google for future reference:
"Having reviewed your account, we can see that you have successfully setup
product listing ads for your campaigns. So, the missing clicks are from
the product listing ads. Please note that the keywords do not record any
clicks for product listing ads.Instead, to view the statistics of the product listing ads, please select
desired campaign and click on 'Auto Targets' tab found beside Ad
Extensions in the central menu bar. This will give you performance
statistics for your product ads." -
Just another thought, have you tried seeing what your search term report tells you in Adwords as this might show you search terms that have clicks against them that are not showing on the main overiew panel.
Go to the Dimensions tab and change the view to Search Terms and drag that out to Excel.
The other possiblity is that Google has just gone crazy....... had to happen some time
-
We get that sometimes also -it shows up as "other keywords" i just go into analytics and find them that way.
-
Yeah, it could be. Thanks for the response. We are now up to 32 phantom clicks for a total cost of $26
-
This test campaign is for all states outside of the one we reside in, so we have not attached this specific campaign to our places account.
-
Also another possibility is that they have been free clicks. I think I have seen this mentioned somewhere in adwords reports, I think it has something to do with when linking your google places account with your campaign - have you done this?
-
I find that sometimes there can be a lag in how things are reported in Adwords. So, perhaps by tomorrow you will see the data as to where those clicks came from?
-
Thanks Mark, good thoughts. However, I haven't made any changes to the keywords, match types or the ads of this campaign. I did edit the campaign settings late last night, which if tracked by East coast time, it may have been search results from Google's search network maybe, but I still think the keywords would have been identified regarding which ones brought in the clicks.
The clicks are now up to 9 clicks, but still no credited clicks to the keyword phrases. However, I don't know how new this is, but I just noticed that the clicks are now 'accredited by the Media Rating Council', which could mean clicks are coming through, they are just not being considered legitimate and 'chargeable', so maybe that's why they are not being shown or deducted from ad spend. Article is here: https://adwords.google.com/support/aw/bin/answer.py?hl=en&ctx=tltp&answer=153707
-
A couple of thoughts. 1) these are unlikely to have come from the display network as they would not show Under the search total, so safe to say your campaign settings are fine. 2) have you deleted any keywords or edited the keywords in any way (even the match type)? If so adwords won't show the clicks against the original keyword, it will clear the stats for the updated keyword and just keep them in the total at the bottom. E.g you had 2 clicks on "blue widget" and you edited the keyword to [blue widget], adwords will clear the 2 clicks alongside the keyword but keep them in the total below. Mark
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is it possible to link two sites' Search Console to Adwords?
My company is a healthcare organization that has two brands, one that's our 'system' and is mainly adult health services and the other is pediatric only focused care. Both have separate websites. Our SEM is managed by an outside agency. We're in the process of linking our Google Search Consoles to the Adwords account. Our GSC has both of the sites as separate properties, but the Adwords account has all of the campaigns for both brands under one account. Is it possible to link both of the GSC properties in the Adwords account to be able to get accurate information for the Paid & Organic report in Adwords?
Paid Search Marketing | | Kyleroe950 -
Adwords Customizers - Possible to show different prices by country of visitor in adwords using adwords customizers?
Is it possible to show different prices by country of visitor in adwords using adwords customizers? I would like to avoid having to setup campaigns for each country, in order to show country specific prices in adwords. thanks
Paid Search Marketing | | lcourse0 -
OK to have a modal pop-up on an AdWords landing page?
We're about to launch an AdWords campaign targeting users who are searching for hand-crafted furniture. The website we're sending users to has a large inventory of furniture, and all if it is hand-crafted. But there currently is no page on the site specifically communicating that all the furniture on the site is hand-crafted. So, rather than dump the user right into browsing the inventory, we want to put an intermediate step in place to say, in essence, "Hey, welcome, yes, we have lots of handcrafted furniture. In fact, all of it is hand-crafted. Here, have a look around." The art director on the project is suggesting that a modal pop-up would be perfect for this scenario. It would greet the user, who could then dismiss the pop-up and move into the site. I have two concerns about using a modal, though: Does a modal violate Google's policy against pop-ups that open new windows? Assuming we trigger the modal using Javascript, will AdsBot have any trouble crawling the content of the modal, such that it could hurt the landing page component of our quality score?
Paid Search Marketing | | ydop0 -
Suburb Specific on Adwords
I'm wondering if anyone can help me. I am in the process of setting up an adwords campaign that targets sepcific suburbs in a city. I want the ad copy to state "removalists in" with the specific suburb in the first line. e.g Removalists in Richmond Do l have to set up an separate campaign for each suburb l want to target or can l do this by having a campaign targeting all variations of the suburbs by phrase and then adjusting the ad copy so it changes for that relevant suburb search? Any advice would be a great help. Thanks
Paid Search Marketing | | RobSchofield0 -
Cost of Retargeting (Remarketing) Ad Clicks
If you run an Adwords banner campaign with retargeting, how is the cost per click determined? My hunch is that it would be different than text ads in search result pages.
Paid Search Marketing | | ProjectLabs0 -
Adwords Quality Score Help
Hi, I have (well I though I did have) a well optimised landing page for Google Adwords for the keyword Sonos Play 3, but yet my quality score is 3/10 - 4/10. It has been like this for a while now. You can see the landing page here If you would like to see the Add Content let me know. (attached as an image) I appreciate any and all help I receive. Thank You Rick hdxKq.jpg
Paid Search Marketing | | Lantec0 -
Linking Adwords to Analytics for Multiple Clients
what is the best practice for this? Right now everything is under many different passwords and logins, yet conforming them all to one comes with a bunch of loopholes and bumps along the way. Does anyone know how to get a few clients under the same username and password (linking the AdWords and Analytics for each of them)?
Paid Search Marketing | | imageworks-2612900 -
Running Adwords Campaigns to show Improvement in Organic Traffic
Hi mozers, I have a new client who contacted because his organic traffic dropped all of a sudden from 5000 visits per month to 300 visits per month. I have been reviewing his website profile and there are several reasons that take me to beleave the agency that managed his account until 3 months ago, was doing PPC to show improvement in the orgranic (SEO Service) traffic. 1. The Website was showing traffic for several highly competitive keywords 2. Most of the traffic 95% was driven to the home page with several groups of keywords 3. The website has just a few external links with anchor text not related to keywords sending traffic. Is anyone familiar with this type of practice? Thanks in advanced.
Paid Search Marketing | | SEOPractices0