Data Missing In Pro Account

[Stevie-G]

Hi All,

I've been using Pro for a couple of years with nothing more than the occasional glitch, however, almost every day there is some kind of data missing from a campaign or two within my account recently.  It's got to the point that I send a support ticket most days, no matter how insignificant the problem. Often I just need to disconnect and reconnect Analytics, but it's becoming very frustrating.

Is it just me who's having these issues or do other people have the same problem recently?

Thanks,

Steve

[Peterli]

Hey Steve,

Thanks for writing in!  I am sorry you are experiencing some issues with your Google Analytics, looks like we are in the process of having this issue looked at on our end to see what is going on.  While it is unusual because of the frequency that it is happening, unfortunately whenever you deal with open authentication like what we have going on with Google Analytis, you will run into situations where the connection is sometimes not the most reliable.

Please know that we are doing everything we can to have this looked at to see if there is something going on.  Anyone who is also experiencing this can give us an email at help@seomoz.org and we will do our best to resolve it ASAP

Thank you again for writing in, you should hear from us soon!

Best,
Peter
SEOmoz Help Team.