Google analytics and software applications

[seopartnermarketing]

Hei Guys.

I think i know the answer for this one but i thought i ask you in order to be 100% sure. Ok let's go..

So i set up url based goals in Google analytics. My website (what are running on WordPress) has google analytics enabled but just before customers makes desired action i have to send them to the application page. Trick is that the application page is not running on wordpress and doesn't have google analytic tracking.

After customer fills the application form i send him to my /thank-you page on my wordpress site.

My question is: Does the conversion still count because customer left my website for a minute in order to fill in the application form?

Best Regards,

Tauri

[seopartnermarketing]

Ok, thanks.  I thought so myself also.

[Mike.Goracke]

No. Google states, "An exact match is a match on every exact character in your URL—without
exception—from beginning to end."

If you want to account for both /thank-you and /thank-you/, you could set up two goals to track them. Ideally you should only be linking to one version, but setting up 2 goals would also fix that problem.

Mike

[seopartnermarketing]

Yes. i thought so myself. Thank you.

One more question.

If i use "Exact match" as a match type does

/thank-you and /thank-you/ both counts as a completed goal?

[Mike.Goracke]

Hi Tauri,

If you have the GA tracking on your /thank-you page and visitors leave and come back to that page, the goal will have been fulfilled. It does not matter that they left your site, it matters that they have accessed your /thank-you page.

Here is a little more info on URL Destination Goal Examples.

Hope this helps,

Mike