Google places - We currently do not support the location
-
Hi
My Google places listing has vanished from the local search results, and when clicking on the 'see your listing on Google' link from the Google Places dashboard I am getting the message
We currently do not support the location
What is causing this is it due to another listing with the same address? I have now deleted this extra listing which is now showing as suspended until I enter the pin which will remove it.
But what other steps do I need to take to get the listing back on google places search results?
-
That is a "common" issue unfortunately.
Vanessa (Google's Community Manager) responds with this -
"You may be seeing this message on your listing for a couple reasons.
- Have you just recently verified your listing? Note that it may take up to 2 weeks from the time you've verified that listing to appear on Google Maps, and during that time your Active listing will say “We currently do not support this location” on it. Please just sit tight. 2) Has your listing been verified and live for some time? Search for it on maps.google.com ("business name, city/phone"). Sometimes the links from your Places dashboard aren't synced properly, so you should always search on Maps first to make sure it is indeed removed . Often it's still live and there, you just need to look it up via maps.google.com.3) If you’ve done a search on maps.google.com and still don't see it, go to your Places dashboard (google.com/places) and “poke” the listing by clicking Edit > Submit. Give it a couple days, and then again, go to maps.google.com to see if you see it appear live. 4) If none of that helps, then your listing has been removed from Google Maps. If you believe your listing should not have been removed, get in touch with our support team:Link to contact form: http://support.google.com/places/bin/static.py?hl=en&ts=1386120&page=ts.csSelect: My listing no longer appears on Google Maps or is incorrectly marked as closed. > Fill out the short form, hit Submit, and await an e-mail from a member of our support team (it may take a few days). - Vanessa_Edited June 14 to reflect troubleshooter updates. - Jade_Update -- We're currently experiencing an issue displaying some pages, affecting service area businesses in particular. My recommendation is that you make absolutely certain that you follow the quality guidelines, and then work through #4 above. You'll get an email back from the support team that asks you to wait if we think your listing is affected."
Hope this helps.
Mike
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What Google+ URL to Take?
I could go with my Domain Name (/+tallahasseedefense) for simplicity sake and ease of remembering. However, would there be any SEO benefit to using a Google+ with both "Attorney" and "Tallahassee" in the URL (/+Casey&TorresAttorneysatLawTallahassee)? cna4R08
Image & Video Optimization | | DrewR0 -
Google Places categories
I work with a Local SEO company for troubleshooting our Google Places and optimization. They suggested that in order for us to rank for the keywords we provided them with they need to change the categories. Now, those categories do not exist in Google Places and I read on Seomoz and Google help forum that we should choose from the ones in the list provided by Google. I also know that Categories should not contain location-based information. Should I let them do that?
Image & Video Optimization | | echo10 -
I understand that in addition to video sitemaps, a transcription of a video, if presented properly will help google and may help SEO. I cannot find information on the basics to add transcription properly to a page. Advice or direction appreciated.
Looking for guidance or information on the nuts and bolts of how to use transcriptions with video.
Image & Video Optimization | | hughman0 -
Schema or Google Video Sitemap
Hey. I have a few hundred pages with videos on them. I want to have rich snippets with the thumbnail and such in the search results. Should I focus my time on Schema or building out a solid sitemap? Your feedback is appreciated! Tommy Swanson
Image & Video Optimization | | TommySwanson520 -
Will linking to my citation sources help google recognize them / credit my places account?
Or does google treat this behavior the same way as a reciprocal link and discount any credibility of the citation?
Image & Video Optimization | | adriandg0 -
Will linking to my citation sources help google recognize them / credit my places account?
Or will those sources be discounted by google then similar to how google discounts link exchanges? I have noticed some pages, like mapquest, don't really have a directory, so google might not be aware of their content unless it is linked too??? In this type of a case, would it help to link to mapquest's search results? then the citation will get picked up by google? Example: http://www.mapquest.com/?hk=6-i30tP49i
Image & Video Optimization | | adriandg0 -
Google’s algorithm on file size. Use IFrame or not?
With page size being a big factor in Google’s algorithm what’s the best way to implement a flash file without jeopardizing rankings? What’s your thoughts on embedding the video in an IFrame?
Image & Video Optimization | | SEO-Team0 -
Google Places - Co Working Spaces
Hello, Hope this hasn't been answered but no combination of searches could turn it up. What is the impact for those using a co working space such as http://www.thenetworkhub.ca/ in regards to Google Places and local searches? Assumedly there will be multiple 'businesses' using the same address including suite number. Does this cause issue with Google understanding that these are truly legit 'offices' and work address for honest to goodness businesses? Suppose part of the challenge may be those using this address for just mail and answering... Guess my point is, will 20-40 people using the same address for their places profile be a problem? What alternatives exist for these folks? Thanks y'all!
Image & Video Optimization | | kyegrace0