How do I change Yahoo directory listing?

[EcommerceSite]

Years ago an old employee put us on Yahoo. The information is no longer correct and I have no idea who put us on or when. Does anyone have a suggestion? Or an email to contact yahoo?

[KaneJamison]

I can't say for sure who you could talk to unfortunately. I've heard from a handful of sources that the Yahoo Directory is operating on a skeleton crew, to say the least, and they're not very prompt with rebilling and similar maintenance.

[EcommerceSite]

I have successfully got in, I found the guy who originally set it up ten years ago. I am in the account but I can't renew the order. My only option is to do a sponsor listing for 50 a month. I just want to reactivate it for the $299 a month. I can't find anywhere to do it. Any ideas or know anyone I can talk to?

[KaneJamison]

Hi Niners - the page that Mike linked to contains the following recommendation:

"On the change form, we ask for the email address you originally used to submit your request. If you can't remember it, use the form anyway, including any possible addresses in the "Message" area. This helps us locate your record."

So, go ahead and submit the changes and let them know you forgot the email but you can be reached at xxxxx@mydomain.com and that should be sufficient enough for them to trust your change submission.

[EcommerceSite]

I tried going through that but the problem is I have to know the original email that was associated with the listing and I don't know that.

[Mike.Goracke]

According to Yahoo, "...If you need to make a change to your listing in the Directory (this includes changing the URL, title, and/or description of the existing site), you must use the change form, NOT Yahoo! Directory Submit."

I think this is the change form and here is some additional info from Yahoo on "How do I suggest changes to my Directory listing?"

Mike

[EcommerceSite]

|

| The following errors were found in your submission:

• The site already exists in the Yahoo! Directory

Please correct and resubmit your information below. |

|

This is the error I get with no options. I can't find anyway to contact them either. No customer help phone or email either. Not sure what else to do. I will look at Getlist.org and see if they have anything interesting.

Thanks

[Mike.Goracke]

You should attempt to create a listing here: http://listings.local.yahoo.com/overview.php

You may be prompted that you already have a listing; however, I would think you should be able to claim it if you can provide the phone number, address (sometimes they will send you a postcard), or company email address.

And since you are on the "local directory" topic, I would suggest using GetList.org to see where your company is listed and list your company in any of the directories which it is not already listed in.

Hope this helps.

Mike