My pages are not listed in search results

[puremobile]

My URL is: puremobile.comI have two websites: puremobile.ca and puremobile.com : both same products, but different discription , but same title of productwhen i exact search a product for example :** "HTC 70H0029701M Smartphone Case Large"** , puremobile.ca shows up , but not puremobile.com I have no issues with indexing, webmaster tools is indexing normallywhen i search for: puremobile.com "HTC 70H0029701M Smartphone Case Large"  , i get the puremobile.com product page.but when i search ANY product (no matter how unique its title or description is : google doesnt display puremobile.commy PR ( as i far as i can see was PR 5 last year, and today when i checked it was PR 0)  .. I havent been doing any fishy Link building, some basic blogger outreach ( non paid), and social bookmarking. and my blog is very active and I have original content on my pages.what is causing this? and how can i resolve this issue.any help is greatly appreciated

[Christy-Correll]

Hi PureMobile, you've received some great responses. Has your question been answered?

[gfiorelli1]

Surely what I'm going to say need to be confirmed doing a proper audit, but your PageRank 5 may be dried by the giant mega menu you have, which is causing your site to have 421 internal followed links...

If you don't change that, all your pages are going to be too weak to compete in the SERPs, because they are literally bleeding all their PageRank out.

Related to your visibility problem, as already cited by the others, I suggest you to implement the rel="alternate" hreflang this way:

<rel="alternate" hreflang="en-ca" href="http://www.puremobile.ca/"></rel="alternate">

<rel="alternate" hreflang="en" href="http://www.puremobile.com/"></rel="alternate">

<rel="alternate" hreflang="x-default" href="http://wwww.puremobile.com"></rel="alternate">

The first line is telling Google to show only the URLs from the .ca site to users performing a Search in English from Canada.

The second line is telling Google to show only the URLs from the .com site to users performing a Search in English from all over the world (apart Canada, because of the first line)

The third line is telling Google to show always the URLs from the .com site to users performing a Search in a language other that English from all over the world.

You can find more information about the hreflang here:

• https://support.google.com/webmasters/answer/189077?hl=en;
• http://googlewebmastercentral.blogspot.com.es/2013/04/x-default-hreflang-for-international-pages.html

[ThompsonPaul]

First thing we need to be sure of is how you're doing your searching, puremobile. When you say "when I exact search a product for example" do you mean you are doing that search in your own browser?

Due to all the personalisation of search results that Google does, if you're doing that search from your own browser, it's pretty much guaranteed to give you the .ca results as you are searching from Canada. In fact, if you are doing a default search, you are probably searching from Google.ca which is even more likely to give you that .ca result. (Even using incognito browser mode, you'll still likely see this)

To get around this, you can set up Google.ca and Google.com as two different search engines to track rankings from in each of your SEOMoz campaign. Ideally, you'll want to set up a separate campaign for each version of your site (.com and .ca)

Still not 100% accurate as these rankings still don't take all the other personalisation elements into account, but will give you a better idea of the rankings for each site.

As Matt points out, you'll still want to do what you can to give the engines as much help understanding which site to serve which visitor as possible. That work will also be easier to track if you set up both sites and separate campaigns and track your efforts individually.

Hope that helps?

Paul

[MattAntonino]

There are actually a number of ways to approach what you're doing, including implementing hreflang tags for en-ca or en-us but I'm seeing the .com here in Melbourne.

I would sort out your canonicals, hreflang, and get your pages setup to show the right one per search engine (.ca on google.ca, .com on the rest maybe.)

puremobile.jpg

[jesse-landry]

Well I'd say you've definitely been penalized. Reason being would most likely be that you have duplicate content on a massive scale. Every one of your pages are duplicated between the .com and the .ca versions without a rel=canonical tag listed anywhere to be seen.

It seems like a manual penalty seeing as how your PR is gone, so I'd keep my eye on GWMT but in any case you need to solve that duplicate content problem before you do anything.

Basically what you should do is redirect one to the other 301-style. Like.. right now would be a good time to do it!

Good luck!