Traffic Data Report Error: Anyone else?
-
I included a screenshot of the report. I had a 111 organic visits for last Mondays past week report, this Monday it is telling me I had 0. It's also telling me I have -10 non-branded keywords.
I know the organic search visits isn't 0. Also, (this part I'm not sure about) but I don't see how I could have a negative amount of non-branded keywords. I would think it would just stop at 0.
Has anyone had something like this happen? Or am I just missing something?
Thanks for any help or comments.
-
Hi MrFrisbee
I took a look at your campaigns and I can see the bug you are experiencing. The current fix is to reset your GA profile. You will not lose your history as we are only pulling data from Google. Go into campaign settings, change your profile to another then switch it back. This will refresh your traffic data.
We are working on resolving this and unfortunately I do not have an ETA. I do apologize for any inconvenience may be causing.
Hope that helps!
-
I have the exact same problem with a -178 last week and +604 this week. Perhaps MOZ can explain more clearly what the fix is as it is obviously nonsense.
Looking at this again, the Campaign Overview figures do no match the Full Traffic Data page (Organic Traffic Data) where the numbers above change from -178 to 560 so the Moz reports are not consistent in the data they are reporting between pages.
-
Hey Everyone!
We're seeing a few accounts showing huge discrepancies with traffic data and have found success in re-connecting to Google Analytics.
Let us know if that is not working for you.
Cheers!
David Lee
Moz Help Team -
Last crawl I had the same problem. One of my campaigns dropped from 8000 visits to 0. The other campaigns were fine. According to Google Analytics everything was fine. I'm waiting to see if the current moz crawl happening for me right now fixes that issue.
-
The other option is just hop on your GA and compare data manually. The Moz tools are pulling this data from there anyway.
-
KempRugeLawGroup.
I'm not the expert, but we have seen the same issue, and the best answer we have discovered is that patience is a virtue.
We have seen SEO results all over the board over the past 11 years we have been working SEO. The best thing to do is NOT chase results. After all the information gathered by a spider and then later reported on is automation at its worst. We are subject to automated spiders doing their thing un monitored, left to their means and not 100% supervised.
Its not until after lots of results or non results a supervisor will reset things and set automation back in motion again. By chasing a single bad result or two will throw your SEO efforts into a tail spin.
My advise? Go get a cup of coffee and wait for the next round to happen.
-
I haven't had my data refreshed yet since 5/26 so I couldn't answer this but I would contact support.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Keywords showed volume before but now they say 'no data available'
Keywords showed volume before but now they say 'no data available'. And this is happening with common words like "prints" - I'm dead certain this keyword should not have 'no data available'. What's going on? How do I reset or fix this? I only have 12 days left of my trial and I can't even use the feature I need.
Product Support | | Andresia1 -
Moz Does Not Show Any Data Of My Website
Four month ago I launched my website stylistfontgenerator.com , and i write about latest fonts which we used in our blogs,artices,letters. Well, when i check stats of my website in moz, it doest not show ranking keyword in moz.
Product Support | | sbfhjsdfsdbfh
What is this issue, and how i resolved this issue. Thanks
Alex!//0 -
HTTPS (SSL) Error Encountered.
Hi guys, We received the following error from our Moz report, our hosting companies says it's isn't an issue but I wanted to get your feedback as it seems a bit odd. We recently moved eventfull.co.nz to a VPS and setup an EV SSL. We moved another site to the same VPS and added EV SSL and it isn't reporting any issue. Hosting companies feedback below error message | Crawl Error Error Code 804: HTTPS (SSL) Error Encountered Your page requires an SSL security certificate to load (using HTTPS), but the Moz Crawler encountered an error when trying to load the certificate. Our crawler is pretty standard, so it's likely that other browsers and crawlers may also encounter this error. If you have this error on your homepage, it prevents the Moz crawler (and some search engines) from crawling the rest of your site. | | I am just running some tests on the SSL cert installation now, but so far all appears to be fine. I've checked your .htaccess file and there is nothing that should be blocking them, and the logs show nothing unexpected or any SSL failures. SSL Labs test returns an A rating with no errors. One possibility (though, it's a long shot) is that we never increased the HSTS time beyond 3600, so it's possible that the crawler is failing because of this perceived insecurity. However, if there is some other issue going on, increasing the HSTS time would be a bad idea, so I suggest some further monitoring and testing. You may need to contact Moz about the issue and see if they can help. Is there any other evidence of SSL failing to load? Have you experienced any other issues, or is it only the Moz report that is indicating any problem? |
Product Support | | ModowestNZ0 -
Historical Data in MOZ
Currently I'm sharing a MOZ account with an SEO buddy of mine. So, let’s say we want our own account eventually. Would I be able to export historical keyword data to a new account?
Product Support | | fwymanagement0 -
Mox connected to Google analytics account, but no data visible?
Hi everyone, Last week I added google analytics to one of my websites. The set up is working and collects data. Yesterday I connected Moz till this google analytics account. But I still do not see that Moz is collecting data from GA? Why do you think this is happening, why doesn't it work? Kind regards Jeanette
Product Support | | Mylan-GDM0 -
Brand reports
Hi! I have upgraded to Medium account but I don't find where is the brand report option. Please could you help me? Thanks in advance! Lucy
Product Support | | 3guisantes0 -
How do I access my Full SERP Analysis Report in the new Moz?
Another possibly dumb question... I ran a full SERP analysis report and had it emailed to me, but in the email there's no link to the report. I logged back into Moz, but I can't find the report anywhere. Thanks! BiDFIvG
Product Support | | ScottShrum1