Had to reactivate my account and now my campaign is completely gone -- eeek!

[ChristinaMaria]

Hi, I recently had to change my bank and forgot that my payment for my moz PRO subscription was automatically deducted on a monthly basis from the older bank.

I just realized this recently and have switched over my payment card to reactivate my account but now I see that my campaigns have been wiped as well. Could you please please please, reactivate my past campaign.  There was so much history/past information there and I won't be able to recreate it to see the changes in the campaign and measure progress!

Please help! I would really appreciate it. I am coming to the MozCon conference in just a couple of weeks and am looking forward to more wonderful insights from you guys!

Thanks much,

Christina Kettman

[phillipmeyer]

I had exactly the same problem, took ages and a lot of stress to figure it out!

[jlane9]

Awesome,

Got it all there ...

Thank you so much Phillip.

I looked everywhere, clicked everything, typed the pro.moz.com url in ...

I could not get to that page, but your link worked perfect.

I guess i needed /campaigns ... maybe the other is re-directed without it.

[phillipmeyer]

Hi,

It seems that it is because I was using the beta version of the site it didn't have this feature. The following link took me to the original version of the site and did work for me:

http://pro.moz.com/campaigns

Phillip

[jlane9]

I have the same issue ... credit card did not go through, i re-actvated my account and now I cannot find any of my campaigns ? Everything looks new I cannot get back to the old site and settings ???

Very frustrating ...

i don't have time to messing around trying to figure this out.

Why would this be so difficult to find ?

Any help would be appreciated

[phillipmeyer]

Hi,

This doesn't work for me, is this still possible since the move to the new site layout?

Phillip

[Christy-Correll]

Hi Christina,

You should be able to activate your campaigns with a few clicks. Log in to your account and navigate to your Campaigns overview page. Next, click on "Archived Campaigns" link (located near the top of the page, underneath the black design element labeled "PRO".) A list of your old campaigns will appear. Finally, click on the button labeled "Activate," located underneath each archived campaign. Let me know how this works for you.

Oh, and we are super excited you will be joining us at MozCon! See you in less than two weeks!!!!!

Christy