Manual reconsideration request not going away.
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Hello fellow Mozzers.
I am in need of the support from a knowledgeable community, my brain is hurting over this query and is not providing any answers! So I have got my fingers crossed that someone can spot the issue of why a website I am responsible for has been bumped out of the Google search results.
In March this website (www.message me for details.com) lost all keyword rankings and also all brand terms. Action was taken to remove unnatural links as you can see from the timeline below these links have been removed. The manual review request has come back from Google and now seems to indicate the reason for the serps removal is due to 'some or all of your pages still violate our quality guidelines', which makes me think it the website itself as well and links that were causing the issue.
So what has happened so far?
- 9 March - Google Webmaster Tools notice of detected unnatural links to www.message me for details.com
- 20 May - All 'unnatural' links that could not be removed by contacting website owners were compiled and added to the disavow tool.
- 29 May - Manual resubmission request submitted.
- 6 June - The following message received (see end of post):
- 18 June - updated disavow request submitted - roughly 40-50% links removed.
- 27 June – Manual review requested.
- 2 July - The following message received (see end of post):
So after reviewing thousands of links and removing any poor-quality links, contacting webmaster and when not ale to remove manually I have added to a disavow list. Although their is a chance I have missed something in the link reviews but I am pretty confident that anything that could be considered spammy as been removed or disavowed.
I have also used the tech crawl tool and there are no issues showing up there. I am at a lose as to what is cauing this issue. I need some advice on what steps to take next..
Regards,
Colin
Google message
Dear site owner or webmaster of www.message me for details.com,
We received a request from a site owner to reconsider http://www.havenpower.com/ for compliance with Google's Webmaster Guidelines.
We've reviewed your site and we believe that some or all of your pages still violate our quality guidelines.In order to preserve the quality of our search engine, pages from http://www.havenpower.com/ may not appear or may not rank as highly in Google's search results, or may otherwise be considered to be less trustworthy than sites which follow the quality guidelines.
If you wish to be reconsidered again, please correct or remove all pages that are outside our quality guidelines. When such changes have been made, please visithttps://www.google.com/webmasters/tools/reconsideration?hl=en and resubmit your site for reconsideration.
If you have additional questions about how to resolve this issue, please see our Webmaster Help Forum for support.
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Hi TeamSEO,
Sorry to hear about your difficulties. Without doing a full site audit and backlink audit, it would be challenging to determine exactly why you've fallen out of good graces, but a couple of things jump out at me from your description of the problem.
1. Backlinks: You received a message of unnatural links, which is a good indication of a penalty. In these cases, the Webspam team has indicated they like to see evidence that you've taken steps to remove the links, and not just submit a disavow file.
I'd do a complete link audit of your links in GWT, determine which links are no longer there and what links you can successfully have removed, and work on those. Document all your work, then update your disavow file only with the links that you can't successfully manually remove, then submit all this documentation to Google.
2. The letter from Google seems to hint that the problem may not be your backlinks, but some other quality guideline violations, like selling links or hidden text or doorway pages. Looking at your site, it seems to be pretty clean, but sometimes problems stay hidden.
Refer to Google's quality guidelines for a list of things to look for: https://support.google.com/webmasters/answer/35769?hl=en#3
As a last resort, you can ask Google, via reconsideration request, for a list of example pages. They may or may not honor this request, but it's worth trying for.
Unfortuneatly, the Webspam team isn't known for giving out tons of information, but if you're nice enough and persistent enough they may give you a clue. Also, I highly recommend you post this question on Google Webmaster Forums, and explain what you did here. Often times a Googler will jump in on those forums and offer to help. http://productforums.google.com/forum/#!forum/webmasters
Hope you can get to the bottom of this. Best of luck!
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I noticed no one has responded to your question I want to let you know I'm unfortunately at the pool right now but I've not forgotten you I give you my word I will answer your question in full in the next two hours okay sincerely, Thomas
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