Wrong Google pin locations
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Did something happen recently that would affect pin locations on Google Maps? I've been updating Google Places pages, but not touching the address or pins - but I received a phone call from one of my locations that their pin location changed in the past month and now it is wrong. Meanwhile, another department recently had MomentFeed update the pins for accuracy.
Thoughts?
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I think I found out culprit. Our Google Places address format isn't in sync with Google Maps' format. Does that sound about right?
I imagine when I go to update the Google Places address formats, I will have to do the citation process all over again?
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Hi SEOSarah,
I monitor reported issues pretty closely and have not see a rash of threads in the Google Mapmaker or Google and Your Business Forums come in about moved pin markers, so I don't believe there has been a recent problem with this...not in the past couple of months, at any rate.
You could have some citation consistency issues going on, causing Google to re-locate pins. Alternatively, if your clients are SABs, certain choices made in the Google Places dash can cause a pin to be put in the city center. There is also the new Google Maps currently in beta, but I'm not sure if you're seeing this or are still seeing the old Google Maps. Without more information about what you are experiencing, it isn't possible for me to diagnose this.
Likely what you are going to need to do is to report the issue via the Google MapMaker forum (go to: http://productforums.google.com/forum/#!forum/map-maker) and engage in troubleshooting with one of the MapMaker RERs there that mod the forum. They will need to have exact details about the businesses in question so that they can tell if something is wrong on your end or if there was a glitch in Google. They have the power to move the pins, if appropriate.
Hope this helps!
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