My campaigns were erase Why???
-
I had 4 campaigns set up and running and I had an issue with the credit card in my profile and I updated the information and now all my previous campaign have disappear.
Can somebody help me on this?
-
I am very happy to hear that, Ashfordco! And you are quite welcome. Thanks for the update.
-
Go it! I found my campaigns, Thank you very much for the information.
-
Hi there, I'm sorry to hear that. Good news, though: your campaigns should have been archived when you had the issue with your credit card. If so, you can simply reactivate them. To do this, navigate to http://pro.moz.com/campaigns and click on "Archived Campaigns" in the sub-menu. Then click the button labeled "Activate" next to each campaign in the list. Did that work?
If not, please send an email to help@moz.com to open a new help request ticket. Best of luck! (Christy)
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What's the loss of an archived Campaign
Hi, I was wondering what will happen if I resume an archived campaign again. Will I lose any information by first archiving the campaign and resume it after.
Product Support | | OlafvR1 -
Campaign Dashboard Error: "Our Connection to Your Google Account Has Been Lost"
I keep getting the following error in my Campaign Dashboard: “Our connection to your Google account was lost. Don’t worry, you won’t lose any data”. Please reauthorize now. I do reauthorize but by the time I log out and log back in, the same message gets displayed. Any ideas? Thanks, Alan
Product Support | | Kingalan10 -
I have the same domain name that branches out to 4 different locations on my campaigns. Can I combine all 4 of these campaigns into one campaign?
The one domain, documart.com is broken up into 4 campaigns on Moz. I'd like to put all 4 campaigns into one campaign if that is possible.
Product Support | | HotCoffeyDesign0 -
Is there a way to alphabetize the "Manage your Campaigns" screen?
We just went up to 100 campaigns and can't seem to find a way to alphabetize our list of campaigns. Anybody have a fix for sorting those alphabetically?
Product Support | | BKraff0 -
How do you delete a campaign in Moz Analytics ? (i set up 2 campaigns for the same project by accident)
Hi How do you delete a campaign in Moz Analytics ? (i set up 2 campaigns for the same project by accident) cheers dan
Product Support | | Dan-Lawrence1 -
Invisible Campaign?
I was trying to create some campaigns, and I ran into an issue where, in the creation page, the browser stopped responding and I had to close and re-open. When I reopened, it was counting my campaigns like the one I was working on had been created, but it's not in my campaign list at all, meaning I can't see it to delete it. I only have 25 campaign slots, and I really need to free up that slot that's currently glitched. Is there any way to fix this? Thanks!
Product Support | | InternetLava140 -
Campaign area styles won't load
When I try to view one of my campaigns, there's no CSS and it looks terrible. In the browser console, I'm seeing: Failed to load resource: the server responded with a status of 404 (Not Found) http://moz.com/stylesheets/campaigns/overview.cssFailed to load resource: the server responded with a status of 403 (Forbidden) http://d2inctq6psdv87.cloudfront.net/img/close-19x17.pngUncaught Invalid dimensions for plot, width = 87, height = 0 93081:716 Tried hard-refreshing and clearing Thanks,
Product Support | | sourcecoast
Alex1 -
Can I move a campaign across to a different account?
I currently have a campaign running in my account on behalf of one of our clients. They now want to setup their own SEOmoz account and take advantage of all the keywords for themselves. Is there anyway for them to take the campaign history with them? Thanks! TM
Product Support | | ppgrowth0