Name Change in Google Places
-
In the middle of a nightmare in Google Places. Dealing with a number of Chiropractic franchises. They all had previous practices (and Places listings). In many cases, a duplicate listing was created. Some locations are "under review", others have lost their ranking and a few are ranking for both location in the 7 pack.(usually because they had a different phone number used so I assume Google sees it as a separate company despite the same location)
I am trying to fix all these duplicate or near duplicate listings that were created previously. In one case I edited the existing listing and tried to verify by phone. I got the 5 digit code but Google then said code is not valid.
Has anyone been through a similar situation? Should I delete/deactivate old listing and Then optimize the remaining or vice versa? A complete mess. In some cases they may have four listings...old company, new franchise and new name, Doctors names.
Any insight appreciated.
-
Been there. Done that. No easy answers. Pursue all available remedies. Resign yourself to the fact that nothing may work, and you may have to start over.
-
Kevin, there was a recent YOUmoz post about how to delete a Google Places listing. Let me know if this helps. http://www.seomoz.org/ugc/the-right-way-to-delete-a-google-places-listing
-
Kevin,
I have had more success than failures with report a problem. Just make sure you are logged in when you report it. And, the squeaky wheel gets the grease.
-
A mess indeed. I do have access to almost all the accounts. Have not tried "report a problem" as it seemed that was a dead end from what I read. Worth a try I guess.....especially for the poor soul who is UNDER REVIEW" and has been for months. All because someone did not know what they were doing. (other than trying to bill clients) I hate the snake oil sellers in this business. Hurts us all.
-
Ei Yi Yi. That is a mess.
I have delt with many duplicate listing issues. Here is what I would do in your case. Go to the Google places help forum. List your issue with as many details as possible and hope you get the attention of a google employee.
Q. Do you have access to all these accounts? Passwords? Have you used the Report a problem feature under the more tab on the places account? Make sure you are logged into the account when doing so.
Be very detailed when you report the problem in this manner.
Duplicate listing issues are heck. I hope this help some.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Best way to manage multiple Google My Business accounts as a marketing agency?
As marketing agency we have for each client a Google My Business account. This means that we have more than 100 Google My Business accounts. We know that GA has a limit of 100 analytics accounts (free version), but is there a limit in Google My Business too? For now, we have created multiple accounts that own different Google My Business accounts of our clients. Can I just change all the different e-mail accounts of our marketing agency and change it to one? So we can manage all the Google My Business accounts of our clients in one e-mail account?
Image & Video Optimization | | conversal0 -
Ranking App Store page in Google
Hey - has anyone had any experience in getting their App Store listing page to rank highly in Google for one of their primary keywords? If so, have you been successful and have you any pointers?
Image & Video Optimization | | GrowTraffic0 -
Image results Bing vs Google
I have a website with a number of images and I have optimized all of the images on both a file name and ALT text level, relevant to content on the page they are published on. I haven't created a separate image sitemap, but the strange thing is that Google has all of my images indexed and they can be found for the right keywords, but when I look in BING! images, there is no image indexed available at all ...
Image & Video Optimization | | ConclusionDigital0 -
Thoughts on Google's New NAP Dispaly on Google+ Local
Hi, Do you think ACTION needs to happen based on Google's new NAP formatting change? They are changing Suite or STE to #. So for example 265 Racine Dr #100 Wilmington, NC 28403 Even if you enter in Suite they change it to pound. I am wondering the thoughts of the community of the following: 1. Do you think Google knows that STE, Suite, and # are all the same 2. Do you feel that we need to change ALL online local business listings and our website to match this change. 3. Here is the letter from Google on the matter FROM GOOGLE: Thanks for informing us about your address appearing differently on your local Google+ page than it does on your dashboard. After looking further, we've determined that 240 Stockton St #300 San Francisco, CA 94108 is an appropriate way for your listing to be displayed. Note that the address on your page might be different from what you've input into your dashboard. Our processes might alter user-input addresses to make them more standardized and easier for users to access. Thanks for understanding. Best, Nathan
Image & Video Optimization | | WebBizIdeas
The Google Team0 -
Places listings vs other ORGANIC listings
Not sure how to search for exactly the answer I'm looking for, because frankly my question (at least to me) is hard to describe. I will try my best, though! So I have a client who has an audiology business. They are located in Denver, CO. For search, we have them listed in the PLACES portion of the local search results (with the map, phone, address, etc). We saw this as a pretty big win, because its a fairly competitive market. HOWEVER, the client feels like those listings aren't as clicked on, or aren't as prominent as say, a regular organic listing that would have a page title, and description. I am assuming that isn't correct, that if I could only have 1 listing I'd want the PLACES one, but it occurred to me that this assumption isn't really based on any data I have personally read. So my question is two-fold. 1a. Is my assumption about being in PLACES accurate, that that listing is more desirable (even if I could pick which one to get, which i don't think is realistic) and 1b. Has anyone seen or have data that backs up my assertion one way or another. Would love your thoughts! William Smith @williamsmith
Image & Video Optimization | | AudigyGroupDigital0 -
What to do if your categories are missing from Google Places/Plus page?
A client's Google Places/Plus page used to show four or five categories. Now, Google only shows one category. When I go inside their edit page, all of the categories are still listed. Is this a temporary occurrence? Does anyone have a similar experience or advice on this?None of the competitors seem to have the same issue. Ever since the Google plus integration, it's been impossible to see any changes updated.
Image & Video Optimization | | micasalucasa0 -
Can or should you use a residential address for Google places?
My first thought is no. But I am definitely looking for some loopholes. If there is any way to make this work, please share your thoughts.
Image & Video Optimization | | itrogers0 -
Image Names
What is the optimal image naming strategy for the following? Should it be A or B or something else? a) disease name-topic name-treatment-studies by age b) diseasename-topicname-treatment-studiesbyage Thank you.
Image & Video Optimization | | Mont0