Cant download my crawl csv
-
When I click on the [download csv] in my crawl campaign section nothing happens.
-
I can't download craw results either using Firefox or Chrome on Fedora 19 (Linux).
-
Hi Bryon
That is very strange! We have mostly seen Firefox work opposed to Chrome and other browsers. There may be an issue with installed plug-ins, extensions, or security settings that could be blocking our database. I did have one member re-install Firefox for similar issue that worked. Maybe that could work for you as well.
-
David.. I was able to use Chrome and download it. Im not sure why Firefox was not able to?
Thanks for you help
-
Hi Bryon
I am able to download your report in Firefox ver. 24, I can reply to you with a copy if you can submit a support request at http://moz.com/help/contact
Set the subject to attn: david and I will grab the ticket and send it over and we can continue our correspondence through email.
-
I am still not able to get the button to work. what OS and browser are you using?
-
Hello David.
Its not giving me a option to block or allow. When I click on the button, nothing happens. Is this how the button would act if what you say is correct?
-
Hi Bryan
I am so sorry you are not able to download your crawl report. We are seeing a few members not able to access parts of our site due to browser security settings, anti-virus, and or firewalls. If you have a firewall you will want to make sure to allow all traffic from *.moz.com as we have a few servers handling different parts of our web app. For reports they will be downloaded from vanguard.moz.com which I believe is being blocked. I was able to download the report using your credentials.
Let me know if you are able to isolate any of the above areas.
Hope it works!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz not able to crawl our site - any advice?
When I try and crawl our site through Moz it gives this message: Moz was unable to crawl your site on Aug 7, 2019. Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster. I have been through all the help and doesn't seem to be any issues. You can check the site and robots.txt here: https://myfamilyclub.co.uk/robots.txt. Anyone got any advice on where I could go to get this sorted?
Getting Started | | MyFamilClubLtd1 -
Moz only crawling one page of a campaign, please help
Today I set up a new campaign for a client, however the crawl has only found the home page and is saying that the URL is unavailable. The site is definitely live and the URL is correct. I have set up the campaign 3 times one with the full address (http://www.) one with www. and with just the domain name. All three of these have come page with one page crawled and "unavailable" above the URL. It is picking up the crawl issues on the page and showing domain authority but I don't know why it's not crawling other pages. Prior to setting up the campaign I did a site crawl and Moz found everything then, so I don't know why it isn't now. Please help. Thanks
Getting Started | | Wrapped0 -
My page can not be crawled
Hi all,Hope you could you help me here.I just seen this message but I don't know how to fix it?"Your page redirects or links to a page that is outside of the scope of your campaign settings. Your campaign is limited to pages with _____ in the URL path, which prevents us from crawling through the redirect or the links on your page. To enable a full crawl of your site, you may need to create a new campaign with a broader scope, adjust your redirects, or add links to other pages that include ig.com/de. Typically errors like this should be investigated and fixed by the site webmaster."Any ideas about how should I fix it?Thanks
Getting Started | | lauracelada23100 -
How to have MOZ site crawl pre-launch
Hi, Our new website is about to launch. We would love to have moz.com SITE CRAWL our site before launch. For issues like "missing meta description" and everything else that moz.com checks. We would love to do it before we launch. The new site is currently on a different domain than our live site. example.com <-- this is our live site. new-site.com <-- this is our "staging" server with the new site. We have a long running campaign for example.com Do we need to create a new campain for new-site.com ? Or is there some other simpler way? When we launch we will switch the site from new-site.com to example.com .. example.com will be the address for the new site.. Any ideas or suggestions? best practices? edit Forgot to say thank you for your help and input 🙂
Getting Started | | tandvarden0 -
Crawl issues, how to see a referring link?
Hi There, We've got two crawl issues for pages that don't exist (and never existed). The links are strange and judging by the code in them, appear to be coming from our own CMS. How can we see which pages the links are on in Moz? Cheers Ben
Getting Started | | cmscss0 -
How do I download a CSV of inbound links?
Just signed up and have a lot of (probably stupid) questions! When I go to my campaign in Moz Pro, Links, Link Analysis, I see a long list of inbound links. However, the only option is to export it into CSV via the Open Site Explorer, but when I open that up the list of links is completely different (and much smaller) than the one in the Link Analysis section. Is there a way to download the links listed in the Link Analysis section, and what is hhe different between the links listed here and in the OSE?
Getting Started | | Lina5000 -
How do I update the crawl issues & Notifications?
I have a list of errors, most relating to missing meta descriptions. I have added a meta description to a page, visited the site and viewed the source, and the meta description is now there. When I go to analyze issues, the report it gives back for the link contains the same missing meta description as previously. How do I get it to update and realize the issue has been fixed?
Getting Started | | ETGg0 -
How to get moz to crawl a staging domain that is blocked by robots.txt
Is it possible to get Moz to do a crawl report on a domain blocked by robots.txt and actually display all errors instead of only one saying the domain was blocket in robots.txt? Anything i can add to robots.txt to make moz able to do the crawl report but still hinder google from crawling a staging domain?
Getting Started | | classifiedtech0