Is there a difference between Moz Pro and Moz Analytics?
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I thought that Moz Analytics was now included with Moz Pro. Is this true? I have Moz Pro and I was using the beta version of Moz Analytics back in October. When I log into Moz Analytics, the latest data stops at October 27th and there is no data after that.
Is that an indication of when my trial period ended? I have the basic Moz Pro, does that include Analytics portion?
Thanks!
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Hey Veronica,
Thanks for the question. I took a look at your campaign and think I see where the confusion about the date comes from.
When you look at your Moz Analytics dashboard, it's a weekly display. In your case the week of Oct 21-27. You will see this update with new metrics for the week of Oct 28-Nov 3 today.
I hope that clears that up.
Cheers,
Joel. -
Hi Veronica,
I'm sorry your data wasn't populating correctly in Moz Analytics, and hope that error is fixed quickly. As long as you are a Moz subscriber, you should have access to Moz Analytics.
Moz Analytics is the future of PRO—we're in the process of making sure that Moz Analytics includes all the same features as PRO, and that our members are having a great experience with the new product. Once Moz Analytics includes all the features and stability of PRO—and when our members are comfortable with the switch—Moz Analytics will replace current PRO functionality.
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Thanks! On possibly trouble crawling my site - in Moz Pro, all metrics are up to date, I don't think that's the issue, so I went ahead and contacted support.
About the trail version - I started using Moz Analytics during the 'invite' beta testing and I assumed that once I was done trying the beta version, I would resume using the normal Pro, I didn't know Analytics would be included in Pro.
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If you have a basic Moz Pro account, then you have Moz Analytics. It's only a 3 day gap, maybe they had some trouble linking or crawling your site. Sometimes, my data is not 100% up to date, but it usually catches up soon enough.
I didn't really understand the part about the trial period. If you paid for a Pro account, your data wouldn't have ended. It would have transferred.
Best,
Ruben
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